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WorksheetsPBMF A Final
Total questions: 129
Worksheet time: 2hrs 9mins
Which of these is NOT an advantage of Sole Proprietorship?
Easy to form
You decide how profits are spent
You don't need to share your trade secrets or financial details
Unlimited liability if the company fails
What do you call the people who own shares of a corporation?
(a)
Disadvantages of this type of business include: parent company is strict, you are limited in what you sell, and you must operate like every other franchise.
Sole Proprietorship
Partnership
Corporation
Franchise
How is a corporation different from a sole proprietorship or partnership?
A corporation has only one or two owners.
A corporation is usually owned by one person.
A corporation requires a legal charter with the state.
The owners (stockholders) have limited liability.
No paperwork (charter or agreement) is required to start which type of business?
Partnership
Franchise
Sole Proprietorship
Corporation
Which type of business allows the owner to keep all of the profit for him/herself?
Partnership
Franchise
Sole Proprietorship
Corporation
Which business depends on just one person for the skills and talents to run the business?
Sole Proprietorship
Partnership
Corporation
Franchise
The membership of a partnership
2 to 20
2 to 50
minimum of 10
maximum of 50
Name the 4 Types of Business:
franchise, corporation, partnership, sole proprietorship
sole proprietorship, club, non-profit, franchise
accounting, marketing, advertising, corporation
Nike, State Farm, Hobby Lobby, Subway
Walmart is an example of a:
single owner
partnership
corporation
non-profit
A father who wants to take his son into the business with him should form a......
non-profit
franchise
corporation
partnership
Someone who wants to control all aspects of the business should form this type of business.
non-profit
partnership
sole proprietorship
franchise
A disadvantage of a franchise would be....
having to move
not enough employees
too much control
limited control
What type of business does not exist to earn revenue but to help others or serve a need in a community?
partnership
corporation
non-profit
franchise
A company wants to computerize its accounting system. It issues stocks to raise additional funds.
Sole Proprietorship
Partnership
Corporation
2. Mario and his brother Luigi started a plumbing company together. They split the profits and the expenses.
Sole Proprietorship
Partnership
Corporation
3. Mary opened a dance studio. She receives all the profits from her students’ lessons.
Sole Proprietorship
Partnership
Corporation
Mr. Lewis pays taxes on dividends for stocks he owns in a manufacturing company. The company also pays taxes on its income before distributing it to stockholders.
Sole Proprietorship
Partnership
Corporation
Dan, Tony, and Mac own a pizza parlor. They rotate hours and days off.
Sole Proprietorship
Partnership
Corporation
Mr. Wells owns a card shop. Because baseball cards have declined in popularity his business is struggling. He decides he has to sell his house to pay off his business debts.
Sole Proprietorship
Partnership
Corporation
Unger and Unger is a law firm consisting of two brothers who started their own business. They both are responsible for all profits and risks that their firm will have.
Sole Proprietorship
Partnership
Corporation
8. A person who takes a risk to produce goods and services in search of a profit is an entrepreneur. In which kind of business structure may entrepreneurs establish a business?
Partnerships and Corporations
Sole Proprietorships, Partnerships, and Corporations
Only Corporations
Sole Proprietorships and Corporations
9. What type of business is described in the diagram below?
Sole Proprietorships
Partnerships
Corporation
10. What characteristic of a corporation is missing from the diagram on the below?
Owner shares the profits with family members only
Stockholders share the profits
Main owner receives the majority of profits
Board of Supervisors has the final say on new products
Which of the following is an advantage of a partnership?
Which of the following is an advantage of a partnership?
partnerships can usually attract financial capital more easily than proprietorships.
management is hard between two or more people
They are inefficient.
When taking a message, you should always add the ____________ for the call.
reason
tone of voice
What is the first thing you should say when answering a business phone?
What up?
Your name and the name of the business
I'm busy. What do you want?
What is a Good Way to Answer Your Phone?
Hey, whats up
This is Jake Jones, how can I help you?
Hello?
What type of voicemail should you leave?
a lengthy inaudible one
clearly stated, right to the point, always leaving your name and number
Don't even talk about the subject at hand
Which of the following could be considered "good" manners while at work?
using polite language
having respect while others are speaking
respecting rules of the establishment
all of the above
Student workers will demonstrate listening skills by..
having eye contact
playing on electronic devices
Silent mouths and listening ears
walking away
When you pick up the phone, what is the very first things you say?
