Free Printable SAP ERP

1.

1. What are some of the roles of the Project Manager during ERP implementation?

a)

A. Assess the risks of the implementation in terms of cost and duration

b)

B. Secure resources for the implementation team

c)

C. Purchase and select the right ERP system

d)

A. A and B only

2.

2. All Fortune 1000 companies use some form of ERP systems.

a)

True

b)

FALSE

c)

None

3.

1. Business processes are activities that businesses do in their daily operations.

a)

A. TRUE

b)

A. FALSE

c)

A. NONE

4.

1. What are some difficulties faced when executing business processes?

a)

A. A big company should not face any difficulties in their business process, only small companies face such issues

b)

B. Information does not flow between business units, leading to bad decisions being made

c)

C. There are multiple business units, which makes coordination of effort difficult

d)

A. B and C only

5.

1. Why do silo effect arise?

a)

A. Workers become highly specialized in their work area, and do not know about the capabilities and objectives of other departments

b)

B. Workers in each department have different incentives schemes and do not optimize their efforts towards the overall good of the company

c)

C. Workers are not paid enough for their work

d)

D. A and B only

6.

What are the two definitions of Enterprise System mentioned in the class?

a)

A. ERP is an expensive systems used by large companies

b)

B. ERP is a system that supports end-to-end business processes

c)

C. ERP is a technology strategy in which operational business transactions are linked to financial transactions

d)

D. A and B only

e)

E. B and C only

7.

1. 'R' in SAP R/3 stands for 'real-time'.

a)

A. TRUE

b)

B. FALSE

c)

C. NONE

8.

1. What are the three layers in SAP R/3?

a)

A. Database, Security, Presentation

b)

B. Database, Application, Network

c)

C. Database, Application, Presentation

d)

D. Database, Security, Network

9.

1. Data created in SAP can be deleted easily.

a)

True

b)

False

c)

None

10.

1. Users can access SAP via the following devices:

a)

A. PC desktops

b)

B. Mobile phones

c)

C. Tablet computers

d)

D. All of above

11.

Which of the following are organizational data

a)

A. Storage location

b)

B. Client

c)

C. Sales Organization

d)

D. All of the above

12.

1. Fields of master data change frequently.

a)

True

b)

False

c)

None

13.

1. Fields of master data can be different across organizational units (e.g., plants).

a)

True

b)

False

c)

None

14.

1. Within SAP, how many main types of data are there?

a)

2

b)

3

c)

4

d)

5

15.

1. A unique sale area is made up by a combination of

a)

Sales organization, distribution channel, Division

b)

Sale organization, Material Master, Customer Master

c)

Company, distribution channel, Sales organization

d)

A. Company, distribution channel, Division

16.

1. Why would companies want to have different sales areas in SAP?

a)

A. This is to allow companies to account for different product considerations when serving their customers

b)

This is to allow companies to account for the regional differences when serving their

c)

A. This is to allow companies to account for different characteristics of distribution channels when serving their customers

d)

A. All of above

17.

1. What are instances of master data seen in the class?

a)

A. Company

b)

A. Customer

c)

A. Factory

d)

A. All of the above

18.

1. Purchase order is an example of a master data.

a)

True

b)

False

c)

None

19.

1. The good issue step is performed to indicate that a focal company has fulfilled their part of the transaction by shipping goods to the customer.

a)

True

b)

False

c)

None

20.

1. What are possible scenarios in which delivery and billing documents are combined?

a)

A. Two separate deliveries to the same customer made on different days are consolidated into one billing document

b)

B. Two separate deliveries to different customers made on different days are consolidated into one billing document

c)

C. A delivery to a customer is being split into two billing documents to be paid by different departments of the customer company

d)

D. A and C only

21.

1. The SAP All-in-One ERP solution is good for large enterprises.

a)

True

b)

FALSE

c)

NONE

22.

1. What is true of the SAP By-Design ERP?

a)

A. It is meant for small-mid size enterprises

b)

B. It is meant for large size enterprises

c)

C. It is provided as a software-as-a-service (cloud ERP)

d)

D. A and C only

23.

