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Worksheets

EOPA Review

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

 Marketing Information Management also known as…

a)
  1. Channel Management

b)
  1. Marketing Research

c)
  1. Promotion

d)
  1. Marketing

2.
  1. Who Uses Marketing Research?

a)
  1. Target market

b)
  1. Customers 

c)

Small Companies

d)
  1. Everyone   

3.
  1. What is Marketing Information?

a)

Analyzing Information

b)

Gathering Information

c)
  1. Storing Information

d)
  1. All of the above

4.

Which of the following is not attitude research?

a)

Brand awareness

b)

Telephone interviews

c)

Opinion polls

d)

Mail surveys

5.
  1. Marketing research can be used to understand current markets.

a)
  1. True

b)

 False

6.
  1. Which of the following is not a source for a Consumer Database?

a)
  1. Charity Donation Forms

b)
  1. Application Forms 

c)
  1. Buying Behavior

d)
  1. Product Warranty Cards

7.
  1. Which of the following is a type of data?

a)
  1. Marketing performance 

b)

Competitor's records

c)
  1. Non-profit organizations

d)
  1. Marketing research 

8.

How Is Marketing Research Used?

a)
  1. By determining buying cycles

b)

By helping customers decide on purchases

c)
  1. Promoting repeat business

d)
  1. Ensuring customer satisfaction

9.
  1. What are trends in marketing research? (select all that apply)

a)
  1. Product quality and customer satisfaction

b)
  1. Use of internal and external information

c)

Application forms

d)

Credit application forms

10.
  1.  What does Marketing Research do for a company?

a)

Helps Increase sales and profit

b)

Identifies potential buyers

c)
  1. Understand current markets 

d)
  1. All the above

11.
  1. Which is an example of Government Data?

a)

Sales results

b)

New regulations and laws

c)
  1. Prices

d)
  1. Buying behavior 

12.
  1.  What happens to Marketing research reports?

a)

Sold by research firms

b)

Bought by customers

c)

Put into sales

d)

None of the above

13.
  1. Which of the following are in-person examples of database marketing?

a)

Website visits

b)

Telephone purchases

c)

Face-to-face purchases

d)

E-mail purchases

14.
  1. What kind of research answers “how many” or “how much”?

a)
  1. Quantitative

b)

Qualitative

c)

Random sample

d)

Census

15.
  1. What kind of research answers questions that begin with “why” or “how”?

a)
  1. Quantitative

b)
  1. Qualitative

c)
  1. Random sample

d)

Census

16.
  1. Which of the following is an example of quantitative and qualitative research?

a)

Opinion research

b)
  1. Surveys

c)

Product research

d)

Questionnaires

17.
  1. What are some limitations of marketing research? (select all that apply)

a)
  1. Money

b)

Time

c)
  1. Fast-changing markets

d)
  1. No success guarantee

18.
  1. “A team of workers approach customers in the mall to ask them their opinion.” This is a form of…

a)
  1. Selling

b)
  1. Promoting

c)
  1. Marketing research

d)

Product service management

19.
  1. “An electronics superstore buys a research study about its competitors.” This is an example of…

a)
  1. Channel distribution

b)
  1. Selling

c)
  1. Promoting

d)
  1. Marketing information management

20.
  1. State and Federal Government Agencies don't use marketing research

a)

True

b)

False

21.
  1. What are some disadvantages of technological research?

a)

Misuse of personal information

b)
  1. Easier to track down criminals

c)
  1. Data-mining software

d)
  1. Customers can learn about new products

22.
  1. Marketing research does not provide information to...

a)
  1. Create a business plan

b)
  1. Identify levels of customer decision-making

c)
  1. Solve problems

d)
  1. Make decisions about products

23.
  1. “A company decides to eliminate a product that has not sold well over the past 2 years.” This is an example of marketing research.

a)

True

b)

False

24.
  1. “Don’t Forget My Pizza Party Saturday” What word represents Marketing Information Management

a)
  1. Don’t

b)
  1. Forget

c)

My

d)
  1. Pizza

25.

Why should someone study Marketing?

a)
  1. To understand business

b)
  1. To learn interpersonal skills

c)
  1. Perfect communication skills

d)
  1. All of the above