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WorksheetsMarketing Management 15092023
Total questions: 70
Worksheet time: 42mins
What is the Potential Product of Amazon?
Aerospace
Same-day delivery
Bank
Fund your purchases
When purchasing a new fridge, which feature belongs to the AUGMENTED PRODUCT?
5-year warranty
White or Steel style
BOSCH
Frost-free freezer
In the purchase of a Zara coat, which feature SHOULD NOT you expect?
Warmth
Highest quality
Trendy
Cheap
Which feature does NOT belong to the GENERIC PRODUCT level?
Brand
Packaging
Design features
Warranty
The "core benefit" of a car is...
Safety
Speed
Transport
Make out
The hotel plans to develop a "Virtual Reality experience" for potential guests
Core Benefit
Generic product
Expected product
Augmented product
Potential product
The hotel's buffet offers breakfasts with "recently made omelets" and "freshly made bread"
Core Benefit
Generic product
Expected product
Augmented product
Potential product
The 4*** hotel belongs to NH chain. "NH hotels" is...
Core Benefit
Generic product
Expected product
Augmented product
Potential product
You are staying in 4*** hotel. "Free wifi" and a "clean room" are...
Core Benefit
Generic product
Expected product
Augmented product
Potential product
In a business trip, you look for a hotel where you can rest nearby the train station. Rest and location belong to...
Core Benefit
Generic product
Expected product
Augmented product
Potential product
_____products are frequently bought without too much of an effort
Shopping goods
Unsought goods
Specialty goods
Convenience goods
Elctronic items like smartwatches, washing machine are ____.
Convenience goods
Shopping goods
Unsought goods
Specialty goods
Purchase of ____ requires a little research, brand and price comparison.
Convenience goods
Unsought goods
Shopping goods
Specialty goods
In case of ____goods the price does not matter much, brand perceptions and uniqueness does.
Specialty goods
Unsought goods
Convenience goods
Shopping goods
A house (real estate property) is an example of _____.
Convenience goods
Unsought goods
Shopping goods
Specialty goods
Identify the type of product
Specialty
Shopping
Convenience
Unsought
Unsought goods are
Products which are not known to people
Out of the box type products
Products that are not paid much attention
All of the above
Look at the picture and identify the type of industrial goods.
Equipment
Installations
Manufacturing materials
Office supplies
Identify the type of industrial goods
Manufacturing parts
Installations
Raw materials
Equipment
Given aside is an image of
Office supplies
Manufactured parts
Maintenance & repair supplies
Manufactured materials
Given aside is ____
Manufactured material
Raw material
Manufactured part
Office supply
Given aside is an image of _____goods
Natural goods
Manufactured goods
Farm goods
None of the above
Bees wax / honey comb used in the making of honey is an example for _____.
Natural goods
Farm goods
Manufactured goods
Both natural and farmed
Sand used in construction is an example of
Farm goods
Manufactured materials
Natural goods
Parts
Machine grease, paint, oils etc are examples of
Office supplies
Maintenance and repair supplies
Parts
Raw materials
Printer cartridges are example of
Maintenance and Repair supplies
Office supplies
Parts
Raw materials
Fire extinguisher is an example of
Shopping goods
Specialty goods
Unsought goods
Convenience goods
1. Bread, milk etc are classified as ___________ goods
Convenience
Speciality
Shopping
Unsought
2. The products which exist but the consumers do not want to purchase them as of now, but might eventually purchase them is called ________
New unsought
Regularly Unsought
Unwanted
Non-appealing
3. These are goods with unique characteristic or brand identification for which a sufficient number of buyers are willing to make a _______ purchasing effort.
normal
no
single
special
4. Who plays an important role in the purchase of shopping goods?
Agents
Wholesaler
Retailer
Distributors
5. Shopping products are classified into _______
2
3
8
4
6. Under which category of consumer product will this product fall?
Convenience
speciality
shopping
industrial
From among the following, identify the factor which does not form part of facilitating function of marketing?
Financing
Risk bearing
Packaging
Standardization
Holistic marketing does not include:
Relationship marketing
Integrated marketing
Internal marketing
Digital marketing
Social responsibility marketing
Modern concept of marketing starts with:
Purchase
Storage
Consumer research
Promotion
Which is the pattern of segmentation wherein the firms view each customer as a separate segment?
