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Change Management Theories and Models Quiz

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What are change management models?

a)

Methods to resist change

b)

Strategies to ignore change

c)

Tools to implement organisational change

d)

Approaches to avoid change

2.

Which of the following is a key factor in change models?

a)

Framework for organisational change

b)

Framework for maintaining status quo

c)

Framework for avoiding change

d)

Framework for individual change

3.

Which change theory focuses on employee experience and clear communications?

a)

Kotter’s 8 Step Change Management Theory

b)

Nudge Theory

c)

ADKAR model

d)

McKinsey 7S model

4.

What is the main characteristic of Kotter’s 8 Step Change Management Theory?

a)

Focus on rigid implementation

b)

Focus on external factors only

c)

Focus on top-down approach

d)

Focus on employee experience and clear communications

5.

Which model was one of the first to research organisational behaviour and change?

a)

ADKAR model

b)

McKinsey 7S model

c)

Nudge Theory

d)

Lewin’s Change Management model

6.

What is the principle behind Nudge Theory?

a)

Small actions can have a major impact on how people behave

b)

People always resist change

c)

Change should be enforced by leaders

d)

Large actions are needed for any impact on behaviour

7.

Which element is considered in the McKinsey 7S model?

a)

Finance

b)

Marketing

c)

Technology

d)

Strategy

8.

What does the McKinsey 7S model expect the business to manage for successful change?

a)

Only internal elements for change

b)

Only external elements for change

c)

All seven elements to synchronise and implement change in harmony

d)

Only one element to implement change

9.

What is the aim of Lewin’s Change Management model step 1?

a)

Unfreezing

b)

Changing

c)

Refreezing

d)

Freezing

10.

What is the aim of Lewin’s Change Management model step 2?

a)

Refreezing

b)

Unfreezing

c)

Changing

d)

Freezing

11.

What is the aim of Lewin’s Change Management model step 3?

a)

Changing

b)

Unfreezing

c)

Freezing

d)

Refreezing

12.

What is the aim of Nudge Theory's 'provide a reason to change' strategy?

a)

Force people to change

b)

Make change mandatory

c)

Nudge people into wanting to change of their own choice

d)

Ignore the need for change

13.

What is the aim of Nudge Theory's 'plant alternative behaviours' strategy?

a)

Make change mandatory

b)

Offer alternatives to current behaviours

c)

Force people to change

d)

Ignore the need for change

14.

What is the aim of Nudge Theory's 'opportunities to practise new behaviours' strategy?

a)

Ignore the need for change

b)

Make change mandatory

c)

Force people to change

d)

Reduce fear of failure through practice

15.

What is the aim of Nudge Theory's 'give regular feedback' strategy?

a)

Reinforce good practise in behaviours

b)

Force people to change

c)

Make change mandatory

d)

Ignore the need for change