WorksheetsPerformance Appraisal Internal quiz
Total questions: 82
Worksheet time: 54mins
Directive approach of Counseling also called as
Psychoanalytic theory
Psychological theory
Client centered theory
Which is known as prescriptive counselling?
Directive Counselling Approach
Nondirective Counselling Approach
Eclectic Counselling Approach
All of the above
The main purpose of counselling is
Telling clients how others are doing better than them.
Assisting clients to find solutions to their problems.
Always providing instant solution to client's problems.
None of the above.
Nature of counselling is a
collaborative relationship
client driven process
counsellor driven process
paid 'friendship'
What is counseling?
A very hard subject
Where we talk about how to handle life's situations/emotions
The best thing since slice bread
A different name for math
Everything you say to the counselor is confidential unless...
Someone is hurting you
You want to hurt yourself
You are hurting someone else
All of the above
Maslow, Rogers and May emphasised on counselling to be rooted in ________________ values
Behavioural
Psychoanalytic
Humanistic
Spiritual
Which of these roles rely on the participant being told an answer?
Counselling
Mentoring
Teaching
Coaching
When accountability becomes an issue, make sure that...
...everyone is copied into your email.
...you speak to the team and raise issues.
...you speak to your manager and raise issues.
...you speak to your coachee and use funneling questions to identify the barriers.
To use coaching successfully, we have to adopt ______________________.
an optimistic view
a flexible thinking
a critical mindset
a design mindset
Employers have a responsibility to provide?
Refreshments.
Adequate Staff Training.
Snacks.
Staff Seating.
Employers have a responsibility to provide?
Health & Safety Training.
Health & Safety Information.
Risk Assessments.
Toolbox Talks.
All of the above.
Employers have a responsibility to provide?
Risk Assessments.
PPE.
Personal Protective Equipment.
Shower Facilities.
All of the above.
Employers have a responsibility to provide?
Risk Assessments.
Hazard Reporting Procedures.
Personal Protective Equipment.
Eating Facilities.
All of the above.
counselling at workplace is important :
to strengthen employees performance
to like other employees
to spend leisure time
to discuss financial issues
problems of adolescents are
wrong idealogies/illogical curosity
dealing with siblings
reading problem
self care
A manager who is offering help and employee to whom such help is given is called :
counselling
helping
mentoring
time management
Need of adolscents is :
acts rationally
being healthy
independency from parental control
speak loudly
A student who wants help in making the choice of stream of education ,he needs :
personal guidance
educational guidance
vocational guidance
social guidance
A “______________” is a process of evaluating an employee’s performance of a job in terms of its requirements.
Performance Management
Performance analysis
Performance evaluation
Performance appraisal
When the actual performance of the employees are measured then it will be compared with
standard
other members
previous performance
group performance
The performance Appraisal method BARS stands for
Behavioral Attitude rating system
Behavioral Attitude ranking System
Behavioral Aptitude Ranking System
Behavioral Anchored Ranking Scale
_________________ method is used to have a detailed evaluation of an employee from all the perspectives.
BARS
Assessment Center
MBO
360 degree
The rater is forced to answer the ready-made statements as given in the blocks of two or more, about the employees in terms of true or false. This method of performance appraisal is known as
Checklist
Forced choice
Rating scale
Forced distribution
Performance management systems a mean ________.
to identify numbers of new workers needed in an organization.
to create a harmony relationship between employer and workers.
to ensure the worker manner is aligned with organization goals.
to encourage safe and healthy working environment in the organization.
Identify two (2) characteristics of effective appraisal systems:
receive top management support
low cost for organization
safe and healthy
reliable and unbiased
An appraiser method which comparing the subordinates and rank them from top to weakest performance is called _______.
trait rating scales
essay technique
comparative method
ranking technique
The benefit of a performance appraisal system is _________.
Criticized current performance by scolding workers.
Assists in identifying orientation contents.
Provides report and find employees fault.
Motivate employees by rewarding those who do well
The best and appropriate party for evaluating employees performance is...
colleagues
subordinates
employee
supervisor
It is time-consuming and not a popular appraisal technique. It refers to:
comparative method
force distribution method
trait rating scale
essay technique
This is a method in which supervisor prepares a detailed description about the subordinate and it should be kept secretly and handed over to the top management?
