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WorksheetsBUS 101 Quiz
Total questions: 105
Worksheet time: 1hrs 21mins
Which type of environment involves trends and forces such as changing population trends?
Technological Environment
Market Environment
Legal Environment
Economic Environment
Social Environment
What are the 3 Three main strategies one can use to start a business?
Create a new independent business, Buy an existing business, Franchise a successful business
Which group finances projects that have high growth prospects and need big amounts of capital?
All the managerial roles that leaders must play can be grouped into three main categories, what are they?
Which of the following establishes the structure for the organization? (managerial role)
Top managers
Strategic plan
Mission statement
Middle managers
Action plan
A (a) is a succinct expression of the philosophies that influence a corporation's decisions and actions.
What does SWOT stand for?
What does SMART stand for?
Which of the following is defined as the value of performing at a high level and behaving with determination and pride?
Proficiency
Protocol
Professionalism
Incompetence
Etiquette
What is the term for a profit-seeking organization that provides
goods and services designed to satisfy the customers’
needs?
revenue
business
business model
profit
What is a business model?
a document that outlines the company's goals and objectives.
a clearly stated outline of how the business intends to
generate revenue
a marketing strategy used to attract customers.
a financial plan that outlines the company's revenue and expenses.
What is profit?
the amount of money left over after expenses
have been deducted
What are the three major types of business?
Service business, Not for profit, Goods-producing businesses
Match the following
Organizations that provide goods and services without having a profit motive
Not for profit
Companies that create value by making “things,” most of
which are tangible
Goods-producing Business
Companies that create value by performing activities that deliver some
benefit to customers
Service Business
What is competitive advantage?
Some aspects of a product or company that make it more appealing to
its target customers
Match the following: Five Business Environments
Target customers, buying influences, and competitor
Market Environment
Conditions and forces that affect the cost and availability of goods,
services and labor
Economic Environment
Forces from the practical application of science to innovations,
products and processes
Technological Environment
Laws and regulations that restrain, support, and protect
business at local, state, national and international level
Legal and Regulatory Environment
Population trends, social values and behaviors, relationship of society
and business
Social Environment
Major functional areas of business: area responsible for conceiving and designing new problems
Major functional areas of business: systems that promote communication and information usage through the company, or that allow companies to offer new services to their customers
Business Services
Manufacturing, production or operations
Information technology
Human Resources
Major functional areas of business: area where the company makes whatever it makes (for good-producing businesses) or does whatever it does (for service business) and does purchasing, logistics, and facilities management
Business Services
Manufacturing, production or operations
Information technology
Human Resources
Which function identifies prospects in the marketplace, works with research and development to create products, develops promotion strategies, and establishes prices?
Which function develops relationships with potential customers and persuades them to buy specific goods and services?
What is a development so fundamentally different and far reaching that it can create new professions, companies, or even entire industries while damaging or destroying others?
How does a consumer mindset differ from a business mindset?
List out any/all aspects of professionalism.
be flexible, be creative, be informal, be a non-participator, be calm, be quiet
be rude, be lazy, be dishonest, be incompetent, be unprofessional, be arrogant
be dependable, be a team player, be respectful, be clear, be ethical, be the best
be disorganized, be disrespectful, be untrustworthy, be unethical, be unreliable, be annoying
Match the following
Any company that uses digital systems as one of the foundations of its value-creation processes, regardless of what industry it is in or what product it makes
Digital Enterprise
Development so fundamentally different and far reaching that it can create new professions, companies, or even entire industries while damaging or destroying others
Disruptive Innovation
Process of reimagining a company's business model and operations to become a digital enterprise
Digital transformation
What is the economy?
The economy is the sum total of all the economic activity within a given region
What is economics?
Economics is the study of how a society uses its scarce resources to produce and distribute goods and services
What is microeconomics?
the study of how consumers, businesses, and industries collectively determine the quantity of goods and services demanded and supplied at different prices
the study of the "big picture" issues in an economy, including competitive behavior among firms, the effect of government policies, and overall resource allocation issues
What is macroeconomics?
the study of how consumers, businesses, and industries collectively determine the quantity of goods and services demanded and supplied at different prices
the study of the "big picture" issues in an economy, including competitive behavior among firms, the effect of government policies, and overall resource allocation issues
Match the following: The Five Major Factors of Production
land, forests, minerals, water, and other tangible assets usable in their natural state
Natural resources
all the people who work in an organization or on its behalf
Human Resources
the funds that finance the operations of a business as well as the physical, human-made elements used to produce goods and services
Capital
the combination of innovation, initiative, and the willingness to take the risks required to create and operate a new business
Entrepreneurship
expertise gained through experience or association
Knowledge
What is scarcity?
