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BUS 101 Quiz

Total questions: 105

Worksheet time: 1hrs 21mins

Name
Class
Date
1.
  1. Which type of environment involves trends and forces such as changing population​ trends?

a)

Technological Environment

b)

Market Environment

c)

Legal Environment

d)

Economic Environment

e)

Social Environment

2.

What are the 3 Three main strategies one can use to start a business?

a)
Start from scratch, Buy an existing business, Franchise a failing business
b)
Start from scratch, Invest in stocks, Buy an existing business
c)

Create a new independent business, Buy an existing business, Franchise a successful business

d)
Start from scratch, Get a loan, Buy an existing business
3.
  1. Which group finances projects that have high growth prospects and need big amounts of​ capital?

a)
Angel investors
b)
Venture capitalists
c)
Commercial banks
d)
Private equity firms
4.
  1.  All the managerial roles that leaders must play can be grouped into three main categories, what are they?

a)
leadership roles, management roles, and supervisory roles
b)
planning roles, coordinating roles, and controlling roles
c)
communication roles, organizational roles, and strategic roles
d)
interpersonal roles, informational roles, and decisional roles
5.
  1. Which of the following establishes the structure for the​ organization? (managerial role)

a)

Top managers

b)

Strategic plan

c)

Mission statement

d)

Middle managers

e)

Action plan

6.

  1. A​ (a)   is a succinct expression of the philosophies that influence a​ corporation's decisions and actions.

7.
  1. What does SWOT stand for?

a)
Strengths, Weaknesses, Opportunities, and Triumphs
b)
Success, Weaknesses, Opportunities, and Threats
c)
Strengths, Weaknesses, Opportunities, and Threats
d)
Strengths, Weaknesses, Opportunities, and Threats
8.
  1. What does SMART stand for?

a)
Specific, Measurable, Achievable, Realistic, and Time-bound
b)
Simple, Measurable, Attainable, Relevant, and Timely
c)
Specific, Measurable, Attainable, Relevant, and Time-bound
9.
  1. Which of the following is defined as the value of performing at a high level and behaving with determination and​ pride?

a)

Proficiency

b)

Protocol

c)

Professionalism

d)

Incompetence

e)

Etiquette

10.

What is the term for a profit-seeking organization that provides
goods and services designed to satisfy the customers’
needs?

a)

revenue

b)

business

c)

business model

d)

profit

11.

What is a business model?

a)

a document that outlines the company's goals and objectives.

b)

a clearly stated outline of how the business intends to
generate revenue

c)

a marketing strategy used to attract customers.

d)

a financial plan that outlines the company's revenue and expenses.

12.

What is profit?

a)

the amount of money left over after expenses
have been deducted

b)
The total revenue generated
c)
Loss incurred from revenue exceeding expenses
d)
The amount of money invested
13.

What are the three major types of business?

a)

Service business, Not for profit, Goods-producing businesses

b)
Retail business, Wholesale business, E-commerce business
c)
Hospitality business, Tourism business, Entertainment business
d)
Transportation business, Construction business, Agriculture business
14.

Match the following

a)

Organizations that provide goods and services without having a profit motive

1.

Not for profit

b)

Companies that create value by making “things,” most of
which are tangible

2.

Goods-producing Business

c)


Companies that create value by performing activities that deliver some
benefit to customers

3.

Service Business

15.

What is competitive advantage?

a)
The amount of revenue a company generates in a given year.
b)

Some aspects of a product or company that make it more appealing to
its target customers

c)
A company's ability to maintain average performance in the market.
d)
The number of employees a company has.
16.

Match the following: Five Business Environments

a)

Target customers, buying influences, and competitor

1.

Market Environment

b)

Conditions and forces that affect the cost and availability of goods,
services and labor

2.

Economic Environment

c)

Forces from the practical application of science to innovations,
products and processes

3.

Technological Environment

d)

Laws and regulations that restrain, support, and protect
business at local, state, national and international level

4.

Legal and Regulatory Environment

e)

Population trends, social values and behaviors, relationship of society
and business

5.

