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WorksheetsSupply PKT_Cycle 2_Sept'23
Total questions: 15
Worksheet time: 8mins
What is the validity period for coimbatore referral campaign?
September 22nd to September 30th
September 22nd to September 25th
September 25th to September 30th
September 15th to September 30th
Captain is from Chennai, and if he completes 75 rides in 100 days, then how much will the referred captain get?
Rs.500
Rs.150
Rs.350
Rs.1000
In which two cities have we launched the Rapido Pink service?
Chennai & Hyderabad
Bangalore & Mysore
Vijayawada & Hyderabad
Chennai & Bangalore
What are the commission charges for Chennai Pink Captains?
15%
20%
25%
10%
What is the minimum fare for Hyderabad pink captains?
Rs.35
Rs.40
Rs.25
Rs.30
What is the joining bonus for Ahmedabad b2c captains?
250
0
500
200
What is the platform charges for Ahmedabad Lite captains?
20%
18%
10%
17%
The captain is from Gurgaon and he wants to work with Rapido (auto taxi), but he has Rc which starts with DL. Which shift will be assigned to his profile?
GGN_Auto_CM
NCR_AUTO_CM
Delhi_Auto_CM
GNT_AUTO_CM
If captain says he does not have a bike but has other documents and cannot arrange a bike as well, what should be informed on the call? (Delhi)
Inform we are providing EV bikes on rent as well, if you are interested please visit our city office & tag the call as interested in ev.
Inform we are providing EV bikes on rent as well, you will get a call from our end please wait in 24 hours & tag the call as interested in ev.
Inform that as it is mandate to have a bike, we can not activate the account. Please upload your docs in future to get the account activated.
Please check if you can arrange bike through rental process & upload the docs to activate your account.
What is the referral bonus for Hyderabad cabs?
500
2000
1000
1500
Yoongi spoke to Jimin, who registered as a captain in Bangalore, but he said that he installed the captain app by mistakenly as he wanted to be a customer. What should Yoongi say to Jimin?
Agree with Captain Jimin and Dispose as Not Interested >> Mistakenly installed the app & close the call.
Try to convince him. If not convinced, dispose of the call as mistakenly installed the app under Not Interested and close the call.
Try to explain the benefits of being captain to Jimin; if Jimin says no, then inform him to install the Rapido Customer app, send the SMS template available in Galaxy, and ask him to install the customer app.
Which shift should be assigned for the Chennai and Hyderabad female captains?
Hyd_Women & CHENNAI_BIKE PINK
WPMH & Chn_Women15
Flexi_CM & Chennai_Women_Caps
Hyd_Women & Chennai_Women_Caps
Chandu is a captain from Hyderabad, and he has a 2023 model with a white board. Can we accept and activate the profile?
No, White board is not Eligible
Yes, we can accept & activate the profile.
What is the Auto Pool or Auto Share Service? And in which city is this service available?
This is a new special feature live in Bangalore and Hyderabad that will help captains increase their earnings during peak hours. Here, they will get two orders at a time. When two different customers book rides towards the same drop location, the captain will get an auto-share ride.
This is the Micro Corridor Service renamed Auto Share Nothing Special, Live in Hyderabad Only.
This is the Micro Corridor Service renamed Auto Share Nothing Special, Live in Bangalore Only.
Namjoon spoke to Jungkook, who is a captain from Bangalore, and he doesn't have Auto or Bike, but he has DL with LMV and MCWG validity. What should Namjoon say?
Pitch about the rental and sublease programs and guide the captain to visit the city office for more details, Dispose under Interested >> Interested in Rental Auto or Bike.
If Captain is not interested in the rental for Auto pitch for Bike rental (EV), Dispose as Interested In EV, If Still Not Interested Dispose as Not Interested >> Not Interested in Rental
Emphasize the captain, pitch for friends or relative vehicles, and Dispose the call under Callback future Prospect >> Will buy a new bike
Pitch for friends or relative vehicles, If captain says No such options, then agree and clearly state that his profile can't be activated as he doesn't have vehicle and Dispose the call under Not Eligible >> No Auto/Bike/Car
