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Revenue Management - Value in Revenue Management

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the key to creating good value?

a)

Estimating the value of different benefits to customers

b)

Increasing the price of the product

c)

Reducing the cost of production

d)

Promoting the product through advertising

2.

What is the role of value in pricing?

a)

To determine the overall satisfaction of customers

b)

To justify the prices in terms of customer economics

c)

To set the price level for maximum profit

d)

To create good values that customers will pay for

3.

What is the term used by economists to refer to the overall satisfaction that a customer receives from using a product or service?

a)

Use value

b)

Market value

c)

Perceived value

d)

Intrinsic value

4.

What is the formula for buyers spending their own money on themselves?

a)

Formula A

b)

Formula B

c)

Formula C

d)

Formula D

5.

What is the value index derived from?

a)

User Generated Content (UGC)

b)

Market research surveys

c)

Competitor analysis

d)

Financial statements

6.

What are the unique characteristics of services?

a)

Intangibility, inconsistency, inseparability, inventory

b)

Tangibility, consistency, separability, stock

c)

Quality, service, price, value

d)

Science, insight, intuition, complexity

7.

What does effective Revenue Management depend on?

a)

Science

b)

Insight

c)

Both science and insight

d)

Neither science nor insight

8.

What is the main purpose of the material in PJJ?

a)

For internal teaching in the class

b)

For public distribution

c)

For commercial use

d)

For personal entertainment

9.

What is the penalty for distributing the PJJ material to other parties?

a)

Strictly prohibited

b)

Monetary fine

c)

Verbal warning

d)

No penalty

10.

What is the purpose of an auction?

a)

To determine the highest bidder

b)

To sell items at a fixed price

c)

To encourage competition among buyers

d)

To maximize profit for the seller