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WorksheetsReview for Branding Assessment
Total questions: 15
Worksheet time: 10mins
What is the name of the floating bar that travels between decks?
Rising Tide Bar
Tide Bar
Floating Bar
Schooner Bar
What codes belong to the super category Ocean View?
1V
2A
2F
2M
Select the ships that apply for the Royal Suite Class Amenities.
AL-OA-HM-AN
OA-BR-LB-FR
UT-IC-HM-VI
AN-RD-VY-ID
Where is located The Category 6 Waterpark on Icon of the Seas?
Crown's Edge
Thrill Island Neighborhood
Chill Island Neighborhood
Surfside
My grandmother wants to cruise onboard of Ovation of the Seas and need an accessible stateroom. She's looking for an accessible stateroom port side, that does not connect to any other.
3170
3570
3568
3168
Grandeur of the Seas, Enchantment of the Seas and Rhapsody of the Seas, are part of which Class?
(a)
Liberty of the Seas, Independence of the Seas and Freedom of the Seas are part of which class?
(a)
Brilliance of the Seas, Jewel of the Seas, Serenade of the Seas are part of which class?
(a)
Symphony of the Seas, Oasis of the Seas, Allure of the Seas, Harmony of the Seas, Wonder and Utopia of the Seas, are part of which class?
Quantum Class
Radiance Class
Oasis Class
Icon Class
What's Crown & Anchor Society?
RC Loyalty program. Each Guest will have a unique ID # associated with their membership
RC program that gives points for every purchase onboard.
RC loyalty program, Each guest will have a unique ID # associated with their reservation, that allows you to earn points every time you play on the Casino
ID # unique that demonstrate your loyalty towards royal and gives you On board credit.
If a guest asks what are the gratuities how would you describe it?
Tips
A reward for our captain
A gift or sum of money given to ship personnel for services performed
Extra fee that you pay for our service.
Super Category is the primary category title that describes the primary feature of a set of staterooms?
True
False
Which department or self serve tool is the one that allows guests and Consumer Outreach agents to purchase airline tickets?
Post Cruise
Air 2 Sea
RSS
Loyalty
What is the name of the Category of staterooms that have a view to either the Boardwalk or Central Park?
(a)
What are the Guest Qualifiers that we ask when creating a Reservation?
C&A Number, Age, First and Last name, DOB
C&A Number, Age, State of Residence, Public Service and or Promo Code
State of Residence, Budget, Ship and Sailing Date
Promo Code, Age, Public Service, How many travelers.
