WorksheetsElectronic Communication & Scheduling Unit Review
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
Which of the following is an example of a paid e-mail service?
a)
A. Yahoo mail
b)
B. Gmail
c)
C. Microsoft Outlook/Exchange
d)
D. Hotmail
2.
Which of the following is NOT one of the differences between free and paid e-mail services?
a)
A. Speed
b)
B. Storage size
c)
C. Personalization
d)
D. Size of the emails you can send
3.
Which of the following e-mail protocols is usually used in free e-mail accounts?
a)
A. IMAP
b)
B. POP3
c)
C. ICloud
d)
D. Exchange
4.
Which of the following should be avoided when writing an e-mail?
a)
A. Keeping the e-mail brief
b)
B. Including a courteous greeting and closing
c)
C. Typing in all caps
d)
D. Conducting a spell check to eliminate errors
5.
Which of the following is a system which allows users to communicate in real time using web interfaces?
a)
A. E-mail
b)
B. Web chat
c)
C. Text messaging
d)
D. Collaborative software
6.
Which of the following is correct about text messaging?
a)
A. It typically requires using a desktop computer
b)
B. It only allows alphanumeric text
c)
C. It is usually sent via cable network
d)
D. It involves composing and sending electronic messages
7.
Which of the following types of electronic communication systems is also called groupware?
a)
A. Collaborative software
b)
B. Social networking
c)
C. Web chat
d)
D. Text messaging
8.
Where is the New Appointment button located on the Home tab?
a)
A. In the New group
b)
B. In the Arrange group
c)
C. In the Share group
d)
D. In the Go To group
9.
Which of the following functions allows users to share their availability with others in order to facilitate scheduling amongst several individuals?
a)
A. Schedule sharing
b)
B. Availability sharing
c)
C. Conflict facilitator
d)
D. Appointment reminder
10.
Which of the following functions shows a list of appointments and attendees for the appointments?
a)
A. Appointment attachment
b)
B. Appointment reminder
c)
C. Appointment calendar
d)
D. Appointment facilitator
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