1. Which of the following are offerings provided by Oracle?

a)

A. Sage ERP

b)

B. JD Edwards

c)

C. Peoplesoft ERP

d)

D. B and C only

24.

1. According to the Clash of Titan report presented in the video, which ERP vendor has the market share?

a)

A. Oracle

b)

B. Infor

c)

C. Microsoft Dynamics

d)

D. SAP

25.

1. Completion of vision in the magic quadrant refers to whether a ERP vendor/provider has a good understanding of the industry to provide ERP features that meets their future needs.

a)

True

b)

False

c)

None

26.

1. If my company has many specialized and sophisticated business processes, and is operating in a business environment causes rapid changes to business needs, what type of ERP should I shortlist based on the magic quadrant?

a)

A. Leaders

b)

A. Challengers

c)

B. Visionaries

d)

C. Niche Players

27.

1. If I run a simple business that does not have complicated business processes and is not subjected to rapid changes in the business environment, I should shortlist ERPs from the _________ quadrant.

a)

A. Leaders

b)

A. Challengers

c)

A. Visionaries

d)

B. Niche Players

28.

1. If a company buys all its ERP module from a single vendor, it is said to be pursuing a

a)

A. Best of Suite Strategy

b)

A. Best of Breed Strategy

c)

A. All of the above

29.

1. What are the advantages of using a Best of Suite Strategy?

a)

A. Less risks in term of system integration as the modules are from the same vendor

b)

B. Less costly implementation cost as there is less integration complexity

c)

C. It provides the best features across all ERP offerings

d)

A. A and B only

30.

1. What are the advantages of using a Best of Breed Strategy?

a)

A. Less risks in term of system integration as the modules are from the same vendor

b)

B. Less costly implementation cost as there is less integration complexity

c)

C. It provides the best features across all ERP offerings

d)

D. B and C only

31.

1. In the opening case of Target's ERP implementation, what were the bad managerial decisions made that led to a failed outcome?

a)

A. Top management decided to pursue an aggressive and tight implementation timeline.

b)

B. When populating the ERP system, mid-managers utilized the benchmark figures from the US operations to forecast the sales demand in Canada

c)

C. Appropriate checks and balances are not in place, leading store managers to turn off auto-replenishment feature in the system.

d)

D. All of above

32.

1. Change Management is:

a)

A. People side of technology project

b)

B. A systematic approach to dealing with change

c)

C. Only appropriate for ERP-related projects

d)

A. A and B only

33.

1. When assessing the possible areas of changes during an ERP implementation, it is important to consider elements of

a)

A. People

b)

B. Process

c)

C. Technology

d)

D. All of above

34.

1. Constant communication of project benefits to the users and a clear illustration of milestones are useful change management techniques for keeping motivation levels high during ERP implementation.

a)

True

b)

false

c)

none

35.

1. Workers do not need time to adjust to newly implemented ERP if they are well-trained to use the new system prior to its launch.

a)

True

b)

false

c)

none

36.

1. What are indicators of ERP implementation success?

a)

A. On time implementation

b)

B. On budget implementation

c)

C. On scope implementation

d)

D. All of above

37.

1. A small company with small amount of capital that has finished implementing a small scale ERP system. The consulting team concludes that there are little risk of go-live problems as the system does not involve complex interdependencies due to its small scale. What might be a good approach in the rollout of this system?

a)

A. Big Bang

b)

B. Phased Approach

38.

1. A large company with operations in multiple countries has just finished upgrading its legacy system to an Oracle ERP system. The consultant team believes that the risk of go-live problems can be subtantial, given that there are multiple interdependencies across business units. What might be a good approach in the roll out of this system?

a)

A. Big Bang

b)

B. Phased Approach

39.

1. A retail company has zero experience with ERP implementation. They have hired an external consultant to help them with the implementation of SAP. The retail company is very amendable to the recommendations provided by their consultants. What role should the consultants take on, in general?

a)

A. Foot soldiers

b)

B. Commanders

c)

C. Diplomats

40.

1. A client company wanted to implement a large scale ERP system. The project scope appears to be highly uncertain and the client does not seem to know what features are to be included in the final deliverable. What would be a good pricing model to use here when charging the client?

a)

A. Fixed Price

b)

B. Time and Material

41.