A condition of any productive resource that has finite supply
What is opportunity cost?
The value of the most appealing alternative not chosen
What are economic indicators?
Statistics that measure the performance of the economy
Two Major Types of Economic indicators: suggest changes that may happen to the economy in the future and are therefore valuable for planning
leading indicators
lagging indicators
Two Major Types of Economic indicators: provide confirmation that something has occurred in the past
leading indicators
lagging indicators
Price Index: A monthly statistic that measures changes in the prices of a representative collection of consumer goods and services
Producer Price Index
Price Index: A statistical measure of price trends at the producer and wholesaler levels
Producer Price Index
Monetary vs. Fiscal Policy: involves adjusting the nation's money supply- the amount of spendable money in the economy at any given time- by increasing or decreasing interest rates
Monetary vs. Fiscal Policy: involves changes in the government's revenues and expenditures to stimulate a slow economy or dampen a growing economy that is in danger or overheating and causing inflation
Supply & Demand: a graph of the quantities of a product that buyers will purchase at various prices
Demand curve
Demand
Supply Curve
Supply
Supply & Demand: buyer's willingness and ability to purchase products at various price points
Demand curve
Demand
Supply Curve
Supply
Supply & Demand: a specific quantity of a product that the seller is able and willing to provide at various prices
Demand curve
Demand
Supply Curve
Supply
Supply & Demand: a graph of the quantities of a product that sellers will offer for sale, regardless of demand, at various prices
Demand curve
Demand
Supply Curve
Supply
Match the following: Competition in a free market system
rivalry among businesses for the same customers
Competition
a situation in which so many buyers and sellers exist that bio single buyer or seller can individually influence market prices
Pure Competition
a situation in which one company dominates a market to the degree that it can control prices
Monopoly
a situation in which many sellers differentiate their products from those pf competitors in at least some small way
Monopolistic competition
a market situation in which a very small number of suppliers, sometimes only two, provide a particular good or service
Oligopoly
What is a recession?
A recession is a period during which national income, employment, and production all fall.
What are business cycles?
Fluctuations in economic activity
What is the unemployment rate?
The unemployment rate is the portion of the labor force (everyone over 16 who has or is looking for a job) currently without a job
Inflation vs. Deflation: an economic condition in which prices rise steadily throughout the economy
Inflation vs. Deflation: an economic condition in which prices fall steadily throughout the economy
Match the following: Types of Unemployment
The "natural" flow of workers into and out of jobs.
Frictional Unemployment
A mismatch b/w worker's skills and current employers needs.
Structural Unemployment
Caused by economic fluctuations
occurs when demand for goods and services drops & businesses reduce production
Cyclical Unemployment
Predictable increases and decreases in the need for workers in industries with seasonal fluctuations with customer demand
Seasonal Unemployment
Match the following: Banking
Firms that offer a variety of services related to initial public stock offerings,
mergers and acquisitions, and other investment matters
Investment Banks
Financial institutions that accept deposits, offer various types of checking
and savings accounts, and provide loans
Commercial Banks
Banks that provide financial services to consumers
Retail Banks
A condition in which a certain number of consumers and vendors exist to ensure that no sole consumer or vendor can independently impact market rates is known as _______.
consumer price index
gross domestic product
monopoly
pure completion
What term refers to innovations that could improve financial services?
What is the term for banks that provide services entirely through mobile and digital channels?
neobanks
Which of the following explains why companies trade internationally?
Keeping up with government regulations
Shrinking markets around the globe
Pursuing economies of scale
Avoiding materials, goods, and services domestically
Focusing on competitors' strengths
Which of the following allows a firm to use some or all of another company's intellectual property in exchange for a fee?
Importing
Licensing
Strategic alliance
Joint venture
Exporting
What is economic globalization?
Increasing interdependence and integration of national economies around the world.
What is economies of scale?
Savings from buying parts and materials, manufacturing, or marketing in large quantities
What are the major reasons why nations trade?
focusing on relative strengths
expanding markets
pursuing economies of scale
acquiring materials, goods, and services
keeping up with customers
What is balance of trade?
What is a trade deficit?
What is the balance of payments?
The balance of payments is the sum of all payments a country receives from other countries minus the sum of all payments it makes to other countries, over a specified period of time.
