Free Printable Customer Service Terminology

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Customer Service Terminology

Total questions: 27

Worksheet time: 14mins

Name

Class

Date

What are "appliances" and what is their translation in Spanish?

Appliances are electronic devices and their translation in Spanish is 'electrodomésticos'

Appliances are kitchen utensils and their translation in Spanish is 'utensilios'

Appliances are furniture and their translation in Spanish is 'muebles'

Appliances are vehicles and their translation in Spanish is 'vehículos'

What is an "application" in customer service and what is its translation in Spanish?

An application in customer service is a request made by a customer and its translation in Spanish is 'solicitud'

An application in customer service is a software used by customer service representatives and its translation in Spanish is 'aplicación'

An application in customer service is a form filled by a customer and its translation in Spanish is 'formulario'

An application in customer service is a complaint made by a customer and its translation in Spanish is 'queja'

What is a "bill" in customer service and what is its translation in Spanish?

A bill is a statement of money owed for goods or services provided and its translation in Spanish is 'factura'

A bill is a type of bird and its translation in Spanish is 'pájaro'

A bill is a type of hat and its translation in Spanish is 'sombrero'

A bill is a type of food and its translation in Spanish is 'comida'

What does "budget filling" mean in customer service and what is its translation in Spanish?

It means providing a budget to the customer and it translates to 'facturación presupuestada' in Spanish

It means providing a budget to the customer and it translates to 'llenado de presupuesto' in Spanish

It means filling out a budget form and it translates to 'llenado de presupuesto' in Spanish

It means filling out a budget form and it translates to 'relleno de presupuesto' in Spanish

What are "bundled services" in customer service and what is their translation in Spanish?

Bundled services are combined services offered by a company and in Spanish, it is 'servicios combinados'

Bundled services are individual services offered by a company and in Spanish, it is 'servicios individuales'

Bundled services are discounted services offered by a company and in Spanish, it is 'servicios con descuento'

Bundled services are premium services offered by a company and in Spanish, it is 'servicios premium'

What is a "deadline" in customer service and what is its translation in Spanish?

A deadline in customer service refers to the time limit within which a task or project must be completed, and its translation in Spanish is 'fecha límite'.

A deadline in customer service refers to the end of a business day, and its translation in Spanish is 'fin del día'.

A deadline in customer service refers to the time when a store closes, and its translation in Spanish is 'hora de cierre'.

A deadline in customer service refers to the time when a sale ends, and its translation in Spanish is 'fin de la venta'.

What is an "expiration date" in customer service and what is its translation in Spanish?

It's the date when a product or service is no longer valid, translated as 'fecha de vencimiento'

It's the date when a customer's account is closed, translated as 'fecha de cierre'

It's the date when a customer's complaint is resolved, translated as 'fecha de resolución'

It's the date when a customer's order is delivered, translated as 'fecha de entrega'

What is a "food stamp" in customer service and what is its translation in Spanish?

A stamp used to mark food items

A voucher issued by the government to those on low income, exchangeable for food. Vales de despensa

A stamp collected from food packaging as a proof of purchase

A stamp used in restaurants to mark orders

What is a "form" in customer service and what is its translation in Spanish?

A form is a document with spaces where you can write or select information. In Spanish, it's translated as 'formulario'.

A form is a type of cake. In Spanish, it's translated as 'pastel'.

A form is a type of dance. In Spanish, it's translated as 'baile'.

A form is a type of music. In Spanish, it's translated as 'música'.

10.

What is a "furnace" in customer service and what is its translation in Spanish?

A heating device, translated as 'horno'

A type of service, translated as 'servicio de horno'

A customer complaint, translated as 'queja de cliente'

A heating device, translated as 'calentador/caldera'

11.

What is a "gas leak" and what is its translation in Spanish?

A gas leak is a form of leak that occurs when natural gas escapes from a pipe and its Spanish translation is 'fuga de gas'

A gas leak is a form of leak that occurs when water escapes from a pipe and its Spanish translation is 'fuga de agua'

A gas leak is a form of leak that occurs when oil escapes from a pipe and its Spanish translation is 'fuga de aceite'

A gas leak is a form of leak that occurs when air escapes from a pipe and its Spanish translation is 'fuga de aire'

12.

What is a "guest" and what is its translation in Spanish?

A guest is a visitor and its translation in Spanish is 'invitado'

A guest is a visitor and its translation in Spanish is 'huesped'

A guest is a visitor and its translation in Spanish is 'visitante'

A guest is a visitor and its translation in Spanish is 'amigo'

13.

What is a "landlord" and what is its translation in Spanish?

A landlord is a person who rents land, a building, or an apartment to a tenant. In Spanish, it is translated as 'propietario'.

A landlord is a person who sells land. In Spanish, it is translated as 'vendedor'.

A landlord is a person who buys land. In Spanish, it is translated as 'comprador'.

A landlord is a person who owns a restaurant. In Spanish, it is translated as 'restaurador'.

14.

What is a "layoff" in customer service and what is its translation in Spanish?

A layoff in customer service is when a company temporarily suspends or permanently terminates an employee, and its translation in Spanish is 'despido'

A layoff in customer service is when a customer is not satisfied with the service, and its translation in Spanish is 'descontento'

A layoff in customer service is when a company increases its prices, and its translation in Spanish is 'aumento de precios'

A layoff in customer service is when a company introduces a new product, and its translation in Spanish is 'introducción de un nuevo producto'

15.