1. Through innovation and trusted collaboration, SAP’s goal is to create a sustainable world by helping customers become intelligent, networked, and sustainable enterprises.

a)

True

b)

false

c)

none

42.

1. SAP is a ________________ in enterprise cloud applications, software, covering resourcing, supply chain, customer relationships, and financial management.

a)

A. Digital provider

b)

B. Processing platform

c)

C. Market leader

d)

D. Business partner

43.

1. Among SAP’s goals for making an impact and achieving success are enabling every business to become an intelligent, sustainable enterprise; creating a sustainable world together, and:

a)

A. Remaining an innovative market leader

b)

B. Focusing on carbon emissions

c)

C. Consolidating on-premises operations to fully cloud-based

d)

D. Bringing enterprises together in a global business network

44.

1. SAP’s focus on carbon emissions includes a mantra of ____ emissions.

a)

A. Ozone

b)

B. Atmospheric

c)

C. Zero

d)

D. Natural gas

45.

1. With an emphasis on diversity and inclusion, SAP has boosted the number of women managers and expanded the capabilities and skills the business can offer customers.

a)

true

b)

false

c)

none

46.

1. SAP enables customers to become ______ ______ by integrating data and processes, building flexible supply chains, and innovating with industry best practices to grow more resilient, profitable, and sustainable.

a)

A. Intelligent enterprises

b)

B. Market leaders

c)

C. Financial analysts

d)

Strategic partners

47.

1. The SAP ______ provides enterprise cloud software to both small companies and large corporations.

a)

A. Ecosystem

b)

B. Infrastructure

c)

C. Intelligent Enterprise

d)

D. Global service

48.

1. SAP applications collect and process data. Collection and processing enable a business to:

a)

A. Become an intelligent enterprise

b)

B. Coordinate lifecycle management

c)

C. Run SAP technology in the cloud

d)

D. Visualize and manage its operations

49.

1. Through __________, organizations can become intelligent enterprises leveraging the cloud to provide consistent workflow and seamless user experience to their employees, suppliers, and customers.

a)

A. The SAP ecosystem

b)

B. Collaboration

c)

C. SAP solutions

d)

D. Enterprise resource planning

50.

1. SAP ______ solutions are innovative, tailored, and locally embedded solutions that meet stringent SAP criteria.

a)

A. Intelligent enterprise systems

b)

B. Ecosystem

c)

C. Digital cloud

d)

D. Infrastructure

51.

1. Your role as a technical consultant is to take the proposed design and develop a technical design. Then you would apply your technical expertise to implement, deploy, test, and run this solution using SAP systems.

a)

true

b)

false

c)

none

52.

1. Which of these describes qualitative data?

a)

A. Subjective

b)

B. Fixed

c)

C. Factual

d)

D. Numerical

53.

1. The Delphi method centers on the viewpoints of _____.

a)

A. Experts

b)

B. Random test subjects

c)

C. Early technology adapters

d)

D. Everyday consumers

54.

1. Which of these describes a mind map?

a)

A. A list of items to be prioritized

b)

B. A tool designed for visualizing a process

c)

C. A step-by-step process for scientific analysis

d)

D. A diagram organized around a central theme

55.

1. What is design thinking?

a)

A. Designing product prototypes that satisfy customer needs

b)

B. Designing popular products based on survey data

c)

C. Using empathy for understanding clients

d)

D. A design for thinking about critical software issues

56.

1. What is a system made up of?

a)

A. Anything

b)

B. Parts that do not affect each other

c)

C. Interconnected parts that achieve a purpose

d)

D. Data, hardware, and software

57.

1. What allows you to make significant changes to a system by changing one factor?

a)

A. Areas of observation

b)

B. Leverage points

c)

C. The systems hierarchy

d)

D. Isolated elements

58.

1. What are examples of the primary outcomes of Business Process Analysis (BPA.)

a)

A. Cost savings, increased revenue, and efficient workflows

b)

B. Obtain information on a company’s operating environment

c)

C. Reduce errors, defects, and waste

d)

A general overview of the health of a company

59.

