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Chapter 4.1, 4.2, and 4.3 quiz

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

Which operating system function has a steeper learning curve and can potentially break the system without careful use of its operations?

a)

Service management


b)

Command line interface (CLI)


c)

Application management


d)

Graphical user interface (GUI)


2.

Which of the following is NOT an example of an operating system?


a)

Linux


b)

Microsoft


c)

Windows


d)

Android


3.

While browsing the Internet on a Windows 10 workstation, the Internet Explorer browser window hangs and stops responding. Which Task Manager tab would you use to end Internet Explorer? (Select two.)


a)

Services


b)

Processes

c)

Details

d)

Startup

e)

Performance

4.

Computers work by executing lists of instructions. Sometimes, computers need to run multiple lists of instructions at the same time.

What is another name for the instructions?

a)

Services

b)

Modules

c)

Tasks

d)

Processes

5.

You are using a program that can run multiple operating systems and manage hardware and storage. What are you most likely using?


a)

An Embedded OS


b)

Network Attached Storage


c)

Solid State Drive


d)

Hypervisor Type 1


6.

A user was working on a spreadsheet when the application became unresponsive. After waiting several minutes, the application is still unresponsive. Which of the following is the BEST action for the user to take?


a)

Use Task Manager to end task


b)

Repair the application


c)

Reinstall the application


d)

Continue to wait


7.

Which of the following describes the firmware in gaming consoles, TVs, and smart cars?


a)

Embedded OS


b)

Graphical User Interface


c)

Device management


d)

Access control


8.

On Windows, which application lets you add accounts, change passwords, manage power consumption, and personalize your computer's environment?


a)

Finder


b)

Control Center


c)

Start Menu


d)

Settings

9.

Joe, a bookkeeper, works in a cubicle environment and is often called away from his desk. Joe doesn't want to sign out of his computer each time he leaves.

Which of the following are the BEST solutions for securing Joe's workstation? (Select two).

a)

Set a strong password.


b)

Change the default account names and passwords.


c)

Configure the screen saver to require a password.


d)

Configure the screen lock to be applied after a short period of non-use.


e)

Apply multifactor authentication.


10.

Every Windows system has a database that stores setting changes such as switching the home page of your web browser. What is this called?


a)

Operating system


b)

Embedded OS


c)

Windows Registry


d)

Computer system


11.

Backup software


a)

Utility software


b)

Firmware

c)

Device drivers


12.

Games console



a)

Utility software


b)

Firmware

c)

Device drivers


13.

Disk cleaner




a)

Utility software


b)

Firmware

c)

Device drivers


14.

Television

a)

Utility software


b)

Firmware

c)

Device drivers


15.

Antivirus software


a)

Utility software


b)

Firmware

c)

Device drivers


16.

Video card


a)

Utility software


b)

Firmware

c)

Device drivers


17.

Disk cleaners, antivirus software, backup tools, and file compressors are which kind of system software?


a)

Utility Software


b)

Firmware

c)

Device Drivers


d)

Operating System


18.

Which category of system software provides a platform for application software to run on?


a)

Firmware


b)

Device Drivers


c)

Utility Software


d)

Operating System


19.

Which kind of system software tells the computer how to communicate with peripherals, such as a printer or scanner?


a)

Operating System


b)

Device drivers


c)

Utility software


d)

Firmware


20.

Which kind of system software is preinstalled on electronic products like blenders, automobiles, and televisions?


a)

Operating System


b)

Device drivers


c)

Utility software


d)

Firmware


21.

You recently purchased a new sound card and installed it in a free PCI slot in your computer. You plug in your old speakers, but you don't get any sound. You have checked all cable connections, and they are secure. You have also ensured that the speaker volume is appropriately adjusted and isn't muted.

Which of the following BEST describes the next step you should perform?

a)

Replace your sound card.


b)

Manually change the IRQ settings for the card.


c)

Check the vendor's website for an updated driver.


d)

Replace the speakers.


22.

As a member of the help desk administration team, you've been assigned to update the driver for the network adapter that is installed on most of the machines in your department. You have a copy of the latest driver on a USB flash drive. Which Windows utility will allow you to manually update this new driver?


a)

Driver Manager


b)

Network and Sharing Center


c)

Internet Properties


d)

Device Manager


23.

Carrol purchased a new printer and attached it to her workstation with a USB cable. The printer is powered on, but the computer does not recognize the printer. Which of the following should Carrol do next to be able to send print jobs to the printer?


a)

Connect the printer to the network instead of a USB cable


b)

Install the latest printer driver


c)

Check for operating system updates


d)

Upgrade the firmware on the printer


24.

Which component gets things running until the operating system takes over?


a)

Firmware

b)

BIOS

c)

Memory

d)

CPU

25.

You need to test a version of macOS but only have a Windows computer. What technology could you use?


a)

Supercomputer


b)

Virtualization

c)

Firmware/BIOS


d)

Embedded OS