WorksheetsHRM C8: Managing Careers and Retention
Total questions: 15
Worksheet time: 8mins
Name
Class
Date
1.
What is the meaning of career management?
a)
The lifelong series of activities that contribute to a person's career exploration, establishment, success and fulfillment.
b)
The process for planning and developing the abilities, skill and knowledges that required for the certain jobs to help the employees expand their career opportunities in the company.
c)
The process for enabling employees to better understand and develop their career skills and interests and to use these skills and interests most effectively both within the company and after they leave the firm.
d)
The deliberate process through which someone becomes aware of personal skills, interests, knowledge, motivations, and other characteristics
2.
The psychological contract as known as
a)
Written contract
b)
Mutual expectation
c)
Express term
d)
Unilateral contract
3.
Below are the employer's career management methods, except:
a)
Career Development Training
b)
Career planning workshop
c)
Career coaches
d)
Commitment-Oriented Career Development Efforts
4.
Which of the following is correct regarding the differences between coaching and mentoring?
a)
Coaching focuses on relatively hard-to-reverse longer-term career issues while mentoring focus on relearning process.
b)
Coaching means have coach advising to complete daily tasks while mentoring usually touches on the person's psychology.
c)
Coaching is limited while mentoring is usually unlimited.
d)
Coaching is usually formal while mentoring is informal.
5.
Why career development can improve employee engagement?
a)
Reduce the job productivity
b)
Reduce job security
c)
Increase the job satisfaction
d)
Increase the salary gap
6.
Effectively conducted ___________________ provide useful insights into turnover problem areas
a)
attitude survey
b)
stay interview
c)
exit interview
d)
performance appraisals
7.
First, allow the employee to explain why he (or she) did what he did.
Second, have a formal multistep procedure and an appeal process.
Third, the person who actually does the dismissing is important.
Fourth, dismissed employees who feel they’ve been treated unfairly financially are more likely to sue.
As a HR manager, why should we follow the process above when managing a dismissal?
a)
To avoid misconduct
b)
To avoid suits
c)
To avoid liability
d)
To be more professional
8.
The following are the guidelines for a promotional process except:
a)
Is seniority or competence the rule?
b)
How much should the salary increased for the promotion?
c)
Vertical, horizontal or other promotion?
d)
Is the process formal or informal?
9.
___________________ is the deliberate process through which someone becomes aware of personal skills, interests, knowledge, motivations, and other characteristics.
a)
Career development
b)
Career management
c)
Career planning
d)
Commitment-Oriented Career Development Efforts
10.
Tom is a HR manager in ABC company. Recently, ABC company has the end-of-year meeting and CEO is not happy with the financial report. At the same time, Tom has received the complaint from sales department manager. Hence, Tom decides to meet the person in the sales department before making the decision of dismissal. Which most probably is the reason of dismissal?
a)
Lack of qualifications for the job
b)
Misconduct
c)
Insubordination
d)
Unsatisfactory performance
11.
As a HR manager, Tom found out there are a lot of voluntary resignation in the company. To retain the employees, he decides to monitor employees about matters such as supervision and pay routinely. This action that taken by Tom is known as ___________________
a)
stay interview
b)
open door policy
c)
attitude surveys
d)
exit interview
12.
Recently, Tom has fired a employee from the company. The employee feel unsatisfied and decide to sue Tom for the improper dismissal. At the end, the court held Tom is found innocent because
a)
Tom followed company policies and procedures when conducting the dismissal.
b)
Tom fired the employee due to personal emotion.
c)
Tom failed to supervise the employee alleges for the misconduct.
d)
Tom have the employee publicly collect his belongings and leave the office.
13.
Which are the following are not the grounds of dismissal?
a)
Misconduct
b)
Lack of qualifications for the job
c)
Downgrade of job position
d)
Unsatisfactory performance
14.
The five top reasons that high-commitment/top-performing employees gave for leaving were: pay, promotional opportunities, work–life balance, career development, and health-care benefits.
a)
True
b)
False
15.
A transfer is a move from one job to another, usually with no change in salary or grade.
a)
True
b)
False
100 %
