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QCM and part B (Marketing)

Total questions: 45

Worksheet time: 23mins

Name
Class
Date
1.

1. The key difference between the 5 stages of the marketing process and the Value creation model is a main focus on?


a)

price

b)

promotion

c)

place

d)

people

e)

product

2.

.Why do people use an argument map?


a)

navigate complex information

b)
  •  It supports us

c)

easy to usse

d)
  •  Supports criticism

3.

A main marketing force for managers includes?


a)

pricing

b)
  • Logistics

c)

Evidence collection

d)
  • . Globalization

4.

 A major trend and force for the future of the marketing landscape is?


a)

 Discounting

b)

Taioring

c)
  •  Influencers

d)

Robotics

5.

 key aim of Marketing in business is to...

a)
  •  Offer unique opportunity

b)

Offer superior value

c)
  •  Sell at the right price

d)
  •  Sell at the highest price

6.

Choose the correct answer for companies to avoid marketing myopia?


a)
  •  Price strategy

b)

Offer cheap deals

c)
  •  Avoid creation

d)

Offer superior value

7.

An ideal time to use an argument map would be for?


a)
  •  In a debate

b)

for an assignment

c)
  • Qualitative research

d)

All of above

8.

 An important benefit of CRM is?


a)
  •  Providing discounts

b)
  • Direct communication

c)

Integrated market

d)

Effective pipeline

9.

 An example of a CRM activity includes?


a)
  • Direct advertising

b)
  • Getting acquainted

c)
  • Discounts

d)
  •  Getting comfortable

10.

 The current marketing landscape can be described as the?


a)
  •  Money age

b)

Economic age

c)

Digital age

d)

Knowledge age

11.

 A key strategy for creating value is?


a)
  •  Being focused

b)

Being opening

c)
  •  Being Customer centered 

d)

Being customer tactful

12.

 A key result for return on marketing investment is?


a)


 More marketable

b)
  •  Improved attention

c)

Improved retention

d)

Improved loyalty

13.

 A simple example of capturing value is having?


a)

 More products & services

b)

More consumers

c)

More return

d)

 More liquid assets

14.

 A company that utilizes Customer Driven Marketing can be seen as?


a)

Consumer focused

b)
  •  Market Driven 

c)

Customer centric

d)
  • Consumer asset

15.

 Customer Driven Marketing strategies focus on?


a)
  • Opportunities & threats 

b)

Retention & royalty

c)
  •  Promotional activities 

d)
  •  Relationship activities.

16.

What is POD?

a)
  • Personal Operational Data 

b)
  •  Personal Operating Difference 

c)
  •  Point of Difference 

d)

Point of data

17.

 Marketing Management focuses on?


a)
  • Customer retention 

b)

Profitable relationships

c)
  •  Customer attention 

d)

Profitable future

18.

 An executive summary is?


a)
  •  A brief summary 

b)
  •  A full report 

c)
  • A report extension 

d)
  •  A report introduction

19.

Life-long purchasers?


a)

Stable results

b)

Stable consumers

c)
  •  Stable equity 

d)

 Stable Patronage

20.

 A marketing portfolio is?


a)
  • Future products 

b)
  •  present concepts 

c)
  • current & past brands 

d)
  • Recorded company products

21.

 Stage 5 of the marketing process is?

a)
  • Strategy design 

b)
  •  Marketing program design 

c)
  • Profitable relationships

d)
  • Creates profits

22.

Choose the correct answer for companies to avoid marketing myopia?


a)
  • Price strategy 

b)
  • Offer cheap deals 

c)
  • Avoid creation 

d)
  •  Offer superior value 

23.

 Why companies choose to use marketing activities ...


a)
  •  Highly lucrative 

b)
  • Proven to work 

c)
  •  Captures value 

d)
  • cost effective

24.

 ROMI is significant for marketers since it allows for?


a)
  • Improved production 

b)

Improved timing

c)
  • Accurate details 

d)
  • Accurate measurement

25.

 Return on marketing investment requires constant?


a)

Focus

b)
  •  Cash Flow 

c)

Investment

d)
  •  Time management

26.

 A significant aim for Marketing information is to achieve?


a)
  • Marketing power 

b)
  • . Marketing Intelligence 

c)

Marketing profits

d)
  • Marketing Details

27.

 A unique selling point of why companies choose SMM is?


a)

Active marketing

b)

Active Sales

c)

Instant data

d)
  •  Instant management

28.

 The top of the Pyramid of Maslow's Hierarchy of needs completes with?

a)
  •  Love & belonging 

b)

Esteem

c)
  • . Self-care 

d)
  • Self-actualization

29.

A type of Buyer Behaviour is?


a)
  •  Quick buyer 

b)
  • Complex buying 

c)
  •  Natural buying 

d)

Instant Buyer

30.

 The first stage in the buying decision process is?


a)
  • Needs cash flow 

b)

Needs Budget

c)
  • Needs communication 

d)
  •  Needs awareness

31.

 Why do people use an argument map?


a)

It is supportive


b)

Sample to use

c)

 Navigate complex information


d)

Highlights critical details


e)

Navigate irregular details


32.

A main marketing force for managers is?

a)

 Pricing


b)

Promotions


c)

Globalization


d)

Evidence collection

e)

 Logistics


33.

 A fundamental aim of marketing is to?


a)

Sell at the highest price


b)

Offer unique opportunities


c)

Sell at a low price


d)

Offer superior value


e)

Sell as strategy intended


34.

 The current marketing landscape can be described as the?


a)

 Knowledge age


b)

 Economic age


c)

Coding age


d)

 Sustainable age


e)

Digital age


35.

A key result for return on marketing activities is?


a)

 More marketable


b)

 Improved loyalty


c)

Improved retention


d)

Improved attention


e)

 More sales


36.

 A company that utilizes Customer Driven methods can be seen as being?


a)

Outdated


b)

Consumer focused

c)

 Customer-centric


d)

Service focused


e)

Value chasing


37.

A major trend and focus for the future of the marketing landscape is?


a)

 Robotics


b)

 Digital engineering


c)

Social media influencers


d)

 Tailored products & services


e)

Cost-cutting & streamlining


38.

An example of a CRM activity is?


a)

 Getting acquainted with the customer


b)

 Directly selling to the customer


c)

 Offering suitable discounts


d)

 Being mindful of the customer


e)

 Offering substantial products


39.

Customer Driven marketing strategies have a priority focus on customers?


a)

Opportunities and threats


b)

Relationship activities


c)

Social media ambassadors


d)

 Retention & loyalty


e)

Strengths & Weaknesses


40.

 Lifelong purchasers can also be described as having?


a)

Stable liquidity


b)

Stable patronage


c)

Successful strategy outcome


d)

Successful strategy design


e)

Improved brand image


41.

An important dimension of building brand equity is?


a)

Brand attractiveness


b)

Brand sustainability


c)

Brand loyalty


d)

Brand relevance


e)

Brand history


42.

Sources of internal marketing information can include?


a)

 Competitive strategy


b)

 Sales data & customer feedback


c)

 Agency reports


d)

Audience testing data


e)

Direct mailing surveys


43.

 A purpose behind market intelligence is to support a company and provide?

a)

Socio-economic issues


b)

Social media implementation


c)

Socio-political issues

d)

 Competitive advantage


e)

Gather internal data


44.

Marketing Management focuses on?


a)

 Customer retention


b)

Sustainable relationships


c)

Motivational goals


d)

Brand attention


e)

Profitable relationships


45.

 A unique selling point of SMM is that it provides


a)

 Active sales


b)

 Instant data

c)

Greater awareness


d)

Instant sales


e)

 Valuable activities