1. Grouping people into various departments of a firm is known as __________.

A desired future outcome that a firm hopes to achieve is called a ________.

Park Seo Joon’s developed a fat fryer that decreases the amount of oil used in cooking, and reduced the amount of time to cook fries. This is an example of increased __________.

Groups of people who work together to achieve a set of goals are called a(n):

Managers who are monitoring the performance of their subordinates are performing the __________ function of management.

An organization’s __________ managers need to have more conceptual skills than other managers.

The __________the manager's position in the organization's hierarchy, the less time this manager will spend leading and controlling subordinates

The measure of how well or how productively an organization uses its resources to achieve a goal is known as:

The Jeremiah Fisher company began replacing automobiles in its fleet with hybrid cars. The hybrid cars were chosen because they use less fuel. This is an example of an attempt to improve the organization's:

Exceeding customer expectations is one of the goals of Nam Soon Company. In an attempt to achieve this goal, the company decided to keep its customer service department open until 8:00 pm to better serve its customers. This was an attempt to improve the organization's:

A manager who makes a low quality product that wastes raw material is said to be

Managers who choose the right organizational goals to pursue and have the skills to utilize resources efficiently are said to be:

The people within an organization who are responsible for supervising the organization's use of its resources are known as:

All of the following are essential managerial functions EXCEPT:

In what order do managers typically perform the managerial functions?

The process that managers use to select "appropriate" goals for the organization is called:

The process that managers use to design a structure of working relationships that allows managers to work together to achieve organizational goals is called:

As the organization continues to grow, Park Hyungshik, CEO of airlines, found it beneficial to illustrate the reporting relationships that occurs within the organization with an organizational chart, this is an example of:

A manager is outlining future organizational goals to employees at company meetings; opening a new corporate headquarters building; stating the organization's ethical guidelines and the principles of behavior employees are to follow in their dealings with customers and suppliers. He is acting as a:

The CEO of Blackpink is taking responsibility for correcting an environmental problem that has been created by his company. This manager is acting in the _______ role.

Lisa, owner/manager of a local retail store, holds a grand opening. When Jordan cuts the ribbon at the opening ceremony at the company's new location, he is performing the _______ role for the organization.

A manager sends a memo to subordinates outlining a new company policy. In which role is this manager primarily acting?

The CEO of Blackpink goes on the Today Show to explain what the company is doing to fix the environmental problems caused by an oil leak on one of their facilities. This CEO is acting in which type of role?

Supervisors are also referred to as:

Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.

Organizations are effective when managers minimize the amount of input resources.

By reducing the amount of resources an organization uses to produce goods and services, they can decrease their efficiency.

Organizational performance is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals.  

Understanding management is an important path toward obtaining a job that pays well and provides an interesting and satisfying career.

The essential tasks of management include planning, organizing, managing, and controlling.

Planning is the process that mangers use to select the goals for the organization.

During the leading process, managers lay out the lines of authority and responsibility between different individuals and groups.

First-line managers are found in every department of an organization and are responsible for daily supervision of the non-managerial employees who perform the specific activities necessary to produce goods and services.

First-line managers typically report to middle managers.

Top-level managers are responsible for the performance of all departments.

The importance of planning, organizing, leading, and controlling will change depending on the level of management that a manager occupies.

The amount of time that managers spend planning and organizing resources increases with the higher the level of the manager within the organization.

Human skills can only be learned through education and training.

To increase efficiency and effectiveness, many organizations have empowered their employees and began using self-managed teams.