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FBS 9 GROUP QUIZ

Total questions: 13

Worksheet time: 7mins

Name
Class
Date
1.

2 forms of restaurant set-up:

a)

Formal

b)

Semi-formal

c)

Informal

d)

Unformal

2.

Customers are situated away from a normal dining area, typically in a hotel room.

a)

Table Service

b)

Counter Service

c)

Room Service

3.

What are some of the roles of a Restaurant Manager?

a)

taking orders, parking cars, taking calls.

b)

Supervising, training, and evaluating the subordinates

c)

Preparing food, cooking and checking the kitchen business

d)

He does not do anything because is the manager.

4.

F&B Staff Attitudes and Competencies

a)

funny, good at soccer, optimist

b)

musical skills, good looking, long hair

c)

Attentiveness, Effective Communication , Knowledge

d)

none of the above

5.

The F&B Services staff needs to conduct themselves with very positive, energetic, and friendly gestures.

a)

TRUE

b)

FALSE

6.

In welcoming guest, you should address the male guest first.

a)

True

b)

False

7.

Arrange the procedures for seating guests in correct order:

1. Serve water, the starters or present the menu

2. Escort and lead the guest towards the table

3. Waitstaff’s self-introduction

4. Seat the guest

a)

2-3-4-1

b)

4-3-2-1

c)

1-2-3-4

d)

2-4-3-1

8.

Refers the way to set the table with table appointments for serving and eating.

a)

Table setting

b)

Cover

c)

Table Service

9.

What you need to do in order to be efficient in table Service?

a)

Be on time

b)

Open the establishment early

c)

use whatever utensils left in the service station

10.

Soup is considered a __________.

a)

food

b)

beverage

11.

What is the most common food service system where the ingredients and food/dish is produced onsite?

a)

Centralized

b)

Conventional

c)

Ready-Prepared

d)

Assembly -serve

12.

Those are jobs positions in a restaurant

a)

Carpenter, assistant, supervisor

b)

receptionist, musician, security guard

c)

Manager, waiter, chef

d)

none of the above

13.

The following information are found in the reservation form EXCEPT:

a)

Name

b)

Mobile

c)

Address

d)

 Arrival Date/Time