Social Environment

17.

Major functional areas of business: area responsible for conceiving and designing new problems

a)
Finance
b)
Research and Development (R&D)
c)
Human Resources
d)
Marketing
18.

Major functional areas of business: systems that promote communication and information usage through the company, or that allow companies to offer new services to their customers

a)

Business Services

b)

Manufacturing, production or operations

c)

Information technology

d)

Human Resources

19.

Major functional areas of business: area where the company makes whatever it makes (for good-producing businesses) or does whatever it does (for service business) and does purchasing, logistics, and facilities management

a)

Business Services

b)

Manufacturing, production or operations

c)

Information technology

d)

Human Resources

20.
  1. Which function identifies prospects in the​ marketplace, works with research and development to create​ products, develops promotion​ strategies, and establishes​ prices?

a)
sales
b)
finance
c)
human resources
d)
marketing
21.
  1. Which function develops relationships with potential customers and persuades them to buy specific goods and​ services?

a)
marketing function
b)
customer service function
c)
sales function
d)
production function
22.
  1. What is a development so fundamentally different and far reaching that it can create new​ professions, companies, or even entire industries while damaging or destroying​ others?

a)
radical innovation
b)
transformative innovation
c)
revolutionary innovation
d)
disruptive innovation
23.
  1. How does a consumer mindset differ from a business mindset?

a)
A consumer mindset focuses on collaboration and teamwork, while a business mindset focuses on competition and individual success.
b)
A consumer mindset focuses on long-term goals, while a business mindset focuses on short-term goals.
c)
A consumer mindset focuses on personal needs and wants, while a business mindset focuses on profit and growth.
d)
A consumer mindset focuses on profit and growth, while a business mindset focuses on personal needs and wants.
24.

List out any/all aspects of professionalism.

a)

be flexible, be creative, be informal, be a non-participator, be calm, be quiet

b)

be rude, be lazy, be dishonest, be incompetent, be unprofessional, be arrogant

c)

be dependable, be a team player, be respectful, be clear, be ethical, be the best

d)

be disorganized, be disrespectful, be untrustworthy, be unethical, be unreliable, be annoying

25.

Match the following

a)

Any company that uses digital systems as one of the foundations of its value-creation processes, regardless of what industry it is in or what product it makes

1.

Digital Enterprise

b)

Development so fundamentally different and far reaching that it can create new professions, companies, or even entire industries while damaging or destroying others

2.

Disruptive Innovation

c)

Process of reimagining a company's business model and operations to become a digital enterprise

3.

Digital transformation

26.

What is the economy?

a)
The economy is the process of buying and selling goods and services.
b)
The economy is the study of how individuals and businesses make choices about how to allocate resources.
c)

The economy is the sum total of all the economic activity within a given region

d)
The economy is the government's control over the production and distribution of goods and services.
27.

What is economics?

a)
Economics is the study of how individuals, businesses, governments, and societies make choices about the allocation of abundant resources to satisfy their unlimited needs.
b)
Economics is the study of how individuals, businesses, governments, and societies make choices about the allocation of abundant resources to satisfy their limited wants.
c)
Economics is the study of how individuals, businesses, governments, and societies make choices about the allocation of scarce resources to satisfy their limited wants.
d)

Economics is the study of how a society uses its scarce resources to produce and distribute goods and services

28.

What is microeconomics?

a)

the study of how consumers, businesses, and industries collectively determine the quantity of goods and services demanded and supplied at different prices

b)

the study of the "big picture" issues in an economy, including competitive behavior among firms, the effect of government policies, and overall resource allocation issues

29.

What is macroeconomics?

a)

the study of how consumers, businesses, and industries collectively determine the quantity of goods and services demanded and supplied at different prices

b)

the study of the "big picture" issues in an economy, including competitive behavior among firms, the effect of government policies, and overall resource allocation issues

30.

Match the following: The Five Major Factors of Production

a)

land, forests, minerals, water, and other tangible assets usable in their natural state

1.

