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Worksheets

Quick Revision MKT2013

Total questions: 53

Worksheet time: 9mins

Name
Class
Date
1.

Market segmentation is the process of taking a market and dividing the buyers into distinct groups for which marketing mixes can be constructed.

a)

true

b)

false

2.

Micro-marketing is focusing on sub segments or niches with distinctive traits that may seek a special combination of benefits.

a)

true

b)

false

3.

The most popular base for segmenting markets and customer groups is geographic segmentation.

a)

true

b)

false

4.

Demographic variables are easier to measure than most other types of variables with respect to segmentation

a)

true

b)

false

5.

Psychographic segmentation occurs when a market is divided into different groups based on social class, lifestyle, or personality characteristics.

a)

true

b)

false

6.

All of the following would be ways to segment within the category of behavioral variable segmentation EXCEPT:

a)

occasions

b)

user status

c)

loyalty status

d)

lifestyle

7.

“Coke in the morning” is an attempt to segment according to which of the following?

a)

occasions segmentation

b)

user status

c)

loyalty status

d)

usage rate

8.

A marketing firm classifies customers as nonusers, ex-users, potential users, first-time users, and regular users. Which of the following classifications is the firm most likely using to segment its market and devise strategies for selling its products and services?

a)

user rate

b)

loyalty status

c)

benefit status

d)

user status

9.

A(n) __________________ is a set of buyers sharing common needs or characteristics that the company decides to serve.

a)

undifferentiated market

b)

market segment

c)

target market

d)

differentiated market

10.

A market-coverage strategy in which a firm decides to ignore market segment differences and go after the whole market with one offer is called:

a)

undifferentiated marketing

b)

differentiated marketing.

c)

niche marketing.

d)

micro-marketing

11.

A company is practicing ________________ if it focuses on sub segments with distinctive traits that may seek a special combination of benefits.

a)

Micromarketing

b)

mass marketing

c)

segmented marketing

d)

niche marketing

12.

During which step of the marketing segmentation, targeting, and positioning process does the firm “develop a marketing mix for each segment?”

a)

market segmentation

b)

market targeting

c)

market positioning

d)

product marketing

13.

A product’s position is the way the product is defined by consumers on important attributes.

a)

true

b)

false

14.

advertising is a paid non personal presentation paid by companies , meant to promote ideas, goods or services.

a)

true

b)

false

15.

which is one of the objective of public relation?

a)

to get rich

b)

to get the good corporate image

c)

to maintain customer.

16.

this event is one of the promotion mix tool. what it is ?

a)

advertising

b)

public relation

c)

direct marketing

17.

key word for personal selling is ____________?

a)

eye on eye

b)

face to face

c)

first impression

18.

this picture ( Petron) refer to the:

a)

outdoor medias

b)

mail

c)

highway

19.

this picture refer to the sales promotion. So what it is?

a)

sachet

b)

sample

c)

sambal

20.

yes this is coupon and coupon is under the ______________ in promotional mix.

a)

sales promotion

b)

personal selling

c)

advertising

21.

prospecting the customer is important because :

a)

we can get the potential customer

b)

we can get the new friend

c)

we can get more information

22.

A product is defined as anything that can be offered to a market for attention, acquisition, use, or consumption that might satisfy a want or need.

a)

TRUE

b)

FALSE

23.

________ are consumer products and services with unique characteristics or brand identification for which a significant group of buyers is willing to make a special purchase effort.

a)

Shopping products

b)

Unsought products

c)

Specialty products

d)

Industrial products

e)

Line extensions

24.

________ are industrial products that aid in the buyer's production or operations, including installations and accessory equipment.

a)

Materials

b)

Individual Parts

c)

Capital Items

d)

Specialty Items

e)

Supplies

25.

________ contributes to a product's usefulness as well as to its looks.

a)

Style

b)

Design

c)

Package

d)

Brand

e)

Functionality

26.

________ has been affected by the need to include unit pricing, open dating, and nutritional information.

a)

Branding

b)

Packaging

c)

Labelling

d)

Product Line Filling

e)

Product Mixing

27.

________ occurs when a company introduces additional items in a given product category under the same brand name, such as new flavours, forms, colors, ingredients, or package sizes.

a)

A product line extension

b)

A product mix

c)

Interactive Marketing

d)

Service Variability

e)

Service Intangibility

28.

________ is the amount of money charged for a product or service.

a)

Experience curve

b)

Demand curve

c)

Price

d)

Wage

e)

Salary

29.

________ uses buyers' perceptions of what a product is worth, not the seller's cost, as the key to pricing.

a)

Value-based pricing

b)

Target return pricing

c)

Variable costs

d)

Price elasticity

e)

Product image

30.