What is a "layoever" and what is its translation in Spanish?

A layover is a period of rest or waiting before a further stage in a journey, translated as 'escala' in Spanish

A layover is a type of food, translated as 'comida' in Spanish

A layover is a type of dance, translated as 'baile' in Spanish

A layover is a type of clothing, translated as 'ropa' in Spanish

16.

What is a "lobby" and what is its translation in Spanish?

A lobby is a room providing a space out of which one or more other rooms or corridors lead, typically in a public building. In Spanish, it is translated as 'vestíbulo'.

A lobby is a type of food. In Spanish, it is translated as 'comida'.

A lobby is a type of dance. In Spanish, it is translated as 'baile'.

A lobby is a type of animal. In Spanish, it is translated as 'animal'.

17.

What is a "mailing address" and what is its translation in Spanish?

A mailing address is a location to which mail can be delivered, and its translation in Spanish is 'dirección postal'.

A mailing address is a location to which mail can be delivered, and its translation in Spanish is 'correo de dirección'.

A mailing address is a location to which mail can be delivered, and its translation in Spanish is 'dirección de envío'.

A mailing address is a location to which mail can be delivered, and its translation in Spanish is 'envío de dirección'.

18.

What is a "non-payment" and what is its translation in Spanish?

Non-payment is a failure to pay and its Spanish translation is 'falta de pago'

Non-payment is a failure to pay and its Spanish translation is 'no pago'

Non-payment is a failure to pay and its Spanish translation is 'sin pago'

Non-payment is a failure to pay and its Spanish translation is 'pago no'

19.

What is "on demand" in customer service and what is its translation in Spanish?

On demand in customer service means services are provided as and when needed and its Spanish translation is 'a la carta'

On demand in customer service means services are provided only once and its Spanish translation is 'una vez'

On demand in customer service means services are provided continuously and its Spanish translation is 'continuamente'

On demand in customer service means services are provided periodically and its Spanish translation is 'periódicamente'

20.

What is a "P.O. Box" and what is its translation in Spanish?

A type of mailbox, translated as 'apartado postal'

A type of food, translated as 'Comida P.O.'

A type of car, translated as 'Coche P.O.'

A type of book, translated as 'Libro P.O.'

21.

What is "paperwork" and what is its translation in Spanish?

Paperwork is a document and its translation in Spanish is 'papelera'

Paperwork is a work of art and its translation in Spanish is 'papel'

Paperwork is a work of paper and its translation in Spanish is 'trabajo de papel'

Paperwork is administrative or clerical work and its translation in Spanish is 'documentación'

22.

What are "pay checks" and what is its translation in Spanish?

Pay checks are a form of payment and its translation in Spanish is 'cheques de pago'

Pay checks are a form of payment and its translation in Spanish is 'pagos de cheque'

Pay checks are a form of payment and its translation in Spanish is 'dinero de cheque'

Pay checks are a form of payment and its translation in Spanish is 'cheque de dinero'

23.

What are "pay rolls" in customer service and what is their translation in Spanish?

Pay rolls are payments made to employees, in Spanish it is 'nóminas'

Pay rolls are customer complaints, in Spanish it is 'quejas de clientes'

Pay rolls are customer feedback, in Spanish it is 'retroalimentación del cliente'

Pay rolls are customer inquiries, in Spanish it is 'consultas de clientes'

24.

What are "pay stubs" in customer service and what is their translation in Spanish?

Pay stubs are receipts for payments made to customers, translated as 'comprobantes de pago' in Spanish

Pay stubs are a type of customer complaint, translated as 'quejas de pago' in Spanish

Pay stubs are a type of customer service software, translated as 'software de servicio al cliente' in Spanish

Pay stubs are a type of customer loyalty program, translated as 'programa de lealtad al cliente' in Spanish

25.

WWhat is a "tenant" in customer service and what is its translation in Spanish?

A tenant is a type of service, in Spanish it's 'servicio'

A tenant is a customer, in Spanish it's 'cliente'

A tenant is a user of a service, in Spanish it's 'inquilino'

A tenant is a type of product, in Spanish it's 'producto'

26.

What are "utility bills" in customer service and what is their translation in Spanish?

Utility bills are payments for public services such as gas, electricity, and water. In Spanish, they are called 'facturas de servicios públicos'.

Utility bills are payments for internet services. In Spanish, they are called 'facturas de internet'.

Utility bills are payments for food and groceries. In Spanish, they are called 'facturas de alimentos'.

Utility bills are payments for transportation services. In Spanish, they are called 'facturas de transporte'.

27.

What is "troubleshooting" in customer service and what is their translation in Spanish?

Troubleshooting in customer service is the process of identifying and solving problems and its translation in Spanish is 'detección de problemas'.

Troubleshooting in customer service is the process of selling products and its translation in Spanish is 'venta de productos'.

Troubleshooting in customer service is the process of managing accounts and its translation in Spanish is 'gestión de cuentas'.

Troubleshooting in customer service is the process of training employees and its translation in Spanish is 'formación de empleados'.

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Customer Service Terminology

Total questions: 27

Worksheet time: 14mins

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