The primary objective of Not-for-profit organizations is to reduce costs of their operations and thus minimize the burden on taxpayers.

The primary objective of profit organizations is to maximize the output of goods or service.

Charities would usually be classified as a type of non-governmental organisation (NGO)

The interests of customers and shareholders can often appear to conflict – for example in the quality of goods and services.

A company is using a communication strategy aimed at explaining the rationale behind its actions to its stakeholders. Using Mendelow’s matrix, these stakeholders would be categorised as ‘minimal effort’.

Which of the following is NOT a key feature of an organisation?

Which of the following organisations is normally found in the public sector?

The public sector is normally concerned with:

A Co is a company which specialises in forestry. It has recently purchased B Co, which runs a chain of recreational resorts. A has allowed B to build several new resorts on land which is owned by A, but which it is no longer able to use. The resorts have proven highly profitable and popular. Which of the following best explains the reason for the improved performance of the combined entity?

“An organisation that is owned and democratically controlled by its members’? To which type of organisation does this definition relate?

. Employees are ---- stakeholders, while finance providers are --- stakeholders. Which two words fill the gaps in the above sentence?

Stakeholders can be classified in several different ways, including:

(i) Primary

(ii) (ii) External

(iii) Connected

(iv) (iv) Secondary

Which TWO categories would pressure groups usually be included within?

According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have low levels of power and low levels of interest?

According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have high levels of power and low levels of interest?

According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have high levels of power and high levels of interest?

According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have low levels of power and high levels of interest?

Which of the following words completes this sentence appropriately?

An organisation is a social arrangement which pursues collective………, which controls its own performance and has a boundary separating it from its environment. Choose the properly word:

What is the term given to the idea that the combined output of a number of individuals working together will exceed that of the same individuals working separately?

ADB is a business which is owned by its workers. The workers share the profits and they each have a vote on how the business is run. Which of the following should be used to describe ADB?

Which of the following statements regarding limited companies is correct?

. The following are stakeholders of a business organisation:

1. Manager

2. Customer

3. Executive Director

4. Supplier

Which of the above are CONNECTED stakeholders?

Tall organisations typically have narrow spans of control.

A flat organisation typically has narrow spans of control.

Constructive dismissal occurs when an organisation no longer needs an employee and therefore terminates their contract.

Wrongful dismissal occurs when an organisation terminates the employment contract with its employee without complying required dismissal procedure.

A political system can be defined as ‘a complete set of institutions, political organisations and interest groups, the relationship between those institutions and the political rules and norms that govern their functions.’

Offshoring refers to the transfer of existing staff members to other countries with lower wage.

When considering Porter’s value chain analysis, outbound logistics is:

Delayering refers to eliminating several levels of unnecessary management to reduce Y’s costs, leading to lower prices for customers.

Downsizing refers to keeping the current management structure, but reducing the number of staff could lead to demotivation among the remaining workers.

Data Protection legislation, such as The Data Protection Act in the UK, typically focuses on:

Which of the following would a transport company monitor under the Political heading as part of a PESTLE analysis?

Under typical employment protection legislation, which of the following would be classified as an ‘unfair’ reason for the dismissal of an employee?

Which of the following is NOT a typical requirement of consumer rights legislation?

All contracts must be signed by all relevant parties in order to be binding.

What is an acronym used to describe the key elements of an organisation's external environment?

AZ Co is performing a SWOT analysis and notes that it has a large cash balance. Which of the SWOT headings would this be most likely to fall under?

Which word correctly completes the sentence? …………… is an analysis of statistics on birth and death rates, age structures of people and ethnic groups within a community.

A recent trend in organisation and management is the rise in ‘virtual organisation’ and 'virtual teamworking'. To which of the following environmental (PESTLE) factors is this most directly attributed?

In the context of 'best practice' employment protection law, in which of the following circumstances is dismissal of an employee automatically considered unfair?

Porter's five forces model identifies factors which determine the nature and strength of competition in an industry. Which of the following is NOT one of the five forces identified in Porter's model?

For what function in an organisation would demographic information about social class be most relevant?

Which of the following is a support activity in Porter's value chain model?

Which of the following is a primary activity in Porter's value chain model?

In relation to organisational structures which of the following is the correct definition of the phrase ‘span of control’?