Natural resources

b)

all the people who work in an organization or on its behalf

2.

Human Resources

c)

the funds that finance the operations of a business as well as the physical, human-made elements used to produce goods and services

3.

Capital

d)

the combination of innovation, initiative, and the willingness to take the risks required to create and operate a new business

4.

Entrepreneurship

e)

expertise gained through experience or association

5.

Knowledge

31.

What is scarcity?

a)

A condition of any productive resource that has finite supply

b)
Equal distribution of resources
c)
Abundance of resources
d)
Unlimited availability of resources
32.

What is opportunity cost?

a)
The benefit gained from choosing one alternative over another
b)
The financial cost of an opportunity
c)

The value of the most appealing alternative not chosen

33.

What are economic indicators?

a)

Statistics that measure the performance of the economy

b)
Weather forecasts
c)
Political campaign slogans
d)
Financial statements of individual companies
34.

Two Major Types of Economic indicators: suggest changes that may happen to the economy in the future and are therefore valuable for planning

a)

leading indicators

b)

lagging indicators

35.

Two Major Types of Economic indicators: provide confirmation that something has occurred in the past

a)

leading indicators

b)

lagging indicators

36.

Price Index: A monthly statistic that measures changes in the prices of a representative collection of consumer goods and services

a)
Consumer Price Index
b)

Producer Price Index

37.

Price Index: A statistical measure of price trends at the producer and wholesaler levels

a)
Consumer Price Index
b)

Producer Price Index

38.

Monetary vs. Fiscal Policy: involves adjusting the nation's money supply- the amount of spendable money in the economy at any given time- by increasing or decreasing interest rates

a)
Fiscal policy
b)
Monetary policy
39.

Monetary vs. Fiscal Policy: involves changes in the government's revenues and expenditures to stimulate a slow economy or dampen a growing economy that is in danger or overheating and causing inflation

a)
Fiscal policy
b)
Monetary policy
40.

Supply & Demand: a graph of the quantities of a product that buyers will purchase at various prices

a)

Demand curve

b)

Demand

c)

Supply Curve

d)

Supply

41.

Supply & Demand: buyer's willingness and ability to purchase products at various price points

a)

Demand curve

b)

Demand

c)

Supply Curve

d)

Supply

42.

Supply & Demand: a specific quantity of a product that the seller is able and willing to provide at various prices

a)

Demand curve

b)

Demand

c)

Supply Curve

d)

Supply

43.

Supply & Demand: a graph of the quantities of a product that sellers will offer for sale, regardless of demand, at various prices

a)

Demand curve

b)

Demand

c)

Supply Curve

d)

Supply

44.

Match the following: Competition in a free market system

a)

rivalry among businesses for the same customers

1.

Competition

b)

a situation in which so many buyers and sellers exist that bio single buyer or seller can individually influence market prices

2.

Pure Competition

c)

a situation in which one company dominates a market to the degree that it can control prices

3.

Monopoly

d)

a situation in which many sellers differentiate their products from those pf competitors in at least some small way

4.

Monopolistic competition

e)

a market situation in which a very small number of suppliers, sometimes only two, provide a particular good or service

5.

Oligopoly

45.

What is a recession?

a)
A recession is a period of economic growth.
b)
A recession is a period of technological advancement.
c)

A recession is a period during which national income, employment, and production all fall.

d)
A recession is a period of political stability.
46.

What are business cycles?

a)
Variations in population growth
b)
Changes in weather patterns
c)

Fluctuations in economic activity

d)
Shifts in political power
47.

What is the unemployment rate?

a)
The unemployment rate is a measure of the number of employed people divided by the total labor force.
b)
The unemployment rate is a measure of the number of job vacancies divided by the total labor force.
c)
The unemployment rate is a measure of the number of retired people divided by the total labor force.
d)

The unemployment rate is the portion of the labor force (everyone over 16 who has or is looking for a job) currently without a job

48.

Inflation vs. Deflation: an economic condition in which prices rise steadily throughout the economy

a)
Inflation
b)
Deflation
49.

