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WorksheetsCare Month Quiz
Total questions: 10
Worksheet time: 3mins
Which of the following is a feature of TOBi for Vodafone Ghana customers?
Online browsing history
Real-time language translation
Access to Vodafone's stock prices
Instant messaging with customer support
What should you do if you encounter a technical issue while using the MyVodafone app?
Ignore it, as it will resolve itself
Post about it on social media
Contact Vodafone Ghana's customer support for assistance
Write a letter to the CEO of Vodafone Ghana
Which of the following features is NOT available on the MyVodafone app?
Checking your data balance
Checking SIM Reg status
Checking call detail records
Checking PUK code
Which of the following features is available on the MyVodafone Web (Self-service portal)?
Live video with a retail shop manager
Checking call detail records
Delinking your SIM registration numbers
Checking your account password
Which of the following steps is NOT needed to register for the MyVodafone App?
Downloading the app from the Google Play Store or Apple App Store
Entering your phone number
Creating a password
Linking your bank account to the app
TOBi is Vodafone Ghana's chatbot that can answer your questions and help you with various tasks. Which of the following is something TOBi cannot do?
Pay your bill
Tell you about our promos
Give you a link to watch Vodafone Ghana’s YouTube videos on self service
Give you more information on the CTO
To access TOBi, you can:
Open the MyVodafone App and tap on the TOBi icon
Visit the Vodafone Ghana website and click on the TOBi chat icon
Send a WhatsApp message to 0501000300
All answers are correct
Which of the following features is available on all three platforms (MyVodafone App, TOBi and the self-service portal)?
Top up for yourself
Checking your data balance
Paying your bill
Transferring money to other Vodafone customers
What are the different ways to pay my Vodafone bill online?
Using MVA
Using MVW
Only 1 is correct
Both are correct
When requesting for Call Detail Records on MyVodafone Web, I need to upload an image of my Ghana card.
True
False
