WorksheetsHorticulture Chapter 14 The Garden Center Employee
Total questions: 20
Worksheet time: 10mins
When answering the phone in the garden center, be sure to place the caller on hold.
True
False
Questions that start with the words ______, ________ _______, _________, or _______ are “open-ended” questions and cannot be answered with yes or no.
Next, Therefor, With, Past, Present
How, What, What, Where, When
Because, Furthermore, First, Last, Finally
That, Here, That, For, There
It is important that you know your store’s __________ regarding guarantees, replacements, __________ _______ , etc.
name, logo
colors, name
policies, delivery fees
store hours, product names
Proper spacing of plants, especially evergreens, so the foliage is not touching adjacent plants avoids ________ and loss of _____.
sunlight, roots
soil, flower
water, stems
shading, foliage
It is important to know the locations of advertised sale items so you can try to keep customers away from them so they buy other items at full price.
True
False
Container plants on a hot asphalt surface will ____ _____ more rapidly than those sitting on gravel or benches or ___ __.
dry out, root zone
saturated, stems
shading, foliage
cold temperatures
Plants kept over winter by a garden center must be protected from ______ ___________ which could cause root damage.
cold temperature
mild temperatures
warm temperatures
wet climate
If you are confronted by a disgruntled customer, you should try to move the conversation _________ from checkout to avoid ______ ________.
near, management
away, other customers
near, other customers
close, other customers
Which of the following is NOT one of the three sections in the standard
format for Technical Specifications?
General Information or References & Standards
Prices or Costs
Products or Materials
Execution or Methods
What does the signal word on a pesticide label indicate?
Formulation
Compatibility
Effectiveness
Toxicity
In the nomenclature of Cornus florida, the generic name and specific epithet
combine to form the species name?
True
False
Two factors that impact fungicide application frequency are
Air temperature and wind velocity
Type of sprayer and operating pressure
Plant growth and rainfall
Time of bloom and presence of fruit
When exclusive rights are granted for 20 years to commercially grow or sell
a newly discovered or developed plant cultivar, the person or parties given these
rights is said to hold a ____________ .
trademark
royalty
authority
patent
What action should you take first if a pesticide is spilled on your skin or
clothing?
Call a doctor immediately
Contact Toxnet for treatment information
Read the label for first aid advice
Remove contaminated clothing and wash the affected area with soap and water
Which of the following is NOT one of the three sections in the standard
format for Technical Specifications?
General Information or References & Standards
Prices or Costs
Products or Materials
Execution or Methods
What does the signal word on a pesticide label indicate?
Effectiveness
Toxicity
Formulation
Compatibility
In the nomenclature of Cornus florida, the generic name and specific epithet
combine to form the species name?
True
False
Two factors that impact fungicide application frequency are:
Air temperature and wind velocity
Type of sprayer and operating pressure
Plant growth and rainfall.
Time of bloom and presence of fruit
When exclusive rights are granted for 20 years to commercially grow or sell
a newly discovered or developed plant cultivar, the person or parties given these
rights is said to hold a ____________ .
trademark
royalty
authority
patent
What action should you take first if a pesticide is spilled on your skin or
clothing?
Call a doctor immediately
Contact Toxnet for treatment information
Read the label for first aid advice
Remove contaminated clothing and wash the affected area with soap and water.
