WorksheetsTotal questions: 60
Worksheet time: 20mins
Imagine you are working in a corporate setting. What would allow you to communicate at different times, exchange files, share information, and filter messages?
Using email as a communication tool
Texting
Teams Meeting
Receiving a junk email
Imagine you are using an email application that operates directly from the internet, without needing to download any software. What would this be called?
Web-based email application
Client-based email application
John is new to the world of internet and electronic communications. He wants to know the term that refers to the etiquette related to this field. What is it called?
Netiquette
Spam
junk email
Cc and Bcc
Email addresses for recipients receiving a copy of the message are denoted by (a) for visible copies, (b) for hidden copies
(a) responds to the sender, (b) responds to sender and everyone in To and Cc fields
You are overwhelmed with the number of emails in your inbox. What is the best way to organize them?
Using email folders
Using the 'Forward' command in your email service
Deleting all spam and junk emails
John receives a lot of emails daily. He wants to mark a particular email as important and move it to a Star folder/label. What action is he performing?
Starring a message
Downloading
Spam and junk email
You have just returned from a long vacation and your email inbox is overflowing. What is the first step you should take to clean out your inbox?
Start by archiving and deleting unnecessary emails
Start by downloading all the emails
Start by checking for spam and junk email
John receives an important email in his inbox. He wants to move it to a special folder/label so that it remains searchable. What is this process called?
Archiving an email message
Deleting an email message
Creating a contact group
Imagine you received an email in your inbox that you want to move to a special folder or label, where it won't be searchable and will be permanently removed after 30 days. What action would you take?
Deleting the email message
Archiving the email message
Creating a contact group
(a) if you may want to view the email later, (b) if not needed anymore
John wants to send a group email to his team members. He needs to create an entry in his contact list that associates all his team members together. What is this called?
Contact group
File extension
File extension
John wants to share a document with his colleague, what is the simplest way for him to do this?
John can use email file attachments
John can use from: and to: operators (in email search)
John can revise and edit an email
Imagine you are sending an email with attachments. To keep the email size small, you decide to use links instead of attaching the files directly. You also decide to avoid attaching executable files for security reasons. What are you considering?
Considerations when sending attachments
Using from: and to: operators in email search
John wants to keep his email private. He is considering not listing his email address online, checking sharing policies, and using a secondary email account. What is he trying to do?
Ways to keep email private
Fastest way to find an archived email
File extension
You received an email with urgent action required, offering incredible deals, containing spelling and grammar mistakes, asking for your personal information, and having strange URLs. What does this indicate?
This is a suspicious email, possibly a phishing attempt
This is an example of email etiquette
This is a use of from: and to: operators in email search
You receive an email with a link asking you to enter your personal information
Never do this even if the email appears to be legitimate
Netiquette
Use from: and to: operators (in email search)
