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WorksheetsUnit 1: Professional Skills
Total questions: 62
Worksheet time: 35mins
Internships & training programs help you gain real world experience & increase your networking contacts.
True
False
Volunteer work, job shadowing, & internships will only distract you from the ultimate goal of getting a full time job.
True
False
What is a professional organization?
Post-secondary learning activities and programs.
Seeks to further a particular profession, the interest of individuals and organizations engaged in that profession.
Workforce development strategy used in the U.S. to support workers' transitions from education into and through the workforce
Interacting with others to exchange tips and techniques or social contacts between advocacy groups.
Staying on task
Professional
Enjoying your job
Being on time
Work Ethic
True or false: Empathy is a professional and personal trait.
True
False
It is acceptable to show up late to work:
Once a week
Every day
Once a year
It is never acceptable
What are the diverse functions of non-profit groups?
(Select all that apply)
Charitable Work: such as providing food, shelter, medical care, education, and other essential services to disadvantaged people or communities
Awareness and Advocacy: raise awareness about important social issues and advocate for policy changes to address those issues.
Community Development: initiate projects that promote sustainable economic growth, education, and improved quality of life.
Humanitarian Aid: respond to disasters and emergencies by providing aid, including medical assistance, shelter, and resources to affected areas.
Which type of organization's diverse functions include: networking, advocacy & lobbying, standards and guidelines, professional development & collaboration?
Non-profit groups
Industry Associations
Advocacy Groups
Professional Development
True or False: listening actively, asking for clarification, avoiding immediate reactions, seeking multiple perspectives, and self- reflection are all ways to receive and implement feedback.
True
False
Which is NOT a diverse function of advocacy groups?
Awareness and Education: raise awareness about their cause through campaigns, media, and educational programs to inform the public and generate support.
Community Mobilization: mobilize communities to take action, whether through protests, petitions, or community organizing.
Policy Change: engage in activism to promote policy changes that align with their goals
Humanitarian Aid: respond to disasters and emergencies by providing aid, including medical assistance, shelter, and resources to affected areas.
Building relationships through mutual friends
Linked In
Career Fairs
Creating a resume
Abilities relating to dealing with people you work with.
(Select all that apply)
Interpersonal Skills
Teamwork Skills
Networking
Punctuality
Emotional Intelligence
A meeting between an employer and a job applicant.
Board Meeting
Interview
On the Job Training
Business Luncheon
Making use of all your personal connections to achieve your career goals.
Networking
Teamwork
Collaboration
Employer
The ability to understand and relate to the feelings of others is called sympathy.
True
False
True
False
True
False
Keep eye contact with the person speaking
Looking away from the person talking
Resting your head on your desk
Which posture best shows that a person is actively listening?
Slouching
Crossing your arms
Sitting up straight
Standing with your back to the speaker
Specific teachable abilities that can be defined and measured are ____________.
Which of the following is the number one skill that is most valued by employers?
Communication skills
Active listener and ineffective sender
Working without being told, being self-motivated, and being the first to begin work shows:
Arriving or doing something at the expected or planned time:
(Select all that apply)
Time management
Teamwork
Punctuality
Dependability
The principles of right and wrong that guide an individual in making decisions:
Attitude
Ethics
Teamwork
Morals
The quality of being trustworthy and reliable
Morals
Teamwork
Punctuality
Dependability
How dependable or reliable you are:
Attendance
Accountability
Appreciation
Attitude
Which of the following is an example of accountability?
Blaming others
Making personal excuses
Owning up to your mistakes
Waiting & hoping things get better
Which of the following is NOT an example of accountability?
Acting defensively
Being reliable
Asking questions
Leaning on the wisdom of others
What is critical thinking?
Refer to abilities to be open-minded, mindful, and analytical, and to evaluate, question, reason, hypothesize, interpret, explain, and draw conclusions.
Refer to abilities to be close-minded, mindful, and analytical, and to evaluate, question, reason, hypothesize, interpret, explain, and draw conclusions
Procrastination is a decision-making strategy in which a person does which of the following?
Let someone else make the decision
Consider every possible option
Delay making a decision
Pick the option with the lowest level of risk
When making decisions, a person should try to avoid which of the following?
Getting help from a colleague
Listening to impulses
Making diagrams
Identifying relevance
Which of the following is a strategy for responsible decision making?
Listing alternative decisions
Procrastination
Impulse decisions
Doing it on your own
Which of the following is NOT a step in the decision making process?
Making emotional decisions
Gathering information
Defining the problem
Taking action
What is an example of being open minded:
Knowing you are always right
Having empathy for other people
Saying yes to everything
Sticking to your thoughts and beliefs without being swayed by others
Problem solving goes hand in hand with:
Self-awareness
Teamwork
Critical thinking
Flexibility
Brainstorm possible solution
Identify the problem
Consider the consequences
Evaluate the decision
Why is the last step (evaluate) important in the decision making process?
It helps you to make your decision faster
It helps you to think about your decision afterward to see if you would make that same decision again another time.
It helps you always make the perfect decision
It helps you make your decision based on what your friends do.
Which of the following is a key characteristic of emotional intelligence?
Able to regulate one's emotions
Impulsivity
Indifference (not caring)
Perfectionism
What does self-awareness mean in the context of emotional intelligence?
Ignoring one's own emotions
Understanding others' emotions
Understanding one's own emotions, strengths, and weaknesses
What does the term 'emotional regulation' refer to in emotional intelligence?
Managing and controlling one's emotions
Expressing emotions without restraint
Recognizing others' emotions
Suppressing emotions
Which of the following is a key component of emotional intelligence?
Self-criticism
Isolation
Indifference
Self-management
Deep breathing techniques, stress management exercises, practicing active listening, empathetic communication, and conflict resolution skills are all things we talked about to help manage emotions.
True
False
Which is NOT an influence on decision making in public policy?
Political Pressures
Accountability
Public Opinion
Ethical and Moral Values
What is feedback?
Criticizing somebody's behavior
Giving advice to another person
Informing another person about the reception of their action from the past and the impact on the present
Evaluating somebody's performance on performance committee
What type of feedback is most useful?
General
Specific
Constructive Feedback is also known as the "positivity sandwich" because it is based on the principle of
Praise-Criticize-Praise
Criticize-Praise-Criticize
Praise-Criticize-Punishment
What are some effective ways to mention the positives?
I thought that part of your presentation was very effective.
I guess it was OK.
In general, I think your presentation went very well.
I can see you’ve put a lot of work into …
What are the different types of feedback?
Positive, constructive & specific
Positive, negative & specific
Positive, constructive & general
Praising, criticizing & general
What should learners do after receiving feedback?
Move to the next goal
Act upon the feedback
Share the feedback with a peer
All of the above
What is the order of the feedback loop?
Giving feedback
Receiving feedback
Acting upon feedback
Reflecting on feedback
To give good feedback you should:
Be specific
Use the "positivity sandwich"
Focus on personality, not behavior
Offer solutions
Be timely
True or false, you should frame your feedback from your perspective, such as "I observed..." or "I felt that..."
True
False
Which is NOT a way to implement and receive feedback?
Set goals
Create an action plan
Follow up
Yell at the person giving feedback