Ask for a person by name
Your name
Ask the name of the person you called
Hello
Choose the best greeting.
Morning, Hannah speaking. How may I help you?"
Good morning, UUM Bursary, this is Hannah speaking. How may I assist you?"
This is Hannah. What now?"
Good morning. How may I help you?"
Which statement is True? Telephone etiquette includes …….
the way you greet a guest.
the way you see a guest.
the way a guest greets us.
the way a guest greets us.
A good telephone voice...
...is soft and relaxing.
...is the same as your normal speaking voice.
...is confident and clear.
...has no emotion.
Choose the correct order!
Take ownership/ your name / anything else?
thank you/ name of the company/ goodbye
Name of the company/ your name/ offer help
Solve the problema/ thank you / goodbye
Employees are expected to be able to make and answer calls in a way which is?
Considerate
Perceived professional by all stakeholders
Respectful to both customers and other staff members
Always formal
Choose the correct answer:
1. Which is the best definition of effective communication?
Communication means having strong and confident body language
Communication is talking to each other on a regular basis to build rapport.
Communication is the transmission of an idea or feeling so that the sender and receiver share the same understanding
What is important to do while on call with a customer
Be rude
give short answers
Unclear communication
Keeping a positive attitude
The communication which is spoken, read, heard, and written is
verbal communication
non verbal communication
gestural communication
formal communication
What is communication?
A process of transmitting information from one person to another.
A process of transmitting information one person to a place or another.
A process of transmitting information from one person or place to another.
A process of transmitting information to one person or a place.
Which of the following is an example of nonverbal communications?
Nodding your head
Making eye contact
Crossing your arms
All of the above
When connecting with someone, you should make eye contact and address them by their name if possible.
Maybe
Sometimes
Yes
No
Speaking in the workplace is the only way of communicating in the workplace.
Yes
Sometimes
Maybe
No
When the communication flows high level to lower..
Downward
Horizontal
Upward
Business communication is ___________.
anything written in the form of an email or memorandum.
the process of sharing information between people within and outside a company in order to promote an organization’s goals, objectives, aims, and activities, as well as increase profits.
any verbal communication used in conference calls and meetings.
when the leader of the organization speaks to his/her employees.
What is downward communication?
Communication from managers to employees.
Communication from employees to managers.
Communication between friends.
None of these.
What is upward communication?
Communication from a student to a teacher.
Communication from and employee to a manager.
Communication from a child to their parents.
All of the choices.
What is non-verbal communication?
A type of communication other than words.
Communication that conveys the feeling, emotions, and attitude of a person to another.
Communication that uses gestures, facial expressions, and eye contact.
All of the choices.
How we sit, stand, and use facial expressions all send nonverbal messages.
True
False
Which of the following is NOT an example of written communications?
Tweets
A conversation between co-workers
Blogs
Emails
In verbal communication, when spoken words are heard, receiving is taking place.
True
False
In a communication exchange, the sender is the individual outputting the message and the receiver is the individual ___________ the message.
sending
taking
accepting
When preparing to make a professional telephone call, what are several effective oral communication skills you could apply?
Be Courteous/ Polite
Speak Clearly & use Proper grammar
Be aggressive
All of the above
A & B only
The wholesale price of a t-shirt is $20. The store markup is 25%. What is the profit the store will make?
$5
$50
$500
$0.50
The wholesale price of a t-shirt is $20. The store markup is 25%. What is the profit the store will make?
$5
$50
$500
$0.50
The wholesale price of a t-shirt is $20. The store markup is 25%. What is the retail price of the t-shirt?
$5
$20
$25
$250
The wholesale price of a TV is $650. The store markup is 15%. What is the profit the store will make?
$975
$97
$90
$97.50
The wholesale price of a TV is $650. The store markup is 15%. What is the retail price of the TV?
$850
$747.50
$650
$74.75
The wholesale price of a flatiron is $35. The store markup is 40%. What is the profit the store will make?
$1.40
$140
$14
$35
The wholesale price of a flatiron is $35. The store markup is 40%. What is the retail price of the flatiron?
$14
$49
$50
$75
The wholesale price of a skateboard is $130. The store markup is 65%. What is the profit the store will make?
$8.45
$84.50
$85
$130
The wholesale price of a skateboard is $130. The store markup is 65%. What is the retail price of the skateboard?