Inflation vs. Deflation: an economic condition in which prices fall steadily throughout the economy

a)
Inflation
b)
Deflation
50.

Match the following: Types of Unemployment

a)

The "natural" flow of workers into and out of jobs.

1.

Frictional Unemployment

b)

A mismatch b/w worker's skills and current employers needs.

2.

Structural Unemployment

c)

Caused by economic fluctuations

occurs when demand for goods and services drops & businesses reduce production

3.

Cyclical Unemployment

d)

Predictable increases and decreases in the need for workers in industries with seasonal fluctuations with customer demand

4.

Seasonal Unemployment

51.

Match the following: Banking

a)

Firms that offer a variety of services related to initial public stock offerings,
mergers and acquisitions, and other investment matters

1.

Investment Banks

b)

Financial institutions that accept deposits, offer various types of checking
and savings accounts, and provide loans

2.

Commercial Banks

c)


Banks that provide financial services to consumers

3.

Retail Banks

52.
  1. A condition in which a certain number of consumers and vendors exist to ensure that no sole consumer or vendor can independently impact market rates is known as​ _______.

a)

consumer price index

b)

gross domestic product

c)

monopoly

d)

pure completion

53.
  1. What term refers to innovations that could improve financial​ services?

a)
cryptocurrency
b)
blockchain
c)
biotechnology
d)
fintech
54.

What is the term for banks that provide services entirely through mobile and digital channels?

a)
virtual banks
b)
online banks
c)

neobanks

d)
e-banks
55.
  1. Which of the following explains why companies trade​ internationally?

a)

Keeping up with government regulations

b)

Shrinking markets around the globe

c)

Pursuing economies of scale

d)

Avoiding​ materials, goods, and services domestically

e)

Focusing on​ competitors' strengths

56.
  1. Which of the following allows a firm to use some or all of another​ company's intellectual property in exchange for a​ fee?

a)

Importing

b)

Licensing

c)

Strategic alliance

d)

Joint venture

e)

Exporting

57.

What is economic globalization?

a)
Limited interaction and integration of economies around the world.
b)
Decreasing interdependence and isolation of economies around the world.
c)
Stagnation and isolation of economies around the world.
d)

Increasing interdependence and integration of national economies around the world.

58.

What is economies of scale?

a)
Cost advantages achieved through producing on any scale
b)
Cost disadvantages achieved through producing on a larger scale
c)

Savings from buying parts and materials, manufacturing, or marketing in large quantities

d)
Cost advantages achieved through producing on a smaller scale
59.

What are the major reasons why nations trade?

a)

focusing on relative strengths

b)

expanding markets

c)

pursuing economies of scale

d)

acquiring materials, goods, and services

e)

keeping up with customers

60.

What is balance of trade?

a)
The balance of trade is the difference between a country's income and expenses.
b)
The balance of trade is the total value of a country's exports.
c)
The balance of trade is the amount of money a country owes to other countries.
d)
The balance of trade is the difference between a country's exports and imports.
61.

What is a trade deficit?

a)
A trade deficit is when a country exports more than it imports.
b)
A trade deficit is when a country has a balanced trade between imports and exports.
c)
A trade deficit is when a country imports more than it exports.
d)
A trade deficit is when a country does not engage in any trade activities.
62.

What is the balance of payments?

a)
The balance of payments is a record of all social transactions within a country.
b)

The balance of payments is the sum of all payments a country receives from other countries minus the sum of all payments it makes to other countries, over a specified period of time.

c)
The balance of payments is a record of all financial transactions within a country.
d)
The balance of payments is a record of all economic transactions within a country.
63.

Match the following: The Government Role in Int'l Trade

a)

Government policies aimed at shielding a country's industries from foreign competition

1.

Protectionism

b)

Limits placed on the quantity of imports a nation will allow for a specific product

2.

Import Quota

c)

A total ban on trade with a particular nation (a sanction) or of a particular product

3.

