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Enterprise resource planning

Total questions: 15

Worksheet time: 10mins

Name
Class
Date
1.

Which application’s primary business benefits include market demand, resource and capacity constraints, and real-time scheduling?

a)

A. CRM

b)

B. SCM

c)

C. ERP

d)

D. All of the above

2.

Who are the primary users of SCM systems?

a)

A. Sales, marketing, customer service

b)

B. Accounting, finance, logistics, and production

c)

C. Customers, resellers, partners, suppliers, and distributors

d)

D. All of the above

3.

Which of the following is a reason for ERPs explosive growth?

a)

Which of the following is a reason for ERPs explosive growth?

b)

B. ERP addresses the need for global information sharing and reporting

c)

C. ERP is used to avoid the pain and expense of fixing legacy systems

d)

D. All of the above

4.

3. What must a system do to qualify as a true ERP solution?

a)

A. Be flexible

b)

B. Be modular and closed

c)

C. Extend within the company

d)

C. Extend within the company

5.

2. What is at the heart of any ERP system?

a)

A. Information

b)

B. Employees

c)

C. Customers

d)

D. Database

6.

Which of the following describes an ERP system?

a)

Which of the following describes an ERP system?

b)

B. ERP systems enable people in different business areas to communicate

c)

C. ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization’s performance

d)

D. All of the above

7.

To qualify as an ERP system it must be flexible, modular and open, comprehensive, and beyond the company.

a)

True

b)

False

8.

Sales, marketing, and customer service are the primary users of (a)   systems.

9.

Accounting, finance, logistics, and production are the primary users of (a)   systems.

10.

The primary purpose of an ERP is to collect, update, and maintain department wide information.

a)

True

b)

False

11.

An information system produces information using the ________ cycle.

a)

data analysis

b)

input-process-output.

c)

input-output.

d)

process-input-output.

12.

HR stands for (a)   .

13.

___________ helps managers to improve future performance, by establishing objectives and selecting a course of actions for the benefit of the organization.

a)

Enterprise

b)

Resource

c)

Planning

d)

CRM

14.

What does ERP stand for?

a)

Enterprise Resource Planning

b)

Enterprise Resource Program

c)

Enterprise Recycling Program

d)

Environmental Resource Planning

15.

ERP package will handle ________ business functionalities.

a)

one

b)

two

c)

three

d)

all