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WorksheetsEmail Communication
Total questions: 16
Worksheet time: 8mins
Which part of an email should be completed last?
What does bcc stand for in an email?
What is true for your recipients if they are bcc'd on an email?
They cannot see the other recipients of the message.
They cannot open the message without a password.
They cannot see who sent the original message.
What does cc stand for in an email?
What is true for your recipients if they are cc'd on an email?
They cannot see the other recipients of the message.
They cannot Reply All to all recipients of the message.
They cannot open the message without a password.
They can see the other recipients of the message.
Title Case the subject line to maintain a professional appearance.
A greeting and signature is a must in your email message.
Which of these greetings are acceptable for a formal email? (check all that apply)
Greetings Mr. Houchins,
Hello Mr. Houchins,
Good afternoon Mr. Houchins,
Hey Mr. Houchins,
A signature is used to finalize your message. Which of these are acceptable signatures for formal/professional messages? (check all that apply)
Have a great day!
You should respond to emails within ___ hours.
2 hours
12 hours
24 hours
48 hours
Main parts of an email.
Subject
Greeting
Opening
Body
Closing
Signature
Subject
Greeting
Body
Signature
Subject
Opening
Closing
Signature
Greeting
Body
Closing
Signature
When a person is not the primary recipient of an email, but should still know about the information in your message, you should __________ them.
text
cc
bcc
call
Set a friendly tone in a message with a pleasant opening and closing.
True
False