Embargo

d)

Charging less then. the actual cost or less than the home-country price for goods sold in other countries

4.

Dumping

e)

A form of financial assistance in which producers receive enough money from the gov't to allow them to lower their prices to compete in the global market

5.

Export Subsidies

64.

Match the following

a)

Permanant forum for negotiating, implementing, and monitoring international trade procedures, and for mediating trade disputes in the 150 member countries

1.

World Trade Organization

b)

Formed to monitor global financial developments, provide technological advice and training, provide short-term loans to countries that are unable to meet their financial obligations, and work to alleviate poverty in developing economies

2.

International Monetary Fund

c)

Group of five financial institutions whose primary goals are eradicating the most extreme levels of poverty around the world and raising the income of the poorest people in every country as a way to foster shared prosperity for everyone

3.

World Bank

65.

Match the following

a)

Aims to address concerns including automotive tariffs, labor laws, and market access for U.S. farm products

1.

United States-Mexico-Canada Agreement

b)

-Constitutes more than two dozen countries and a half billion people
◦ Now accounts for the world’s largest economy
◦ EU nations have eliminated hundreds of local regulations, variations in product standards,
and protectionist measures that once limited trade among member countries

2.

European Union

c)

an organization of 21 countries working to
liberalize trade in the Pacific Rim (the land areas that surround the Pacific Ocean).

3.

Asia-Pacific Economic Cooperation

66.

What are trading blocs?

a)
Trading blocs are groups of countries that form a social alliance to promote trade and economic cooperation among themselves.
b)

Trading blocs are regional organizations that promote trade among member
nations

c)
Trading blocs are groups of countries that form a cultural alliance to promote trade and economic cooperation among themselves.
d)
Trading blocs are groups of countries that form a military alliance to promote trade and economic cooperation among themselves.
67.

Match the following

a)


Assigning a wide range of generalized attributes, which are often
superficial or even false, to an individual based on his or her membership to a
particular culture or social group

1.

Stereotyping

b)

Judging all other groups according to the standards, behaviors, and
customs of one’s own group

2.

Ethnocentrism

c)

The practice of accepting multiple cultures on their own terms

3.

Cultural pluralism

68.

Match the following

a)

Buying and selling goods and services across national borders, without establishing a physical or legal business presence in other countries

1.

Importing or exporting

b)

Licensing intellectual property such as a design patent a company in another country, which then produces the product and sells it locally

2.

International licensing

c)

Selling the rights to use an entire business system, such a fast-food restaurant, including the brand name and internal processes

3.

International franchising

d)

Forming a long-term businesses partnership with a local company in an new market or creating a new company with a local partner

4.

Int'l strategic alliances joint venture

e)

Buying an established company or launching a new company in another country

5.

Foreign direct investment

69.

Match the following: Strategic Approaches in Intl Business

a)

Decentralized control, with individual divisions or subsidiaries in various countries free to pursue strategies that align with local markets

1.

Multidomestic

b)

Centralized control and single approach, applied as uniformly as possible around the world

2.

Global

c)

Pursues economies of scale through uniform globalized activities that are adapted as needed to local conditions

3.

Transnational

70.

What is corporate social responsibility?

a)
Corporate social responsibility is a company's commitment to exploit natural resources without any regard for the environment.
b)
Corporate social responsibility is a company's commitment to prioritize the interests of shareholders over the well-being of society.
c)

Corporate social responsibility is the notion that business has obligations to society beyond the pursuit of profits

d)
Corporate social responsibility is a company's commitment to maximize profits at any cost.
71.

Companies cannot hope to operate profitably without the many benefits provided by a
(a)   , functioning society

72.

Much of what we consider when assessing a society’s standard of living involves goods and
services created by (a)   companies

73.

  1. ​ (a)   occur(s) when an employee witnesses illegal or unethical actions within the company and chooses to reveal the evidence through formal means such as the media or the authorities.

74.

  1. If you believe that every​ company, in addition to making​ money, has responsibilities to​ society, you subscribe to the philosophy of​ (a)   .