Undifferentiated marketing
Concentrated marketing
Customized marketing
Differentiated marketing
A very small section of the whole market which has not yet been identified and served by competitors is referred to as :
Segment marketing
Local marketing
Niche marketing
Individual marketing
Marketers segment the market on the basis of personality of consumers.Identify the bases of market segmentation?
Demographic segmentation
Behavioural segmentation
Psychographic segmentation
Geographic segmentation
When companies change their product design, formulation, or brand image, so as to alter the product's competitive position, the same is referred to as :
Positioning by Corporate identity
Positioning by product category
Positioning by competitor
Repositioning
An organization directs its marketing efforts at two or more segments by developing a marketing mix for each segment. Identify the target marketing strategy adopted here?
Multi-segment approach
Concentration approach
Total market approach
Differentiated market approach
Who is the Father of marketing?
E.J.Mc Carthy
Philip Kotler
Robert Lautherborn
Stanton
The marketing Mix has_________ elements.
3
2
4
Place refers to __________________.
the goods or the services of the business is selling.
how much people will pay for the product.
where the product will be sold
The Marketing Mix can also be called____.
4 P's
4 C's
2 M's
Price refers to _________.
where the product will be sold
How much people will to pay for the product
how the business tells people about the product
Promotion refers to _____________.
where the product will be sold
how the business tells people about the product
where the product will be sold
Marketing mix refers to ______________.
The activities that help a business to market a product.
the cost of product
The activities that help a business to make profit.
Which part of the four P's pf marketing mix effects the location and transportation of the product
Product
Price
Place
Promotion
When you see an advertisement for a store and decide to shop there, which of the marketing mix has succeeded ?
Place
Price
Promotion
Product
What is not part of the marketing mix ?
Place
Product
Price
Person
Product must be_______.
Best quality
cheap quality
Perished
Old
From among the following, identify the factor which does not form part of facilitating function of marketing?
Financing
Risk bearing
Packaging
Standardization
Holistic marketing does not include:
Relationship marketing
Integrated marketing
Internal marketing
Digital marketing
Social responsibility marketing
Modern concept of marketing starts with:
Purchase
Storage
Consumer research
Promotion
Subdividing of market into homogeneous subsections of customers is referred to as :
Target marketing
Market segmentation
Product positioning
Differentiated marketing
What is the type of marketing?
Advertising
Sales Promotion
Sponsorship
Product placement
Which is the pattern of segmentation wherein the firms view each customer as a separate segment?
Undifferentiated marketing
Concentrated marketing
Customized marketing
Differentiated marketing
Loyalty segmentation forms part of :
Demographic segmentation
Behavioural segmentation
Psychographic segmentation
Geographic segmentation
When companies change their product design, formulation, or brand image, so as to alter the product's competitive position, the same is referred to as :
Positioning by Corporate identity
Positioning by product category
Positioning by competitor
Repositioning
Identify the level of product which focuses on additional features, benefits or other related services that differentiate the product from its competitors?
Augmented product
Potential product
Core product
Generic product
What is the expansion of PLC?
Production life cycle
Product life cycle
Product line cycle
Production level concepts
Task environment in marketing is otherwise referred to as :
Micro environment
Macro environment
Competitive environment
Socio-cultural environmnet
Who is the Father of marketing?
E.J.Mc Carthy
Philip Kotler
Robert Lautherborn
Stanton
The Foremost stage of the consumer buying decision-making process as Proposed by John Dewey
Need Recognition
Information Search
Evaluating Alternatives
Purchase Decision
ACCORDING TO McKINSEY,AMID THIS COVID-19 CRISIS,CONSUMERS TEND TO FOCUS MORE ON:
LUXARY ITEMS
BASIC NEEDS
REAL ESTATE
PHYSICAL SHOPPING
Buying behavior process includes, 1. Need recognition, 2. _____________ , 3. evaluation of alternatives, 4. purchase decision and 5. Post-purchase behavior
Cognitive Dissonance
information search
enjoying the product
all the above
Consumer satisfaction is necessary to achieve_________and_________.
Profits and employee satisfaction
Good word of mouth and repeat purchases
Good word of mouth and cognitive dissonance
Cognitive dissonance and repeat purchases
Which of the following is not part of the buyer decision proocess?
Information Search
Evaluation of Alternatives
Post Purchase Behavior
All of the other answers are part of the buyer decision process.
