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Member Services

Total questions: 38

Worksheet time: 20mins

Name
Class
Date
1.

How many guests can one patron with a membership sponsor per day per?

a)

One

b)

Three

c)

Two

d)

As many as they want

2.

When are family hours?

a)

6 am Friday to 11pm Sunday

b)

10 am Saturday to 5pm Sunday

c)

4pm Saturday to 5 pm Sunday

d)

4pm Friday to 6pm Sunday

3.

What is the password to the Ipad?

a)

123456

b)

5401

c)

5070

d)

507017

4.

Who should you contact about questions dealing with aquatics?

a)

Lindsey Perry

b)

Ali Scott

c)

Emily Eldridge

d)

Susan Smith

5.

What do all patrons need to purchase a membership?

a)

Valid ID

b)

Onecard

c)

Passport

d)

Sponsor

6.

T/F we allow penny boards past the turnstiles.

a)

True

b)

False

7.

Who oversees all memberships?

a)

Tim Lewis

b)

Susan Smith

c)

Grace Grindstaff

d)

Samantha Magee

8.

What is the address of the rec center?

a)

5077 Price Ln

b)

5070 Price Dr

c)

5070 Walton Dr

d)

7050 Regal Rd

9.

Who do you call if something goes wrong with the turnstiles? (ex: system logs out)

a)

Grace Grindstaff

b)

Ghost Busters

c)

Tim Lewis

d)

Susan Smith

10.

How do we file Fac/Staff memberships?

a)

Chronologically

b)

Alphabetically by First Name

c)

Alphabetically by Last Name

d)

By Department

11.

Where do you take lost onecards?

a)

Auxiliary Services

b)

Vice Chancellors Office

c)

Dean of Students Office

12.

Who is the member service operations coordinator?

(a)  

13.

What can you NOT use to check out equipment on DSE?

a)

Onecard

b)

Full name

c)

School email

d)

850 #

14.

Who is Adrianna Del Amo

a)

Aquatics Coordinator

b)

Assistant Director of Fitness/Aquatics

c)

Coordinator of Business Operations

d)

Competitive Sports Director

15.

How can a patron pay for a purchase?

a)

Cash

b)

Card

c)

Seahawk Bucks

d)

All of the above

16.

T/F If you can't find coverage for your shift you are still responsible for the shift.

a)

True

b)

False

17.

Where do you go to submit a time revision?

a)

Canvas

b)

Seanet

c)

Teams

d)

Email

18.

What is the code for the lock box in the office closet?

a)

540

b)

140

c)

104

d)

910

19.

Who is the challenge course coordinator?

a)

Ali Scott

b)

Marshall McArthur

c)

Thomas Hammontree

d)

Breanna Sudano

20.

If a piece of equipment comes back broken who should you notify?

a)

Grace Grindstaff

b)

One of the PAs

c)

Zach Gilbert

d)

Edwin Blanchard

21.

What equipment should be wiped down when returned?

a)

Basketballs

b)

Table Tennis Paddles

c)

Locks

d)

Racquetball Rackets

22.

What is the one item required to sell any membership?

(a)  

23.

Where do you go to approve your timesheet for the month?

a)

Seanet

b)

Canvas

c)

Teams

d)

DSE

24.

T/F We allow energy drinks past the turnstiles.

a)

False

b)

True

25.

When do you need to fill out a connect2?

a)

Only opening shift

b)

Only closing shift

c)

Only Opsups fill out connect2s

d)

Every shift

26.

What time does the Rec open Monday-Friday

a)

5:45 am

b)

8 am

c)

6 am

d)

6:30 am

27.

Who is the Senior Associate Director?

a)

Samantha Magee

b)

Grace Grindstaff

c)

Susan Smith

d)

Zach Gilbert

28.

T/F In the office you are allowed to sign for packages.

a)

True

b)

False

29.

When should you give out a prostaffs cell phone number?

a)

If the office is closed and the patron needs to reach them

b)

They say they know the prostaff personally

c)

The prostaff isn't answering their office phone

d)

Never

30.

Where is the copy card located in the office?

a)

Susan's office

b)

Next to the Copier

c)

The draw under the register

d)

In the lock box

31.

If someone does not have their onecard how can they come into the rec?

a)

Type their 850 into computer

b)

download our DSE app

c)

Show you their classes on canvas

d)

sponsor themselves for the day

32.

Someone who wants to use the fitness center needs to be at least _______ years old.

a)

16

b)

14

c)

18

d)

12

33.

Can guests check out equipment?

a)

No

b)

Yes

34.

How much does one guest pass cost?

a)

$5

b)

$10

c)

$7.50

35.

T/F We allow patrons with non-water beverages through the turnstiles if they are on a tour.

a)

True

b)

False

36.

Who can input memberships into DSE?

a)

A. The Office Assistant

b)

B. Operation Supervisor

c)

C. Front Desk

d)

Both A and C

37.

T/F: We do not type 850s into the computer to allow entry for patrons.

a)

True

b)

False

38.

What is the max amount of men's basketballs that can be checked out at one time?

a)

15

b)

18

c)

20

d)

25