75.
  1. A written statement of ethical values embraced by an organization is often known as​ what?

a)
ethics code
b)
principles of conduct
c)
code of ethics
d)
moral guidelines
76.
  1. What are the 4 main types of strategic CSR?

a)

Optimistic, Creative, Offensive, Cynical

b)
Minimalistic, Cynical, Defensive, Proactive
c)

Passive, Proactive, Maximalist, Skeptical

d)

Aggressive, Reactive, Minimalistic, Defensive

77.
  1. Which of the following forces companies to take customer demands and interests into account and has provoked several companies to develop consumer affairs divisions in order to handle customer​ grievances?

a)

Strategic corporate social responsibility

b)

Affirmative action

c)

Consumerism

d)

Philanthropy

e)

Insider trading

78.

Philosophy vs. Strategic CSR: social contributions that are directly aligned with a company’s overall
business strategy

a)

Philosophy

b)

Strategic CSR

79.

Philosophy vs. Strategic CSR: The donation of money, time, goods, or services to charitable, humanitarian,
or educational institutions

a)

Philosophy

b)

Strategic CSR

80.

What is a sole proprietorship?

a)
A sole proprietorship is a type of business entity where multiple individuals own and operate the business.
b)
A sole proprietorship is a type of business entity where the government owns and operates the business.
c)
A sole proprietorship is a type of business entity where the business is owned and operated by a corporation.
d)

A sole proprietorship is a business owned by one person (although it may have many
employees)

81.

  1. Susan operates and owns a small business from home in her own name.​ Susan's business is most likely a​ (a)   .

82.

  1. (a)   represents a legal​ body, separate from any​ individual, that can possess property and conduct​ business.

83.
  1. In​ a(n) ________, the purchaser tries to persuade enough shareholders to go against management and vote to sell.

a)

merger

b)

joint venture

c)

hostile takeover

d)

acquisition

e)

leveraged buyout

84.
  1. What is the term for the massive sets of facts and statistics that companies collect and analyze to find important trends and​ insights?

a)
data visualization
b)
big data
c)
data mining
d)
data analytics
85.
  1. What are the 4 main groups in the corporate governance chain?

a)
suppliers, customers, competitors, and regulators
b)

shareholders, board of directors, corporate officers, and employees

c)
investors, creditors, auditors, and government agencies
d)
executives, middle managers, front-line employees, and contractors
86.

Match the following

a)

a company that is owned by two or more people but is not a corporation

1.

Partnership

b)

all partners have joint authority to make decisions for the firm and joint
liability for the firm’s financial obligation

2.

General Partnership

c)

one or more persons act as general partners, run the business, and
have the same unlimited liability as sole proprietors The remaining owners are limited partners who do not
participate in running the business and who have limited liability—the maximum amount they are liable for is
whatever amount each invested in the business

3.

Limited Partnership

d)

each partner has unlimited liability only
for his or her own actions and at least some degree of limited liability for the partnership as a whole

4.

Limited Liability partnership

e)

business venture in the form of a publicly traded limited
partnership. It combines the tax benefits of a private partnership with the liquidity of a publicly
traded company

5.

Master limited partnership

87.

What is a corporation?

a)

A corporation is
a legal entity, distinct from any individual persons, that has the power to own property and conduct
business

b)
A corporation is a type of fruit.
c)
A corporation is a mythical creature.
d)
A corporation is a type of car.
88.

Match the following: Types of Corporations

a)


combines the capital-raising options and limited
liability of a corporation with the federal taxation advantages of a partnership

1.

S Corporation

b)

A structure that combines limited liability with the pass-
through taxation benefits of a partnership

2.

Limited Liability Corporation

c)

A profit-seeking corporation whose charter specifies a social or
environmental goal that the company must pursue in addition to profit

3.

Benefit Corporation

89.

(a)   : Describes all the policies, procedures, relationships, and systems
in place to oversee the successful and legal operation of the enterprise

90.

Match the following

a)

An action taken by two companies to combine and perform as a single entity

1.