Essay method
Confidential Report
management by objective
360 degree method
In this method, both the qualitative and quantitative aspects of an employee are evaluated.
360 degree feedback
Behavioral anchored rating scale
Assessment center
HR accounting method
This is one of the traditional method of performance appraisal in which a list of statement is prepared that describes the traits and characteristics of the performance of the job
Graphic Rating scale
checklist
Ranking method
forced distribution
In this method, managers and employees collaborate together to identify, plan, organize, and communicate objectives.
360 degree feedback
BARS
Assessment center
Management by objectives (MBO)
This is methods of PA also called bell-curve rating or stacked ranking and relatively large section of the workforce fall in the middle of the distribution.
Which of following is refers to above statements:
Graphic Ranting Scale
Forced Distribution Method
Critical Incidents Method
Behaviour Anchored Rating Scale
Performance appraisal method in which a manager keeps a written record of positive and negative performance of employees throughout the performance period.
Which of following is refers to above statements:
Graphic Ranting Scale
Forced Distribution Method
Critical Incidents Method
Behaviour Anchored Rating Scale
Which method of PA shows in this picture?
Critical Incidents Method
Graphic Ranting Scale
360 Degree Feedback
Forced Distribution Method
It is most important that supervisors who choose management by objectives as a performance
appraisal tool use __________
SMART goals
EPM systems
computerized notes
graphic rating scales
Which of the following enables supervisors to oversee the amount of computerized data an
employee is processing each day?
computerized performance appraisal system
online management assessment center
digitized high-performance work center
electronic performance monitoring system
The __ performance appraisal method ranks the highest employees and lowest employees in
alternate order.
Paired comparison
Forced distribution
Behaviorally anchored rating scale
Alternation ranking
The __ method of performance appraisal involves listing all the subordinates to be rated,
crossing out the names of any not known well enough to rank, indicating the employee who is the
highest on each characteristic being measured and who is the lowest, and then alternating between
the next highest and lowest until all employees have been ranked,
alternation ranking
graphic rating scale
Likert
constant sum rating scale
Alternation ranking refers to an appraisal method, which __ .
is based on progress made toward the accomplishment of measurable goals
combines the benefits of narratives, critical incidents, and quantified scales by assigning
scale points with specific examples of good or poor performance
requires that the supervisor keep a log of positive and negative examples of a subordinate's
work-related behavior
involves listing all the subordinates to be rated, crossing out the names of any not known
well enough to rank, indicating the employee who is the highest on each characteristic beingmeasured and who is the lowest, and then alternating between the next highest and lowest until all
employees . have been ranked
With the __ method, the supervisor keeps a log of positive and negative examples of a
subordinate's work-related behavior.
alternation ranking
forced distribution
narrative forms
critical incident
Which of these is an issue while designing an appraisal programme?
Quality
What methods of appraisal are to be used
Quantity
Cost of effectiveness
What do behaviorally anchored scales represent?
The scales are anchored by descriptions of actual job behavior
Superiors would feel comfortable to give feedback
A range of descriptive statements of behavior varying from the least to the most effective
None of the above
Which performance appraisal methods consumes a lot of time?
Essay method
Rating Scales
Critical incident
Tests And Observation
What does the 360 degree feedback assess?
Communication Skills
Behavioral Aspect
Team - building skills
Soft skills
Martin gives Susan a high appraisal rating because he likes the fact that Susan is always early to work. This is an example of:
halo error
horn error
contrast error
leniency error
Bias made by a manager who give high marks for a worker who has similarity with him is called as ________.
central tendency bias
halo effect
similar to me effect
recency effect
Which performance appraisal tool is being used when a supervisor places predetermined percentages of ratees into various performance categories?
behaviorally anchored rating scale
graphic ranking scale
alternation ranking
) forced distribution
Bias made by a manager who give high marks for a worker who has similarity with him is called as ________.
Central tendency bias
Halo effect
Similar to me effect
Recency effect
Which performance appraisal methods consumes a lot of time?
Essay method
Rating Scales
Critical incident
Tests And Observation
Below are the factors affecting employees performance EXCEPT:
employee's personality
knowledge and skills
motivation
work environment
Which of the following methods is NOT typically used in job analysis?