$214.50
$350.50
$344.50
$340
The wholesale price of a laptop is $350. The store markup is 80%. What is the profit the store will make?
$280
$28
$350
$2800
The wholesale price of a laptop is $350. The store markup is 80%. What is the retail price of the laptop?
$540.50
$63
$630
$440
He purchases directly from producer
Retailer
Wholesaler
He sells in bulk to buyer.
Retailer
Wholesaler
Which is considered the traditional channel of distribution
Producer Retailer Consumer
Producer Wholesaler Consumer
Producer Wholesaler Retailer Consumer
Producer Consumer
Which of the following terms best describes a grower of potatoes?
Manufacturer
Wholesaler
Distribution center
Retailer
What kinds of things does a manufacturer produce?
Raw materials
Fossil fuels
Services
Finished products
Which of the following is a definition of a Producer?
objects or material things being sold
something someone does for you
individuals or businesses that make and sell goods and services
people or businesses that buy or use goods and services
Is the apple tree a producer, consumer or decomposer?
producer
consumer
decomposer
A business that sells goods directly to consumers on the internet is a
retailing business
manufacturing business
wholesaling business
service business
When transporting 10,000 laptops from the factory in Thailand to a distribution center in Los Angeles, which of the following types of physical transportation would be BEST?
Truck
Railroad
Pipeline
Boat
The want or willingness a consumer has to purchase a good or a service is called?
The amount of goods or services available for a producer to sell is called?
An individual who purchases (buy) goods.
A drought has made this year's tomato harvest smaller than usual. What will probably happen to the overall supply of tomato sauce?
The supply will probably go up
The supply will probably go down
Weather forecasters predict this summer will be much hotter than usual. What will probably happen to the demand for air conditioners?
The demand will probably go up
The demand will probably go down
What will happen to the price of baby cribs if there is a large increase in the number of babies born?
The price will increase
The price will decarese
What will happen to the price of new cars if a weak economy causes people to have lower incomes?
The price will increase
The price will decrease
What will happen to the price of soccer balls if more and more boys and girls are learning to play soccer?
The price will increase
The price will decrease
The want or willingness a consumer has to purchase a good or a service is called?
The amount of goods or services available for a producer to sell is called?
An individual who purchases (buy) goods.
A drought has made this year's tomato harvest smaller than usual. What will probably happen to the overall supply of tomato sauce?
The supply will probably go up
The supply will probably go down
Weather forecasters predict this summer will be much hotter than usual. What will probably happen to the demand for air conditioners?
The demand will probably go up
The demand will probably go down
What will happen to the price of new cars if a weak economy causes people to have lower incomes?
The price will increase
The price will decrease
What will happen to the price of baby cribs if there is a large increase in the number of babies born?
The price will increase
The price will decarese
What will happen to the price of soccer balls if more and more boys and girls are learning to play soccer?
The price will increase
The price will decrease
What is likely to happen to the price of the sneakers over the next several weeks?
What will happen to the price of T-Shirts if T-Shirt businesses now use machines that produce twice as many shirts in one hour?
The price will increase
The price will decarese
A new video game has just been released before the winter holiday season. This is a video game that many children want. Many parents buy this video game system for their children.
The price throughout December is $249. What is most likely to happen to the price for this video game in January, when the most popular gift buying season is over?
It's December in Michigan and many people need snow boots. There are not many boots available in stores. The supply for boots is ____?____.
Low
High
It's December in Michigan and many people need snow boots. There are not many boots available in stores. The demand for boots is ____?____.
Low
High
Yesterday, a new restaurant opened in town. There was a long line of people waiting to be seated. What was scarce?
People
Food
Seats
What is scarcity?
When there is not enough of something.
what you give up in order to get what you want most.
the amount of a good or service that is available.
How much people want the good or service.
What is Supply?
When there is not enough of something.
what you give up in order to get what you want most.
the amount of a good or service that is available.
How much people want the good or service.
What is Demand?
When there is not enough of something.
what you give up in order to get what you want most.
the amount of a good or service that is available.
How much people want the good or service.
Our school is having a Bake Sale. There are plenty of cookies but the cupcakes are almost gone. What is scarce?
Cookies
Cupcakes
Shoppers
When summer comes it gets much hotter outside. During hot weather, the DEMAND for jackets would be __?__.
High
Low
When you have a lot of an item, the SUPPLY is __?__.
High
Low
When a lot of people want an item, the DEMAND is __?__.
High
Low
