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WorksheetsUnit 1 Quiz
Total questions: 15
Worksheet time: 8mins
What is communication?
The process of exchanging information
The process of exchanging goods
The process of exchanging money
The process of exchanging emotions
Which of the following is a characteristic of communication?
Continuous
Reversible
Avoidable
Individual
What is the purpose of communication?
To meet physiological needs
To gain or exchange information
To meet social needs
All of the above
What are the components of the communication model?
Sender/receiver, encodes/decodes messages, context
Channel, barriers, feedback
Attitude, culture, education
Denotative, connotative, figurative
What are the barriers to communication?
Attitude, culture, education
Sender/receiver, context, channel
Denotative, connotative, figurative
Volume, pitch, inflection
What is the difference between denotative and connotative meanings of words?
Denotative meanings are emotional, connotative meanings are literal
Denotative meanings are cultural, connotative meanings are educational
Denotative meanings are literal definitions, connotative meanings are emotional or cultural associations
Denotative meanings are figurative, connotative meanings are literal
What is the purpose of figurative language?
To create mental imagery
To compare unrelated things
To convey ideas creatively
All of the above
What is intrapersonal communication?
Communication between two or a small group
Communication within an organization
Talking to oneself
Communication through mass media
What is self-awareness?
Understanding oneself
How one feels about oneself
Emotions, thoughts, and behavior patterns
Predictions about oneself that come true
What is self-disclosure?
Sharing information others wouldn't know otherwise
Sharing information and expecting the same
Model representing different self-disclosure levels
Communication between individuals or small groups
What is the recommended approach to listening?
Be a critical listener throughout
Becoming distracted, overreacting to emotional words, tuning out dull topics
Education, biases, attitude
Improve memory retention
What are the advantages of being a good listener?
Making friends
Better grades
Better jobs
All of the above
What are the worst listening habits?
Becoming distracted, overreacting to emotional words, tuning out dull topics
Education, biases, attitude
Unresolved problems, overlooked solutions/deadlines, weak decisions
Improve memory retention
What are the filters that affect listening?
Education, biases, attitude
Background noise, distractions
Lack of interest, attention
All of the above
What is the purpose of taking notes while listening?
Improve memory retention
Unresolved problems, overlooked solutions/deadlines, weak decisions
Making friends
Better grades