Porter’s five forces model identifies external factors that determine the potential profitability and therefore attractiveness of a particular industry. Which of the following is one of these forces?

. In an economic environment of high price inflation, those who owe money will gain and those who are owed money will lose. Is this statement true or false?

‘Equilibrium’ is the selling price above which the number of units demanded by the market starts to decline.

Rapid economic growth may lead to increased demand for imports. Is this statement TRUE or FALSE?

An increasingly high rate of unemployment of country A may lead to a decrease in government spending on social security

Which of the following is a typical macroeconomic policy objective of governments?

Frictional unemployment is caused by changes in the skills required by the economy.

Which of the following is NOT an element of fiscal policy?

Which of the following is the name given to unemployment which is the result of aggregate demand in the economy being too small to create employment opportunities for all those willing, and able, to work?

Increases in unemployment, reduced demand, falling household incomes and low business confidence and investment are associated most strongly with which of the following?

Which word correctly completes this statement? “………. taxes are collected by the Revenue authority from a business, which attempts to pass on the tax to consumers in the price of goods.” Choose a correct work.

If a government has a macro-economic policy objective of expanding the overall level of economic activity, which of the following would NOT be consistent with such an objective?

Which of the following does government economic monetary policy relate to?

Which of the following does government economic monetary policy relate to?

Which of the following is an example of cyclical unemployment?

The disadvantages of economic growth include which one of the following:

A shift in the demand curve for a product is caused by changes in the conditions of demand, rather than a change in the price of the product. Is this statement TRUE or FALSE?

A good for which demand decreases with increase in income of consumers is called

Goods which are consumed together are called

The law of demand states that an increase in the price of a good decreases the demand for that good.

If apples and oranges are substitutes, an increase in the price of apples will decrease the demand for oranges.

If golf clubs and golf balls are complements, an increase in the price of gold clubs will decrease the demand for golf balls.

If consumers expect the price of shoes to rise, there will be an increase in the demand for shoes today.

An increase in the price of steel will shift the supply of automobiles to the right

When the price of a good is below the equilibrium price, it causes a surplus.

If there is a shortage of a good, then the price of the good tends to fall.

Which of the following shifts the demand for watches to the right?

If the cost of milk rises, and milk is a major ingredient in yoghurt, then the:

If an increase in the price of blue jeans leads to an increase in the demand for tennis shoes, then blue jeans and tennis shoes are

Products A and B are substitutes. A 5% change in the price of A has resulted in a 4% change in the demand for B. What is the cross elasticity of demand (XED) between A and B?

G Co increases the selling price of its only product, the GF1000 by 5%. This causes a reduction in the number of units it sells by 8%. Is the GF1000’s price elasticity of demand likely to be:

H Co manufactures and sells a motor vehicle, the GHF300. Which of the following would cause an expansion in demand for this product in country M?

Which of the following is NOT a characteristic of a perfect market?

Which of the following is a feature of monopolistic competition?

Which of the following is NOT a factor that affects price elasticity of demand?

L makes a variety of different products, including windows. Which TWO of the following would cause a decrease in the level of supply of L’s windows?

E Co manufactures a single product. Which of the following would indicate that the product will have a low price elasticity of demand?

Which one of the following would normally cause a rightward shift in the demand curve for a product?

Demand for goods and services are influenced by which of the following:

A price ceiling set above the equilibrium market price will result in:

What is an inferior good?

The condition in which market supply matches market demand is called

Zero (0) price elasticity of demand means

Which of the following is NOT related to Microeconomics?

If an increase in consumer incomes leads to a decrease in the demand for camping equipment, then camping equipment is

Cultures develop over time or can change instantly as a result of a single major event, for example the death of a company founder. Is this statement true or false?

Schein said that leadership and culture were totally divorced from one another. Is this statement true or false?

How diverse is the company either in terms of product range, geographical spread or cultural make-up of its stakeholders is a factor that shape the culture of the organization.

Which of the following can be considered as influences on organisational culture?

A project team is more likely to be a role culture

Culture was expressed by Handy as being “the way we do things around here”. Is this statement true or false?

Culture was expressed by Handy as ‘the sum of the belief, knowledge, attitudes, norms and customs that prevail in an organisation’. Is this statement true or false?