Match the following: The Government Role in Int'l Trade
Government policies aimed at shielding a country's industries from foreign competition
Protectionism
Limits placed on the quantity of imports a nation will allow for a specific product
Import Quota
A total ban on trade with a particular nation (a sanction) or of a particular product
Embargo
Charging less then. the actual cost or less than the home-country price for goods sold in other countries
Dumping
A form of financial assistance in which producers receive enough money from the gov't to allow them to lower their prices to compete in the global market
Export Subsidies
Match the following
Permanant forum for negotiating, implementing, and monitoring international trade procedures, and for mediating trade disputes in the 150 member countries
World Trade Organization
Formed to monitor global financial developments, provide technological advice and training, provide short-term loans to countries that are unable to meet their financial obligations, and work to alleviate poverty in developing economies
International Monetary Fund
Group of five financial institutions whose primary goals are eradicating the most extreme levels of poverty around the world and raising the income of the poorest people in every country as a way to foster shared prosperity for everyone
World Bank
Match the following
Aims to address concerns including automotive tariffs, labor laws, and market access for U.S. farm products
United States-Mexico-Canada Agreement
-Constitutes more than two dozen countries and a half billion people
◦ Now accounts for the world’s largest economy
◦ EU nations have eliminated hundreds of local regulations, variations in product standards,
and protectionist measures that once limited trade among member countries
European Union
an organization of 21 countries working to
liberalize trade in the Pacific Rim (the land areas that surround the Pacific Ocean).
Asia-Pacific Economic Cooperation
What are trading blocs?
Trading blocs are regional organizations that promote trade among member
nations
Match the following
Assigning a wide range of generalized attributes, which are often
superficial or even false, to an individual based on his or her membership to a
particular culture or social group
Stereotyping
Judging all other groups according to the standards, behaviors, and
customs of one’s own group
Ethnocentrism
The practice of accepting multiple cultures on their own terms
Cultural pluralism
Match the following
Buying and selling goods and services across national borders, without establishing a physical or legal business presence in other countries
Importing or exporting
Licensing intellectual property such as a design patent a company in another country, which then produces the product and sells it locally
International licensing
Selling the rights to use an entire business system, such a fast-food restaurant, including the brand name and internal processes
International franchising
Forming a long-term businesses partnership with a local company in an new market or creating a new company with a local partner
Int'l strategic alliances joint venture
Buying an established company or launching a new company in another country
Foreign direct investment
Match the following: Strategic Approaches in Intl Business
Decentralized control, with individual divisions or subsidiaries in various countries free to pursue strategies that align with local markets
Multidomestic
Centralized control and single approach, applied as uniformly as possible around the world
Global
Pursues economies of scale through uniform globalized activities that are adapted as needed to local conditions
Transnational
What is corporate social responsibility?
Corporate social responsibility is the notion that business has obligations to society beyond the pursuit of profits
Companies cannot hope to operate profitably without the many benefits provided by a
(a) , functioning society
Much of what we consider when assessing a society’s standard of living involves goods and
services created by (a) companies
(a) occur(s) when an employee witnesses illegal or unethical actions within the company and chooses to reveal the evidence through formal means such as the media or the authorities.
If you believe that every company, in addition to making money, has responsibilities to society, you subscribe to the philosophy of (a) .
A written statement of ethical values embraced by an organization is often known as what?
What are the 4 main types of strategic CSR?
Optimistic, Creative, Offensive, Cynical
Passive, Proactive, Maximalist, Skeptical
Aggressive, Reactive, Minimalistic, Defensive
Which of the following forces companies to take customer demands and interests into account and has provoked several companies to develop consumer affairs divisions in order to handle customer grievances?
Strategic corporate social responsibility
Affirmative action
Consumerism
Philanthropy
Insider trading
Philosophy vs. Strategic CSR: social contributions that are directly aligned with a company’s overall
business strategy
Philosophy
Strategic CSR
Philosophy vs. Strategic CSR: The donation of money, time, goods, or services to charitable, humanitarian,
or educational institutions
Philosophy
Strategic CSR
What is a sole proprietorship?
A sole proprietorship is a business owned by one person (although it may have many
employees)
Susan operates and owns a small business from home in her own name. Susan's business is most likely a (a) .
(a) represents a legal body, separate from any individual, that can possess property and conduct business.
