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Marketing Management 15092023

Total questions: 70

Worksheet time: 42mins

Name
Class
Date
1.

What is the Potential Product of Amazon?

a)

Aerospace

b)

Same-day delivery

c)

Bank

d)

Fund your purchases

2.

When purchasing a new fridge, which feature belongs to the AUGMENTED PRODUCT?

a)

5-year warranty

b)

White or Steel style

c)

BOSCH

d)

Frost-free freezer

3.

In the purchase of a Zara coat, which feature SHOULD NOT you expect?

a)

Warmth

b)

Highest quality

c)

Trendy

d)

Cheap

4.

Which feature does NOT belong to the GENERIC PRODUCT level?

a)

Brand

b)

Packaging

c)

Design features

d)

Warranty

5.

The "core benefit" of a car is...

a)

Safety

b)

Speed

c)

Transport

d)

Make out

6.

The hotel plans to develop a "Virtual Reality experience" for potential guests

a)

Core Benefit

b)

Generic product

c)

Expected product

d)

Augmented product

e)

Potential product

7.

The hotel's buffet offers breakfasts with "recently made omelets" and "freshly made bread"

a)

Core Benefit

b)

Generic product

c)

Expected product

d)

Augmented product

e)

Potential product

8.

The 4*** hotel belongs to NH chain. "NH hotels" is...

a)

Core Benefit

b)

Generic product

c)

Expected product

d)

Augmented product

e)

Potential product

9.

You are staying in 4*** hotel. "Free wifi" and a "clean room" are...

a)

Core Benefit

b)

Generic product

c)

Expected product

d)

Augmented product

e)

Potential product

10.

In a business trip, you look for a hotel where you can rest nearby the train station. Rest and location belong to...

a)

Core Benefit

b)

Generic product

c)

Expected product

d)

Augmented product

e)

Potential product

11.

_____products are frequently bought without too much of an effort

a)

Shopping goods

b)

Unsought goods

c)

Specialty goods

d)

Convenience goods

12.

Elctronic items like smartwatches, washing machine are ____.

a)

Convenience goods

b)

Shopping goods

c)

Unsought goods

d)

Specialty goods

13.

Purchase of ____ requires a little research, brand and price comparison.

a)

Convenience goods

b)

Unsought goods

c)

Shopping goods

d)

Specialty goods

14.

In case of ____goods the price does not matter much, brand perceptions and uniqueness does.

a)

Specialty goods

b)

Unsought goods

c)

Convenience goods

d)

Shopping goods

15.

A house (real estate property) is an example of _____.

a)

Convenience goods

b)

Unsought goods

c)

Shopping goods

d)

Specialty goods

16.

Identify the type of product

a)

Specialty

b)

Shopping

c)

Convenience

d)

Unsought

17.

Unsought goods are

a)

Products which are not known to people

b)

Out of the box type products

c)

Products that are not paid much attention

d)

All of the above

18.

Look at the picture and identify the type of industrial goods.

a)

Equipment

b)

Installations

c)

Manufacturing materials

d)

Office supplies

19.

Identify the type of industrial goods

a)

Manufacturing parts

b)

Installations

c)

Raw materials

d)

Equipment

20.

Given aside is an image of

a)

Office supplies

b)

Manufactured parts

c)

Maintenance & repair supplies

d)

Manufactured materials

21.

Given aside is ____

a)

Manufactured material

b)

Raw material

c)

Manufactured part

d)

Office supply

22.

Given aside is an image of _____goods

a)

Natural goods

b)

Manufactured goods

c)

Farm goods

d)

None of the above

23.

Bees wax / honey comb used in the making of honey is an example for _____.

a)

Natural goods

b)

Farm goods

c)

Manufactured goods

d)

Both natural and farmed

24.

Sand used in construction is an example of

a)

Farm goods

b)

Manufactured materials

c)

Natural goods

d)

Parts

25.

Machine grease, paint, oils etc are examples of

a)

Office supplies

b)

Maintenance and repair supplies

c)

Parts

d)

Raw materials

26.

Printer cartridges are example of

a)

Maintenance and Repair supplies

b)

Office supplies

c)

Parts

d)

Raw materials

27.

Fire extinguisher is an example of

a)

Shopping goods

b)

Specialty goods

c)

Unsought goods

d)

Convenience goods

28.

1. Bread, milk etc are classified as ___________ goods

a)

Convenience

b)

Speciality

c)

Shopping

d)

Unsought

29.

2. The products which exist but the consumers do not want to purchase them as of now, but might eventually purchase them is called ________

a)

New unsought

b)

Regularly Unsought

c)

Unwanted

d)

Non-appealing

30.

3. These are goods with unique characteristic or brand identification for which a sufficient number of buyers are willing to make a _______ purchasing effort.

a)

normal

b)

no

c)

single

d)

special

31.

4. Who plays an important role in the purchase of shopping goods?

a)

Agents

b)

Wholesaler

c)

Retailer

d)

Distributors

32.

5. Shopping products are classified into _______

a)

2

b)

3

c)

8

d)

4

33.

6. Under which category of consumer product will this product fall?

a)

Convenience

b)

speciality

c)

shopping

d)

industrial

34.

From among the following, identify the factor which does not form part of facilitating function of marketing?

a)

Financing

b)

Risk bearing

c)

Packaging

d)

Standardization

35.

Holistic marketing does not include:

a)

Relationship marketing

b)

Integrated marketing

c)

Internal marketing

d)

Digital marketing

e)

Social responsibility marketing

36.

Modern concept of marketing starts with:

a)

Purchase

b)

Storage

c)

Consumer research

d)

Promotion

37.