Merger

b)

An action taken by one company to buy a controlling interest in the voting stock
of another company

2.

Acquisition

c)

Acquisition of another company against the wishes of management

3.

Hostile Takeover

d)

Acquisition of a company’s publicly traded stock, using funds that are primarily borrowed, usually with the intent of using some of the acquired assets to pay back the loans used to acquire the company

4.

Leveraged Buyout

91.

Small Business: A company that is independently owned and operated, is not dominant in its
field, and employs fewer than (a)   people

92.

  1. The​ optimistic, progressive aspiration to establish​ lucrative, sustainable business ventures is known as​ (a)   .

93.

  1. A(n) (a)   summarizes an anticipated company​ project, including the​ project's objectives and strategies for accomplishing those objectives.

94.
  1. What are the three main types of leadership?

a)
autocratic, democratic, and laissez-faire
b)
servant, situational, and transactional
c)
transactional, bureaucratic, and charismatic
d)
authoritarian, participative, and transformational
95.

the 6 steps in the planning function: 1. Define mission, vision, and values ,​ 2. ​ (a)   , 3. ​ (b)   , 4. ​ (c)   , 5. ​ (d)   , and 6. ​ (e)   .

Choose from the below words
Perform SWOT analysis
Develop forecasts
Analyze the competition
Establish goals and objectives
Develop an Action Plan
96.

Match the following: Essential Managerial skills

a)

Skills required to understand other people and to interact effectively with
them

1.

Interpersonal skills

b)

The ability and knowledge to perform the mechanics of a particular job

2.

Technical skills

c)

The ability to understand the relationship of parts to the whole

3.

Conceptual skills

d)

The ability to identify a decision situation, analyze the problem, weigh the alternatives, choose an alternative, implement it, and evaluate the results

4.

Decision-making skills

97.

What is cognitive automation?

a)

AI technology that aims to help professionals and managers with complex
questions that present

b)
The use of robotics to automate cognitive tasks.
c)
The use of natural language processing to automate cognitive tasks.
d)
The use of virtual reality to automate cognitive tasks.
98.

​ (a)   drives​ decision-making power downward to the lower sections of a company in order to influence increased receptiveness within the company.

99.
  1. Which of the following is defined as having a significant impact on decision making within a company by offering managers an outline for distributing tasks and​ decision-making power and coordinating a​ company's workload?

a)

Cohesiveness

b)

Chain of command

c)

Groupthink

d)

Span of management

e)

Organization structure

100.

In an​ organization, a task force is created to work on a specific activity with a specific end point. It is a format within the​ (a)   type of team.

101.

The​ (a)   stage of team development involves the resolution of issues and the dissolution of the team.

102.

​ (a)   can assist teams with​ scheduling, data​ collection, document​ distribution, routine​ communication, and other tasks to give teams more time to focus on​ higher-level work.

103.

Match the following: The 5 steps of Fostering Teamwork

a)

a period of orientation and ice-breaking

1.

Forming

b)

members show more of their personalities and become more assertive in establishing their roles

2.

Storming

c)

conflicts are resolved and team harmony develops.

3.

Norming

d)

members are really committed to the team’s goal

4.

Performing

e)

the resolution of issues and the dissolution of the team

5.

Adjourning

104.

Match the following


a)

Grouping workers according to the similarity in their skills, resource use, and
expertise

1.

Function

b)

Grouping departments according to similarities in product, process, customers, or
geography

2.

Divisional

c)

A structure in which employees are assigned to both a functional group and a project team (thus using functional and divisional patterns simultaneously)

3.

Matrix

d)

A structure in which individual companies are connected electronically to perform selected tasks for a small headquarters organization

4.

Network

105.

Match the following

a)

Focuses on task accomplishment over human needs

1.

Task-specialist role

b)

Focuses on both task accomplishment and human needs

2.

Dual role

c)

Contributes little to either task or people's needs of team

3.

Non participator role

d)

Focuses on people's needs over getting things done

4.

Socioemotional role