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ITMB (POP QUIZ) - MRS WILMA

Total questions: 25

Worksheet time: 13mins

Name
Class
Date
1.

Which of the following is not a part of Management process..... (Yang bukan merupakan bagian dari proses manajemen adalah)

a)

Directing

b)

Planning

c)

Delegating

d)

Controlling

2.

Creating company mission statement is part of ..... (Membuat misi perusahaan merupakan bagian dari...)

a)

Planning

b)

Controlling

c)

Organising

d)

Staffing

3.

A manager engaged in the managerial function of______is monitoring progress toward goal achievement and taking corrective action when needed

a)

Motivating

b)

Planning

c)

Controlling

d)

Coordinating

4.

Dismissing(firing) an employee for poor performance is _________

a)

Planning

b)

Controlling

c)

Staffing

d)

Supervision

5.

Which of the following tend to be least important to the success of lower level management

a)

Decisions skills

b)

Human skills

c)

Conceptual skills

d)

Technical skills

6.

CSR stands for

a)

Corporate Society Responsibility

b)

Corporate Shared Responsibility

c)

Corporate Sustainability Responsibility

d)

Corporate Social Responsibility

7.

Which of the following is not part of 14 principles of Management

a)

authority and responsibility

b)

Unity of direction

c)

Order

d)

subordination of group interest over individual interest

8.

Skills required by a manager, when they have to adapt with new situation?

a)

Technical

b)

Interpersonal

c)

Conceptual

d)

Decision Making

9.

Below are components for P-O-L-C framework except

a)

Planning

b)

Organising

c)

Learning

d)

Controlling

10.

Management is defined as the organizational function of using all available resources efficiently to achieve the best possible returns.

a)

True

b)

False

11.

Creating company mission statement is

a)

Planning

b)

Controlling

c)

Organising

d)

Staffing

12.

Which function in management involves monitoring improvements and taking corrective actions whenever needed?

a)

Planning

b)

Organizing

c)

Leadership

d)

Controlling

13.

Whose responsibility is it to set objectives that are consistent with an organisation's objectives as well as plan and implement the objectives?

a)

top management

b)

middle management

c)

lower level mangement

d)

team leader

14.

Which of the following is NOT a level of management?

a)

top manager

b)

middle manager

c)

first- line manager

d)

executive manager

15.

Below are the functions of communication, EXCEPT

a)

Control

b)

Blackmail

c)

Motivation

d)

Information

16.

Below is the list of the communication methods managers might use, EXCEPT ...

a)

Telepathy

b)

Memos

c)

Face-to-face meetings

d)

E-mail

17.

One example of nonverbal communication is ...

a)

Spoken words

b)

Written message

c)

Body language

d)

Voice message

18.

Below are the barriers for effective communication, EXCEPT ...

a)

Emotions

b)

Language

c)

Information overload

d)

Physical condition

19.

One of the benefits of information technology is ...

a)

Making accessibility to coworkers difficult

b)

Hindering the ability to monitor individual and team performance

c)

Limiting important information for decision making

d)

Encouraging more collaboration and sharing of information

20.

An internal network that uses Internet technology and is accessible only to employees is called ...

a)

Extranet

b)

Intranet

c)

Teleconferencing

d)

Electronic Data Exchange

21.

Making a choice from two or more alternatives is called ...

a)

Thinking

b)

Choice

c)

Compare

d)

Decision

22.

Organisational effectiveness means _____________.

a)

doing things right

b)

doing the right task

23.

Shareholders earn income from dividend and there is also a board of directors who make a decision, this situation is a characteristic of what type of business?

a)

Corporation

b)

General Partnership

c)

Sole Proprietorship

d)

Franchising

24.

Companies that are still in the same industry but at different operational levels, is a type of what kind of merger?

a)

Horisontal

b)

Vertical

c)

Conglomerate

d)

Expansion

25.

There are three (3) type of franchise business, except .....

a)

Chain Style

b)

Allies Arrangement

c)

Manufacturing Arrangement

d)

Distributorship