1. What is a systems diagram?

a)

A. A view of the technology environment in which a company operates

b)

B. A high-level overview of a company’s business systems from input to output

c)

C. A detailed view of a specific business process

d)

D. A view of a company’s overall operating environment

60.

1. What is an example of empathetic listening?

a)

A. You are saying the email went out late.

b)

B. You must be feeling very anxious about the deadlines.

c)

C. Yes. That is the correct form to use.

d)

Cheer up! Things aren’t that bad

61.

1. What is presenting to inform?

a)

A. Presenting instruction on which steps to follow

b)

B. Presenting information, such as a status report

c)

C. Presenting a sales pitch

d)

D. Presenting a persuasive argument for an action

62.

1. What is an Eisenhower matrix?

a)

A. A method of communicating project results

b)

B. A method for integrating personal and professional time

c)

C. A method of ranking activities by urgency and importance

d)

A method for goal setting

63.

1. When are goals typically set for a project?

a)

A. Early in the project, after kickoff

b)

B. Somewhat early in the project, after the first phase sign-off

c)

C. In the middle of the project, just before delivery

d)

D. Late in the process, just before testing

64.

1. Schedule, costs, and scope are referred to as _____.

a)

A. The statement of work (SOW)

b)

B. The three tasks

c)

C. Milestones

d)

The three baselines

65.

1. Which project management method emphasizes individuals, interactions, and flexibility over processes and tools?

a)

A. DevOps

b)

B. Cloud methodology

c)

C. Waterfall

d)

D. Agile

66.

1. What is the origin of the Waterfall method of project management?

a)

A. It came from the needs of construction and manufacturing for a structured, step-by-step, phased approach.

b)

A. It grew out of the need for the development and operations teams to work collaboratively instead of in silos.

c)

B. It grew out of the need to manage large amounts of data so it could be more easily maintained and

d)

. It began as a philosophy that emphasized flexibility and people’s contributions.

67.

1. What is an audacious goal?

a)

A. A goal for one person to aspire to, such as getting a promotion

b)

B. A goal that completes the thought, “We will make a profit if…”

c)

C. A goal designed for positioning individuals in parallel and building honesty

d)

D. A goal that is inspiring, innovative, and has a greater than usual impact

68.

1. How do you use the elements of trust to build trust in your team?

a)

A. Be honest. That is enough.

b)

B. Focus on your work and expect others to do the same.

c)

. Be cheery and carefree so people will be drawn to you.

d)

Focus on behaviors such as being competent, reliable, and authentic

69.

1. What is business acumen?

a)

A. Knowing how to research your competition

b)

B. Sensitivity to how others in the business are affected

c)

C. Knowledge of how a business works, such as financial literacy

d)

D. Sensitivity to differences and similarities in culture

70.

1. Supply chain management, including supply networks and logistics, is an example of _____.

a)

A. Technical knowledge

b)

B. Functional knowledge.

c)

C. Environment knowledge of a particular industry

d)

Domain knowledge

71.

1. Deep knowledge of the pain points of a particular industry, such as pharmaceuticals, is _____.

a)

A. Functional knowledge

b)

B. Technical knowledge

c)

C. Analytical knowledge

d)

D. Domain knowledge

72.

1. ______ ______ is a key component of the overall business transformation strategy.

a)

A. Machine learning

b)

B. Advanced analytics

c)

C. Artificial intelligence

d)

Digital transformation

73.

1. The three facets of digital transformation are business core transformation, industry process transformation, and organizational and cultural transformation.

a)

True

b)

false

c)

none

74.

1. “How a business operates and delivers value in its specific industry” is found in the business model process facet of digital transformation.

a)

true

b)

false

c)

none

75.

1. Determining the beginning point, establishing priorities, getting the teams ready, and creating a _____ _____ are four steps that are crucial as businesses embark on their digital transformation journeys.

a)

A. Design plan

b)

B. Transition overview

c)

C. Road map

d)

D. Research outline

76.

1. Defining an endpoint, distinguishing what is vital vs. nice-to-have, and identifying goals are accomplished during the “establish ______” steps of making the digital transformation.

a)

A. Determine the beginning point

b)

B. Create a road map

c)

C. Priorities

d)

D. Get the teams ready

77.

