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livingLEGENDARY Quiz

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

How many livingLEGENDARY standards are there?

a)

4

b)

12

c)

6

d)

10

2.

What livingLEGENDARY standard is 'We take responsibility and find solutions'?

a)

4

b)

5

c)

3

d)

1

3.

How many items did you get in your LivingLegendary box? (Not including the box and crinkle paper!)

a)

6

b)

7

c)

8

d)

5

4.

What color is livingLEGENDARY standard 'We value the experience we create'?

a)

Dark blue

b)

Light purple

c)

Dark green

d)

Light green

5.

What is livingLEGENDARY standard #1?

a)

We are awesome at finances.

b)

We are financial partners.

c)

We are financial service professionals.

d)

We are top of the line professionals.

6.

"We are attentive, respectful, and (a)   "

7.

What livingLEGENDARY standard involves creating moments that exceed expectations?

a)

1

b)

3

c)

6

d)

5

8.

How many livingLEGENDARY rallies were held across the entire company?

a)

64

b)

70

c)

80

d)

100

9.

What livingLegendary standard is "We are LEGENDARY!"?

a)

5

b)

6

c)

1

d)

4

10.

What color is livingLEGENDARY standard "We take personal pride in our bank, our customers, and our communities"?

a)

Dark purple

b)

Orange

c)

Light purple

d)

Light blue

11.

Which livingLEGENDARY standard includes escorting customers?

a)

5

b)

2

c)

3

d)

1

12.

What is livingLEGENDARY standard #2?

a)

We are accessible, responsible, and positive.

b)

We are LEGENDARY!

c)

We are attentive, respectful, and positive.

d)

We are financial service professionals.

13.

Which livingLEGENDARY standard involves working together across markets, departments, and functions?

a)

2

b)

1

c)

3

d)

6

14.

What % of employees attended a livingLEGENDARY rally?

a)

78%

b)

92%

c)

85%

d)

80%

15.

What livingLEGENDARY standard includes owning the situation and engaging?

a)

5

b)

3

c)

2

d)

6

16.

How many livingLEGENDARY rallies did Boone County have?

a)

9

b)

14

c)

16

d)

11

17.

What livingLEGENDARY standard includes exhibiting professionalism at all times?

a)

1

b)

3

c)

4

d)

6

18.

In your livingLEGENDARY rally, you heard Dan Westhues talk about the four ways banks can compete:

price, ______, accessibility, and customer service.

a)

employees

b)

product

c)

location

d)

leadership

19.

What is the name of the program where you can praise another employee for Legendary Service?

a)

KUDOS

b)

Shout out

c)

Microsoft Teams

d)

Brag board

20.

What livingLEGENDARY standard includes smiling, making eye contact, and standing up to introduced yourself?

a)

4

b)

2

c)

1

d)

5