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OBM 340 - CHAPTER 11 INDUSTRIAL RELATIONS

Total questions: 14

Worksheet time: 7mins

Name
Class
Date
1.

1) relationship between an employee and his employees pertaining to the employees' employment or non-employment, terms and conditions of work and others

2) it deals about each party's rights and obligations and helps to establish a harmonious

a)

definition of industrial relation

b)

definition workman

c)

definition trade disputes

2.

decision making process is made up of three parties

a)

tripartite systems

b)

workman

c)

trade disputes

d)

picket

3.

the parties that participated in the tripartite systems:

a)

the employees

b)

the employer

c)

the government

d)

SOCSO

4.

1) productivity 2) profitability 3) loyalty 4) discipline 5) avoidance of wastage

6) proper care & usage of tools and machine 7) safety 8) obedience to lawful orders

9) cooperation 10) industrial harmony

a)

expectation of employers

b)

expectations of employee

5.

1) wages 2) fringes benefits 3) security of tenure of employment

4) job satisfaction/promotion 5) conducive work environment 6) medical attention

7) leave 8) retirement benefits 9) retrenchment benefits 10) industrial harmony

a)

expectations of employer

b)

expectations of employees

6.

1) any person from the top management to the ordinary workers , provided a contract of employment to work for hire or reward.

2) an apprentice and a family member employed in the family business regularly receives salary from the family business

3) an employee dismissed, discharged, or retrenched from a trade dispute

4) employee resign because his employers' because unreasonable reasons and claims constructive dismissal

a)

workmen within the scope of industrial relations

b)

trade disputes

c)

industrial actions by employees and employers

7.

1) there is contract employment

2) agrees to provide his own personal services and skills

3) the workman performs the work personally for the employer

4) employer has the right to control the manner in which the work is done

5) there is remuneration to paid by the employer

a)

guidelines in deciding workman

b)

guidelines in deciding trade dispute

c)

guidelines in deciding picket

8.

refers to any disputes between an employer and his workers which is connected with the employment or non-employment or the terms of employment or the condition of work of any such worker

a)

trade disputes

b)

workman

c)

industrial relations

d)

picket

9.

1) not intimidate anyone

2) only workers directly involved in the dispute

3) do not require police permit as is a legal activity unless if beyond the confines of law

a)

picket

b)

lock out

c)

strike

d)

trade dispute

10.

1) derogatory comments

2) requesting passers-by to show their support

3) giving information to the mass media

4) during lunch hour / before and after working hour

a)

ways of picket

b)

ways of strike

c)

ways of lock out

d)

ways of trade disputes

11.

1) occurs when a group of workers refuse to work until the employer accepts their demands

2) refusal to continue work or to accept work, intended to result in any limitation restriction, reduction of their duties connected with employer

3) must be a member of a registered union.

a)

picket

b)

trade disputes

c)

strike

d)

lock out

12.

the employer refuses to allow the worker to work until dispute between them is settled

1) the closing of a place of employment

2) the suspension of work

3) the refusal by an employer to continue to employ any number of workmen employed by him

a)

picket

b)

lock out

c)

trade dispute

d)

strike

13.

effective way of ending a strike because workers realize their action did not give negative economics effects and decided to go back to work

a)

picket

b)

strike

c)

trade disputes

d)

lock out

14.

1) over a collective agreement which has been deposited with and accepted by the Industrial Court

2) Over management prerogatives

3) During and immediately after the proceedings of a Board of Inquiry appointed by the Minister

4) After a trade dispute has been referred to the Industrial Court for arbitration

5) that has been resolved by the Minister

6) over a union claim for recognition

7) YDP Agong refuses permission for the dispute to be referred to the Industrial Court

a)

trade dispute

b)

industrial relations

c)

strike

d)

lock out