1. The six phases of the Activate Methodology are Discover, Prepare, Explore, Realize, Deploy, and ______.

a)

A. Test

b)

B. Implement

c)

C. Analyze

d)

D. Run

78.

1. Utilizing a ______ completed by different users is one of the most common first steps in discovering information that helps understand the organization's business environment and processes.

a)

A. Questionnaire

b)

B. Template

c)

C. Recording

d)

D. Repository

79.

1. After collating the information gathered during ______, you can understand the client on three levels: the overall client level, the process level, and the activity level.

a)

A. Design

b)

B. Analysis

c)

C. Engagement

d)

D. Discovery

80.

1. During the design phase, the team writes a ______ for the client. When the proposal is presented to the client, this is referred to as the "pitch."

a)

A. Schedule

b)

B. Quote

c)

C. Plan

d)

D. Proposal

81.

1. Critical technical skills for the testing phase include:

a)

A. Understanding processes and analyzing the results

b)

B. Understanding tests and analyzing the results

c)

C. Writing good tests and analyzing the results

d)

D. Writing good tests and understanding processes

82.

1. True or False: A functional consultant needs team-building skills to perform well.

a)

true

b)

false

c)

none

83.

1. Functional expertise is one of the four main knowledge areas a _________________ consultant has.

a)

A. business

b)

B. sales

c)

C. technical

d)

D. functional

84.

1. Technical consultants translate technical specifications into functional specifications.

a)

true

b)

false

c)

none

85.

1. Systems integration testing is performed by a _______________ consultant.

a)

A. business

b)

B. sales

c)

C. technical

d)

D. functional

86.

1. SAP’s Intelligent Enterprise is built upon the SAP Business Technology (a) , the Intelligent Suite of Applications and Industry Cloud Solutions, and Business Process Management.

87.

1. Lead to Cash, Design to Operate, Source to Pay, and Recruit to Retire, each of which is an end-to-end process, are SAP Business ____________.

a)

A. Requirements

b)

B. Processes

c)

C. Clouds

d)

D. Goals

88.

1. True or False: Source to Pay focuses on employees and procurement, helping businesses optimize, simplify, and effectively manage all spending processes.

a)

true

b)

false

c)

none

89.

1. With SAP’s Intelligent Enterprise, businesses gain complete (a) into their operations.

90.

1. Extensibility in the (a) , achieving Data-to-Value, agility and speed development, and integration are all components of the SAP Intelligent Enterprise.

91.

1. Integration is always the key component. It is about integrating processes and (a) for a seamless, end-to-end experience.

92.

1. SAP’s goal is to create a sustainable world by helping customers become intelligent, networked, and sustainable enterprises. How will SAP begin to achieve such a goal?

a)

A. Through innovation and trusted collaboration

b)

B. By moving all operations to the cloud

c)

C. Through expanding their application offerings

d)

D. By sponsoring third-party technology vendors

93.

1. Among SAP’s goals for making an impact and achieving success are enabling every business to become an intelligent, sustainable enterprise; creating a sustainable world together, and:

a)

A. Remaining an innovative market leader

b)

B. Bringing enterprises together in a global business network

c)

C. Focusing on carbon emissions

d)

Consolidating on-premises operations to fully cloud-based

94.

1. SAP enables customers to become ______ ______ by integrating data and processes, building flexible supply chains, and innovating with industry best practices to grow more resilient, profitable, and sustainable.

a)

A. Market leaders

b)

B. Strategic partners

c)

C. Intelligent enterprises

d)

Financial analysts

95.

1. The roles and responsibilities of an SAP functional consultant include:

a)

A. Facilitating functional development training for internal SAP colleagues

b)

A. Working with the customer to understand their business problems and design new processes, and proposing product solutions that address their business strategy, operations, and current processes

c)

A. Examining internal functions and processes for procedural gaps

d)

A. Translating functional specifications to technical specifications

96.

1. As an SAP technical consultant, you would:

a)

A. Take a proposed design and develop a technical design for the customer

b)

B. Provide day-to-day support to the SAP organization technical team

c)

C. Work with clients to understand their business and their business problems

d)

D. Facilitate technical training for internal SAP colleagues

97.