Observation
Interviews
Performance appraisals
Questionnaires
Which of the following is a primary goal of performance coaching?
To punish employees for poor performance
To improve employee morale
To improve employee performance and productivity
DEFINE PERFORMANCE APPRAISAL
It is for the regulation of relations between employers and workmen and their trade union.
The process of assessing employee performance by way of comparing present performance with established standards.
It is the planned introduction of new employees to their jobs, coworkers, and the organization.
To find the people to join the organization and it is the process of inviting candidates for applying to job.
THE ABOVE PICTURE REFER TO WHICH METHOD?
Forced Distribution
Ranking
Graphic Rating Scale
Behaviors Anchored Rating Scale
THEY HOLD NEGATIVE OPINIONS ABOUT PARTICULAR GROUP OF PEOPLE
Leniency
Prejudice
Central Tendency
Halo Effects
On- The Job Training (OJT) is a training method that lets the trainee learn the job by actually performing it.
True
False
_______________ requires the appraiser to compare his subordinates.
Essay techniques
Comparative Methods
Self- Appraisals
Trait - Rating Scales
Which of these is a major weakness of the forced distribution method?
Assumes that employee performance levels always conform to a normal distribution
. Work is reliable
The error of central tendency
None of the above
State true or false
i. In the forced choice method the rater is forced to select statements which are ready made.
True
False
Which of these is a major weakness of the forced distribution method?
Assumes that employee performance levels always conform to a normal distribution
. Work is reliable
The error of central tendency
None of the above
State true or false
i. In the forced choice method the rater is forced to select statements which are ready made.
True
False
Which is the simplest and most popular technique for appraising employee performance?
Rating Scales
Critical Incident
Cost accounting
BARS
. Which of these is one of the seven criteria for assessing performance
. Community service
Interpersonal contact
. Need for supervision
. All of the above
Which factors lower the accuracy rate of the rater
The rater is aware of personal biases and is willing to take action to minimise their effect
. Performance factors are properly defined
. The rater has documented behaviours to improve the recall
The rater is unable to express himself or herself honestly and unambiguously
. Which of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?
Recruitment
Employee selection
Performance appraisal
Employee orientation
The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to
apply for managerial positions
remove any performance deficiencies
revise their performance standards
enroll in work-related training programs
. In most organizations, which of the following is primarily responsible for appraising an employee's performance
employee's direct supervisor
company appraiser
human resources manager
EEO representative
Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well.
True
False
Which of the following is NOT one of the recommended guidelines for setting effective employee goals?
assigning specific goals
assigning measurable goals
assigning challenging but doable goals
administering consequences for failure to meet goals
All of the following are reasons for appraising an employee's performance EXCEPT
assisting with career planning
correcting any work-related deficiencies
creating an organizational strategy map
determining appropriate salary and bonuses
. When appraisals are made by superiors, peers, subordinates and clients then it is called ____.
. 360 degree feedback
. 180 degree feedback
. Self - appraisal
None of the above
State true or false
Raters can be immediate supervisors, specialists from the HR department, subordinates, peers, committees, clients and self - appraisals or a combination of all.
True
False
Which of these is an issue while designing an appraisal programme
Quality
What methods of appraisal are to be used
Quantity
Cost of effectiveness
What do successful analysers tend to examine?
Division and corporate performance evaluation
Current performance with past performance
Ideal appraisal process
None of the above
SMART goals are best described as
specific, measurable, attainable, relevant, and timely
straight forward, meaningful, accessible, real, and tested
strategic, moderate, achievable, relevant, and timely
specific, measurable, achievable, relevant, and tested
Successful defenders use performance appraisal for identifying ____________.
Staffing needs
. Job behaviour
Training needs
None of the above
How performance appraisal can contribute to a firm's competitive advantage?
Ensures legal compliances
. Minimising job dissatisfaction and turnover
Improves performance
. All of the above
Which of these is the main purpose of employee assessment
Making correct decisions
To effect promotions based on competence and performance
Establish job expectations
None of the above
Which of the following is an alternate term used for performance appraisal
Quality and quantity of output
Job knowledge
Employee assessment
None of the above