When there is price competition, many companies adopt ________ rather than cutting prices to match competitors.

a)

pricing power

b)

value-added pricing strategies

c)

fixed costs

d)

price elasticity

e)

image pricing

31.

Which of the following would NOT support a market-skimming policy for a new product?

a)

The product's quality and image must support its higher price.

b)

Enough buyers must want the products at that price.

c)

Competitors are not able to undercut the high price.

d)

Competitors can enter the market easily.

e)

The cost of producing a smaller volume is not so high that it negates the advantage of charging more per unit.

32.

Companies involved in deciding which items to include in the base price and which to offer as options are engaged in ________ pricing.

a)

product bundle

b)

optional-product

c)

captive-product

d)

captive-product

e)

skimming

33.

It is most typical for producers who use captive-product pricing to set the price of the main product ________ and set ________ on the supplies necessary to use the product.

a)

low; low markups

b)

high; low markups

c)

low; high markups

d)

high; high markups

e)

moderately; moderate markups

34.

The New Age Gallery has different admission prices for students, adults, and seniors. All three groups are entitled to the same services. This form of pricing is called ________.

a)

time-based pricing

b)

location pricing

c)

customer-segment pricing

d)

revenue management pricing

e)

generational pricing

35.

What type of pricing is being used when a company temporarily prices its product below the list price or even below cost to create buying excitement and urgency?

a)

segmented pricing

b)

psychological pricing

c)

referent pricing

d)

promotional pricing

e)

dynamic pricing

36.

The Internet offers ________, where the price can easily be adjusted to meet changes in demand.

a)

captive pricing

b)

dynamic pricing

c)

basing-point pricing

d)

price bundling

e)

cost-plus pricing

37.

Which pricing strategy uses the

buyers’ perceptions of value rather than seller’s cost?

a)

Customer Value-Based Pricing

b)

Competition-Based Pricing

c)

Cost-Based Pricing

d)

Dynamic Pricing

38.

The sale of goods or services directly to the final consumer.

a)

Retail

b)

Clearance

c)

Fire Sale

d)

Partnership

39.

store offering low prices on less fashionable brands

a)

retail

b)

discount store

c)

department store

d)

e-tail

40.

small store offering limited products, quick service and extended hours in a convenient location

a)

factory outlet store

b)

convenience store

c)

factory outlet

d)

boutique

41.

large store offering a range of food, beverage and household products

a)

supermarket

b)

multi-channel retailer

c)

showrooming

d)

product mix

42.
A retail outlet that sells snack food items and are usually in conjunction with gasoline stations.
a)
Discount Department Store
b)
Outlet Store
c)
Variety Store
d)
Convenience Store
43.
A retailer who sells something that is intangible or does not last very long.
a)
General Merchandise Retailers
b)
Store Based Retailer
c)
Service Retailer
d)
Off-Price Retailer
44.
Offer a broad variety of merchandise at low prices and very little service
a)
Pure Play
b)
Discount Stores
c)
Off-Price Retailer
d)
Supercenters 
45.

What is retailing?

a)

the activities involved in selling merchandise to consumers

b)

the process of selling consumer goods or services to customers through multiple channels of distribution to earn a profit

c)

Selling goods to the public

d)

All of the Above

46.
True or False? A hypermarket sells a wider variety of goods compared to a supermarket.
a)
True
b)
False
47.
An example of non-store retailing.
a)
Speciality store
b)
Department store
c)
Door-to-door
d)
Convenience store
48.

A wholesaler is a business that buys in extremely large quantities from manufacturers and sells in smaller to retailers but never to consumers.

a)

True

b)

False

49.

One function of the wholesaler is that he/she breaks bulk.

a)

True

b)

False

50.

Top-Notch Wheels buys thousands of different brands of mountain bikes from The Great Colorado Mountain Bike Company and sells them to local bike shops. Top-Notch Wheels is an example of a(n)

a)

agent

b)

retailer

c)

producer

d)

wholesaler

51.

When a wholesaler predicts market trends and buys ahead of demand they are _____________________________.

a)

Acting as an intermediary

b)

Warehousing

c)

Taking on risks

52.

When the wholesaler supply's goods and allow the retailer to pay at some later date this is called _____________________.

a)

Acting as an intermediary

b)

Breaking Bulk

c)

Warehousing

d)

Offering Credit

53.

What 2 services does wholesalers offer to retailers.

a)

Reduces transport cost.

b)

Offers choice products from many producers.

c)

Finishes goods by grading and packing.

d)

Advises on latest trends and best buys