1. Which of these describes qualitative data?

a)

A. Factual

b)

B. Subjective

c)

C. Numerical

d)

Fixed

98.

1. A system is defined as _____.

a)

A. A means of organizing parts so they don’t affect the whole

b)

B. Any collection of things

c)

C. A method of organizing data, hardware, and software

d)

D. Interconnected parts that achieve a purpose

99.

1. What is business process analysis?

a)

A. An analysis of the landscape in which a business operates

b)

B. An analysis aimed primarily at reducing defects

c)

A. An analysis aimed primarily at getting to the root cause of a problem

d)

D. A detailed evaluation of business processes

100.

1. Empathetic listening is paying special attention to the speaker’s _____.

a)

A. Questions

b)

B. Body language

c)

C. Explanations

d)

D. Feelings

101.

1. When are goals typically set for a project?

a)

A. Early in the project, after kickoff

b)

B. Somewhat early in the project, after the first phase sign-off

c)

C. In the middle of the project, just before delivery

d)

D. Late in the process, just before testing

102.

1. Most projects have three baselines. What are they?

a)

A. Schedule, costs, and scope

b)

B. Goals, tasks, and priorities

c)

C. The statement of work (SOW), the work breakdown structure (WBS), and the milestones

d)

D. Scope creep, under-communication, and gaps

103.

1. How do you use the elements of trust to build trust in your team?

a)

A. Be honest. That is enough.

b)

B. Focus on your work and expect others to do the same.

c)

C. Be cheery and carefree so people will be drawn to you.

d)

D. Focus on behaviors such as being competent, reliable, and authentic

104.

1. ______ ______ is a key component of the overall business transformation strategy.

a)

A. Digital transformation

b)

B. Artificial intelligence

c)

C. Advanced analytics

d)

D. Machine learning

105.

1. What are the three facets of digital transformation?

a)

A. Business analytics, core process, organizational and program

b)

B. Organizational model, core process, and cultural

c)

C. Business model, business process, and organizational and cultural

d)

D. Core model, analytic process, and organizational and cultural

106.

1. There are four crucial steps businesses should follow as they embark on their digital transformation journey. What are they?

a)

A. Determine the order, establish goals, get the plan ready, and create a road map.

b)

B. Determine the goals, establish priorities, get the teams ready, and create a plan.

c)

C. Determine the endpoint, establish goals, create the plan, and create a road map.

d)

D. Determine the beginning point, establish priorities, get the teams ready, and create a road map.

107.

1. What is one of the most common tools used during discovery to gather information about the organization's business environment and processes?

a)

A. A shared repository for the business environment and processes documents

b)

B. A questionnaire completed by the organization administrator

c)

C. A questionnaire completed by different users

d)

D. A virtual meeting for business environment and process leaders

108.

1. The information you gather during discovery provides an understanding of the customer on which three levels?

a)

A. Core level, process level, and organization level

b)

B. Overall client level, process level, and activity level

c)

C. Digital level, process level, and core level

d)

D. Overall client level, activity level, and organization level

109.

1. A functional consultant needs _________ skills to perform well.

a)

A. Coaching

b)

B. Analytical

c)

C. All of the answers are incorrect.

d)

Team-building

110.

1. A functional consultant has four main knowledge areas: _______________, domain expertise, SAP software knowledge, and soft skills.

a)

A. People management

b)

B. Functional expertise

c)

C. All of the answers are incorrect.

d)

Communication

111.

1. Systems integration testing is performed by a _______________ consultant.

a)

A. Functional

b)

B. Sales

c)

C. Technical

d)

Business

112.

1. Source to Pay focuses on ______________ and procurement, helping businesses optimize, simplify, and effectively manage all spending processes.

a)

A. Finance

b)

B. Losses

c)

C. Stakeholders

d)

D. Employees

113.

1. Integration is always the key component. It is about integrating ______________ and platforms for a seamless, end-to-end experience.

a)

A. All of the answers are incorrect.

b)

B. Systems

c)

C. Processes

d)

D. Communications

SAP ERP

Total questions: 113

Worksheet time: 59mins

Similar Resources on Wayground