WorksheetsOBM 340 - CHAPTER 11 INDUSTRIAL RELATIONS
Total questions: 14
Worksheet time: 7mins
1) relationship between an employee and his employees pertaining to the employees' employment or non-employment, terms and conditions of work and others
2) it deals about each party's rights and obligations and helps to establish a harmonious
definition of industrial relation
definition workman
definition trade disputes
decision making process is made up of three parties
tripartite systems
workman
trade disputes
picket
the parties that participated in the tripartite systems:
the employees
the employer
the government
SOCSO
1) productivity 2) profitability 3) loyalty 4) discipline 5) avoidance of wastage
6) proper care & usage of tools and machine 7) safety 8) obedience to lawful orders
9) cooperation 10) industrial harmony
expectation of employers
expectations of employee
1) wages 2) fringes benefits 3) security of tenure of employment
4) job satisfaction/promotion 5) conducive work environment 6) medical attention
7) leave 8) retirement benefits 9) retrenchment benefits 10) industrial harmony
expectations of employer
expectations of employees
1) any person from the top management to the ordinary workers , provided a contract of employment to work for hire or reward.
2) an apprentice and a family member employed in the family business regularly receives salary from the family business
3) an employee dismissed, discharged, or retrenched from a trade dispute
4) employee resign because his employers' because unreasonable reasons and claims constructive dismissal
workmen within the scope of industrial relations
trade disputes
industrial actions by employees and employers
1) there is contract employment
2) agrees to provide his own personal services and skills
3) the workman performs the work personally for the employer
4) employer has the right to control the manner in which the work is done
5) there is remuneration to paid by the employer
guidelines in deciding workman
guidelines in deciding trade dispute
guidelines in deciding picket
refers to any disputes between an employer and his workers which is connected with the employment or non-employment or the terms of employment or the condition of work of any such worker
trade disputes
workman
industrial relations
picket
1) not intimidate anyone
2) only workers directly involved in the dispute
3) do not require police permit as is a legal activity unless if beyond the confines of law
picket
lock out
strike
trade dispute
1) derogatory comments
2) requesting passers-by to show their support
3) giving information to the mass media
4) during lunch hour / before and after working hour
ways of picket
ways of strike
ways of lock out
ways of trade disputes
1) occurs when a group of workers refuse to work until the employer accepts their demands
2) refusal to continue work or to accept work, intended to result in any limitation restriction, reduction of their duties connected with employer
3) must be a member of a registered union.
picket
trade disputes
strike
lock out
the employer refuses to allow the worker to work until dispute between them is settled
1) the closing of a place of employment
2) the suspension of work
3) the refusal by an employer to continue to employ any number of workmen employed by him
picket
lock out
trade dispute
strike
effective way of ending a strike because workers realize their action did not give negative economics effects and decided to go back to work
picket
strike
trade disputes
lock out
1) over a collective agreement which has been deposited with and accepted by the Industrial Court
2) Over management prerogatives
3) During and immediately after the proceedings of a Board of Inquiry appointed by the Minister
4) After a trade dispute has been referred to the Industrial Court for arbitration
5) that has been resolved by the Minister
6) over a union claim for recognition
7) YDP Agong refuses permission for the dispute to be referred to the Industrial Court
trade dispute
industrial relations
strike
lock out