In a(n) ________, the purchaser tries to persuade enough shareholders to go against management and vote to sell.
merger
joint venture
hostile takeover
acquisition
leveraged buyout
What is the term for the massive sets of facts and statistics that companies collect and analyze to find important trends and insights?
What are the 4 main groups in the corporate governance chain?
shareholders, board of directors, corporate officers, and employees
Match the following
a company that is owned by two or more people but is not a corporation
Partnership
all partners have joint authority to make decisions for the firm and joint
liability for the firm’s financial obligation
General Partnership
one or more persons act as general partners, run the business, and
have the same unlimited liability as sole proprietors The remaining owners are limited partners who do not
participate in running the business and who have limited liability—the maximum amount they are liable for is
whatever amount each invested in the business
Limited Partnership
each partner has unlimited liability only
for his or her own actions and at least some degree of limited liability for the partnership as a whole
Limited Liability partnership
business venture in the form of a publicly traded limited
partnership. It combines the tax benefits of a private partnership with the liquidity of a publicly
traded company
Master limited partnership
What is a corporation?
A corporation is
a legal entity, distinct from any individual persons, that has the power to own property and conduct
business
Match the following: Types of Corporations
combines the capital-raising options and limited
liability of a corporation with the federal taxation advantages of a partnership
S Corporation
A structure that combines limited liability with the pass-
through taxation benefits of a partnership
Limited Liability Corporation
A profit-seeking corporation whose charter specifies a social or
environmental goal that the company must pursue in addition to profit
Benefit Corporation
(a) : Describes all the policies, procedures, relationships, and systems
in place to oversee the successful and legal operation of the enterprise
Match the following
An action taken by two companies to combine and perform as a single entity
Merger
An action taken by one company to buy a controlling interest in the voting stock
of another company
Acquisition
Acquisition of another company against the wishes of management
Hostile Takeover
Acquisition of a company’s publicly traded stock, using funds that are primarily borrowed, usually with the intent of using some of the acquired assets to pay back the loans used to acquire the company
Leveraged Buyout
Small Business: A company that is independently owned and operated, is not dominant in its
field, and employs fewer than (a) people
The optimistic, progressive aspiration to establish lucrative, sustainable business ventures is known as (a) .
A(n) (a) summarizes an anticipated company project, including the project's objectives and strategies for accomplishing those objectives.
What are the three main types of leadership?
the 6 steps in the planning function: 1. Define mission, vision, and values , 2. (a) , 3. (b) , 4. (c) , 5. (d) , and 6. (e) .
Match the following: Essential Managerial skills
Skills required to understand other people and to interact effectively with
them
Interpersonal skills
The ability and knowledge to perform the mechanics of a particular job
Technical skills
The ability to understand the relationship of parts to the whole
Conceptual skills
The ability to identify a decision situation, analyze the problem, weigh the alternatives, choose an alternative, implement it, and evaluate the results
Decision-making skills
What is cognitive automation?
AI technology that aims to help professionals and managers with complex
questions that present
(a) drives decision-making power downward to the lower sections of a company in order to influence increased receptiveness within the company.
Which of the following is defined as having a significant impact on decision making within a company by offering managers an outline for distributing tasks and decision-making power and coordinating a company's workload?
Cohesiveness
Chain of command
Groupthink
Span of management
Organization structure
In an organization, a task force is created to work on a specific activity with a specific end point. It is a format within the (a) type of team.
The (a) stage of team development involves the resolution of issues and the dissolution of the team.
(a) can assist teams with scheduling, data collection, document distribution, routine communication, and other tasks to give teams more time to focus on higher-level work.
Match the following: The 5 steps of Fostering Teamwork
a period of orientation and ice-breaking
Forming
members show more of their personalities and become more assertive in establishing their roles
Storming
conflicts are resolved and team harmony develops.
Norming
members are really committed to the team’s goal
Performing
the resolution of issues and the dissolution of the team
Adjourning
Match the following
Grouping workers according to the similarity in their skills, resource use, and
expertise
Function
Grouping departments according to similarities in product, process, customers, or
geography
Divisional
A structure in which employees are assigned to both a functional group and a project team (thus using functional and divisional patterns simultaneously)
Matrix
A structure in which individual companies are connected electronically to perform selected tasks for a small headquarters organization
Network
Match the following
Focuses on task accomplishment over human needs
Task-specialist role
Focuses on both task accomplishment and human needs
Dual role
Contributes little to either task or people's needs of team
Non participator role
Focuses on people's needs over getting things done
Socioemotional role