Which is the pattern of segmentation wherein the firms view each customer as a separate segment?

a)

Undifferentiated marketing

b)

Concentrated marketing

c)

Customized marketing

d)

Differentiated marketing

38.

A very small section of the whole market which has not yet been identified and served by competitors is referred to as :

a)

Segment marketing

b)

Local marketing

c)

Niche marketing

d)

Individual marketing

39.

Marketers segment the market on the basis of personality of consumers.Identify the bases of market segmentation?

a)

Demographic segmentation

b)

Behavioural segmentation

c)

Psychographic segmentation

d)

Geographic segmentation

40.

When companies change their product design, formulation, or brand image, so as to alter the product's competitive position, the same is referred to as :

a)

Positioning by Corporate identity

b)

Positioning by product category

c)

Positioning by competitor

d)

Repositioning

41.

An organization directs its marketing efforts at two or more segments by developing a marketing mix for each segment. Identify the target marketing strategy adopted here?

a)

Multi-segment approach

b)

Concentration approach

c)

Total market approach

d)

Differentiated market approach

42.

Who is the Father of marketing?

a)

E.J.Mc Carthy

b)

Philip Kotler

c)

Robert Lautherborn

d)

Stanton

43.

The marketing Mix has_________ elements.

a)

3

b)

2

c)

4

44.

Place refers to __________________.

a)

the goods or the services of the business is selling.

b)

how much people will pay for the product.

c)

where the product will be sold

45.

The Marketing Mix can also be called____.

a)

4 P's

b)

4 C's

c)

2 M's

46.

Price refers to _________.

a)

where the product will be sold

b)

How much people will to pay for the product

c)

how the business tells people about the product

47.

Promotion refers to _____________.

a)

where the product will be sold

b)

how the business tells people about the product

c)

where the product will be sold

48.

Marketing mix refers to ______________.

a)

The activities that help a business to market a product.

b)

the cost of product

c)

The activities that help a business to make profit.

49.

Which part of the four P's pf marketing mix effects the location and transportation of the product

a)

Product

b)

Price

c)

Place

d)

Promotion

50.

When you see an advertisement for a store and decide to shop there, which of the marketing mix has succeeded ?

a)

Place

b)

Price

c)

Promotion

d)

Product

51.

What is not part of the marketing mix ?

a)

Place

b)

Product

c)

Price

d)

Person

52.

Product must be_______.

a)

Best quality

b)

cheap quality

c)

Perished

d)

Old

53.

From among the following, identify the factor which does not form part of facilitating function of marketing?

a)

Financing

b)

Risk bearing

c)

Packaging

d)

Standardization

54.

Holistic marketing does not include:

a)

Relationship marketing

b)

Integrated marketing

c)

Internal marketing

d)

Digital marketing

e)

Social responsibility marketing

55.

Modern concept of marketing starts with:

a)

Purchase

b)

Storage

c)

Consumer research

d)

Promotion

56.

Subdividing of market into homogeneous subsections of customers is referred to as :

a)

Target marketing

b)

Market segmentation

c)

Product positioning

d)

Differentiated marketing

57.

What is the type of marketing?

a)

Advertising

b)

Sales Promotion

c)

Sponsorship

d)

Product placement

58.

Which is the pattern of segmentation wherein the firms view each customer as a separate segment?

a)

Undifferentiated marketing

b)

Concentrated marketing

c)

Customized marketing

d)

Differentiated marketing

59.

Loyalty segmentation forms part of :

a)

Demographic segmentation

b)

Behavioural segmentation

c)

Psychographic segmentation

d)

Geographic segmentation

60.

When companies change their product design, formulation, or brand image, so as to alter the product's competitive position, the same is referred to as :

a)

Positioning by Corporate identity

b)

Positioning by product category

c)

Positioning by competitor

d)

Repositioning

61.

Identify the level of product which focuses on additional features, benefits or other related services that differentiate the product from its competitors?

a)

Augmented product

b)

Potential product

c)

Core product

d)

Generic product

62.

What is the expansion of PLC?

a)

Production life cycle

b)

Product life cycle

c)

Product line cycle

d)

Production level concepts

63.

Task environment in marketing is otherwise referred to as :

a)

Micro environment

b)

Macro environment

c)

Competitive environment

d)

Socio-cultural environmnet

64.

Who is the Father of marketing?

a)

E.J.Mc Carthy

b)

Philip Kotler

c)

Robert Lautherborn

d)

Stanton

65.

The Foremost stage of the consumer buying decision-making process as Proposed by John Dewey

a)

Need Recognition

b)

Information Search

c)

Evaluating Alternatives

d)

Purchase Decision

66.

ACCORDING TO McKINSEY,AMID THIS COVID-19 CRISIS,CONSUMERS TEND TO FOCUS MORE ON:

a)

LUXARY ITEMS

b)

BASIC NEEDS

c)

REAL ESTATE

d)

PHYSICAL SHOPPING

67.

Buying behavior process includes, 1. Need recognition, 2. _____________ , 3. evaluation of alternatives, 4. purchase decision and 5. Post-purchase behavior

a)

Cognitive Dissonance

b)

information search

c)

enjoying the product

d)

all the above

68.

Consumer satisfaction is necessary to achieve_________and_________.

a)

Profits and employee satisfaction

b)

Good word of mouth and repeat purchases

c)

Good word of mouth and cognitive dissonance

d)

Cognitive dissonance and repeat purchases

69.

Which of the following is not part of the buyer decision proocess?

a)

Information Search

b)

Evaluation of Alternatives

c)

Post Purchase Behavior

d)

All of the other answers are part of the buyer decision process.

70.
What is the name of the first group of adopters?
a)
Early Adopters
b)
Innovators
c)
Early Majority
d)
Hipsters