The tales of company creation, such as difficulties the founder had to face and how he/she managed to overcome them successfully often form a part of organisational culture.

Is this statement true or false?

“The first leaders of the organisation tend to define its later culture.” Which major writer on culture came to this conclusion?

John begins a new job at a company. He discovers that, unlike his previous job, all staff members dress casually. According to Schein, which level of culture is John observing?

According to Hofstede, the extent to which security, order and control are preferred to ambiguity and change is called:

ABC is a small enterprise led by Ms. X who started the business 2 years ago. X is central to all the key decisions made in the firm. Her knowledge and business awareness is critical to the firm's success. Which of Handy's cultural types is present in ABC?

To whom of the 4 Greek Gods was Handy referring when the culture of an organisation is likely to be focused on individual, that is, the person takes the central point of the organisation

A culture where there is one central source of power and few procedures or rules would be classified by Handy as what sort of culture?

Which of the following factors could influence the culture of an organisation?

1. Past successes and failures experienced by the organisation

2. Senior management

3. The person who founded the organisation

4. The technology used by the organisation

5. The industry the organisation is in

A large management consultancy has implemented a matrix structure. Many of the consultants work in temporary project teams. Which of Handy's cultural types would you expect to see in this organisation?

Research has indicated that workers in country X display characteristics such as toughness and the desire for material wealth and possessions, while workers in country Y value personal relationship, belonging and the quality of life. According to Hofstede’s theory, these distinctions relate to which of the following:

Hofstede looked for national differences in an attempt to find aspects of culture that might influence business behaviour. Which of the following is one of Hofstede's key dimensions of national differences?

Which of the following is NOT true about Schein cultural theory?

Schein divided organizational culture into 3 levels. They are:

Which of the following statements is false?

According to Schein, there is a strong link between culture and _____________. Which word best fills the blank?

Hofstede developed an influential model of the dimensions on which national cultures differ. In the Hofstede's model, a national culture which supports single status pay arrangements, informal styles of dress in the workplace and self-managed team working would be classified as:

In a higher education teaching organisation an academic faculty is organised into courses and departments, where teaching staff report both to course programme managers and to subject specialists, depending on which course they teach and upon their particular subject specialism. According to Charles Handy's four cultural stereotypes, which of the following describes the above of organisational structure?

In a very large company managing the total level of working capital would probably be the responsibility of the:

“Financial accountants usually produce information for the organisation’s external stakeholders.” Is this statement TRUE or FALSE?

There is no legal requirement for companies to have a management accounting function. Is this statement TRUE or FALSE?

Gabriella is considering creating a financial accounting department within her business but is unsure of what such a department would actually do. Which of the following would usually be prepared by a financial accounting department?

Working capital is calculated as:

Which of the following statements regarding management accounting reports is correct?

Which of the following is NOT one of the purposes of budgets?

. Daniel is trying to find certain key figures from the financial statements of HGF Co. He is unsure about whether to look at the Statement of Financial Position (SOFP) or the Statement of profit or loss (SOPL) for each one. Which section of the financial statements will the following information be found?

Joseph has just started his first job in an accountancy department. A qualified senior member of staff explains to him what the main aim of accounting is. Which of the following options is the correct aim of accounting?

Which of the following statements about accounting information is incorrect?

Which of the following does company law require a statement of financial position to give?

All the following statements except one describe the relationship between data and information. Which one is the exception?

The key purpose of internal auditing is to:

Internal check is defined as:

Internal auditors have an unavoidable …………… problem, as they report to those people whose activities they are reporting on. Which word correctly completes this sentence?

It is considered to be best practice for the internal auditors of a large company to report directly to:

Marc is preparing a receivables ledger reconciliation to check for any errors or frauds that may have occurred the month. What type of control is this an example of?

External auditors have no interest in the internal controls of the organisation they are auditing. Is this statement TRUE or FALSE?

An organisation is owned and run by central government agencies. The organisation is best described as which of the following statements?

Which of the following organisations would rely most heavily on value for money indicators and efficiency rather than information on performance and profitability?

According to Mendelow’s matrix, stakeholders in segment C (low interest, high power) should be kept informed. Is this true or false?

A private sector organisation is one owned or run by: