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Final Exam Review

Total questions: 93

Worksheet time: 48mins

Name
Class
Date
1.

What is the first bonding attachment on the Grounding Hierarchy?

a)

IBT

b)

Bug nut or split bolt to #6 ground wire

c)

Ground Rod

d)

Side Clamp on Meter

e)

Front Clamp on Meter

2.

What is the second bonding attachment on the Grounding Hierarchy?

a)

IBT

b)

Ground Rod

c)

Bug nut or split bolt to #6 ground wire

d)

Side Clamp on Meter

e)

Front Clamp on Meter

3.

What is the third bonding attachment on the Grounding Hierarchy?

a)

IBT

b)

Ground Rod

c)

Bug nut or split bolt to #6 ground wire

d)

Front Clamp on Meter

e)

Side Clamp on Meter

4.

What is the fourth bonding attachment on the Grounding Hierarchy?

a)

Front Clamp on Meter

b)

Ground Rod

c)

Bug nut or split bolt to #6 ground wire

d)

IBT

e)

Side Clamp on Meter

5.

What is the fifth bonding attachment on the Grounding Hierarchy?

a)

Front Clamp on Meter

b)

Ground Rod

c)

Bug nut or split bolt to #6 ground wire

d)

IBT

e)

Side Clamp on Meter

6.

Scrapping paint from the bonding point is optional.

a)

True

b)

False

7.
When considering how to bond while installing at a mobile home, which option would you use? (Use Photo)
a)
I-Beam Clamp
b)
Water Pipe Clamp
c)
Splitbolt/Bugnut #6AWG
d)
Meter Side Clamp
8.
When considering how to bond while installing at a mobile home, which option would you use? (Use Photo)
a)
I-Beam Clamp
b)
Water Pipe Clamp
c)
Splitbolt/Bugnut #6AWG
d)
Meter Side Clamp
9.
Select all criteria that must be present to use a water pipe as a bonding option.
a)
Cold Water
b)
Copper Pipe
c)
Clamped within 5ft of service entry location
d)
10ft of pipe covered by earth
e)
Electrically contiguous
10.

Should you?

a)

Bond to Gas Line

b)

Bond to Water Pipe

c)

Bond to Water Spigot

d)

Bond to Power Meter

e)

Bond to Ground rod

11.

Should you?

a)

Open a Power Meter

b)

Remove other companies ground

c)

Bond using Ground block

d)

Bond using splitter

e)

Bond using amplifier

12.

Select the question if the answer is Yes.

a)

If the tap is grounded in the ped, does the tech still have to ground drop at the structure?

b)

If the tap is in a lockbox at an apartment, does the technician need to ground?

c)

Can the tech share a split bolt with another provider like AT&T?

d)

Can the tech share a split bolt with another drop as long as both drops are comcast?

13.
What is the Maximum length regarding ground wire? Select Correct or Incorrect
a)
No longer than 10 ft
b)
No longer than 20 ft
c)
Shorter than shortest cable outlet
d)
Shorter than longest cable outlet
14.

Select what is correct standard for ground tags.

a)

1 in the House Box

b)

1 at the Point of Bonding

c)

Tech Number written on tag

d)

Date of installation written on tag

e)

1 on every job

15.

If the bonding is incorrect, we are responsible for correcting it.

a)

True

b)

False

16.

Where should the house box be located on the home?

a)

Below the Power Meter

b)

By the Tap

c)

Next to the Power Meter

d)

Near Gas Meter

17.

How much of a bend radius should a coax line have to prevent damage?

a)

5 inch

b)

3 inch

c)

7 inch

d)

1 inch

18.

What do we need to utilize whenever running an outlet?

a)

Bricks

b)

Silicone

c)

Roof

d)

Screw Clips

e)

Feed through Bushings

19.

The connection point between the drop and the outlet should always be in a weather-proof shelter (House box, etc...).

a)

True

b)

False

20.

Following power with your drop is a requirement, not optional.

a)

True

b)

False

21.

What are the PHT levels for Downstream?

a)

32 to 51

b)

-12 to +12

c)

-8 to +8

d)

-15 to +15

22.

What are the PHT levels for Upstream?

a)

32 to 51

b)

40 to 55

c)

Above 30

d)

Under -30

23.

What is noise?

a)

Signals transmitted through the air from transmitter to receiver

b)

Signals generated by CPE and sent to the headend

c)

Signals present in the environment but not used by Comcast

d)

Signals generated at the headend and sent to CPE

24.

What is MoCA?

a)

Signals transmitted through the air from transmitter to receiver

b)

Signals generated by CPE and sent to the headend

c)

Signals generated at the headend and sent to CPE

d)

Data transmitted through coax device to device

25.

PHY Rate for MoCA has to be 200+ mbps in order to pass PHT.

a)

True

b)

False

26.
Calculate the DS level
a)
+10.5
b)
+8.5
c)
+3.5
d)
+0.5
27.
Calculate the DS level
a)
-1
b)
-10
c)
-10.5
d)
-12.5
28.
Calculate the DS level
a)
-7
b)
-7.5
c)
-10
d)
-10.5
29.
Calculate he US level
a)
40
b)
41
c)
43.5
d)
45.5
30.
Calculate the US level
a)
41
b)
41.5
c)
31
d)
31.5
31.
Calculate the US level
a)
41.5
b)
41
c)
37.5
d)
35
32.
MoCA attenuation is -1dB for every _____ ft of cable
a)
5
b)
10
c)
15
d)
25
33.
MoCA calculations always start at ____ and go down from there.
a)
+10
b)
0
c)
-10
34.

What types of cable should be replaced whenever possible?

a)

Damaged

b)

RG6

c)

RG59

d)

25 AWG

e)

RG11

35.
RSSI is a measurement of what type of signal?
a)
MoCA
b)
Wi-Fi
c)
USTX
d)
DSRX
36.
Select the passing RSSI level
a)
-200 dBs
b)
-100 dBs
c)
-90 dBs
d)
-70 dBs
37.
What device is pictured here?
a)
XG1
b)
XG2
c)
Xi5
d)

XB6

e)

XB7

38.
What device is pictured here?
a)
XG1
b)
XG2
c)
Xi5
d)
Xi6
e)
XB6
39.
What device is pictured here?
a)
XG1
b)
XG2
c)
Xi5
d)
Xi6
e)
XB6
40.
What application should CPE, timeframe, and customer contact information be found in?
a)
Penguin
b)
Xfinity App
c)
Tech360
d)
Tech-force 100
41.
When you realize you will need more time on an install than originally thought, you should update your ________.
a)
ETA
b)
ETM
c)
ETR
d)
ETC
42.
If the customer's order is calling for an "ALL IP" install, where they will be using 4 TVs, what CPE would you need to have? (SELECT ALL CPE YOU COULD USE)
a)
XB6
b)
Xi5
c)
Xi6
d)
XiD
e)
XG1
43.
Auto Dispatch will route the next job to the tech...…
a)
That is closest
b)
That has the earliest ETC
c)
That has the most CPE
d)
That has the most experience
44.
If you are finished with a job and another job has not been assigned, what should you do?
a)
EOD Go home
b)
Send a message to dispatch through penguin
c)
Send a Task message to FTC
45.
If an FTC clears you to EOD, what should you do next?
a)
EOD Go home
b)
Send a message to dispatch through penguin
c)
Send a task message to FTC
46.
Who is responsible for CPE once that CPE is removed from the customer's account by you?
a)
The Tech
b)
The Customer
c)
The Warehouse
d)
The Supervisor
47.
Select the correct Primary Code (FSIK HSI and X1-Video)
a)
RA1
b)
RT2
c)
RT8
d)
RQ2
e)
RJ1
48.
Select the correct Primary Code (NC HSI and X1-Video)
a)
RA1
b)
RT2
c)
RT8
d)
RQ2
e)
RJ1
49.
Select the correct Primary Code (RC HSI and X1-Video)
a)
RA1
b)
RT2
c)
RT8
d)
RQ2
e)
RJ1
50.
Select the correct Primary Code (TC HSI and X1-Video)
a)
RA1
b)
RT2
c)
RT8
d)
RQ2
e)
RJ1
51.
Select the correct Equipment Codes (NC HSI and X1-Video)
a)
EA1
b)
EB1
c)
EB5
d)
EB6
e)
EC5
52.
Select the correct Equipment Codes (RC HSI Customer Owned Modem)
a)
EA1
b)
EB1
c)
EB5
d)
EB6
e)
EC5
53.
When the job is classified as NC, TC, or FSIK, can you bill for replacing the drop?
a)
Yes
b)
No
54.
Select all job types when you CAN bill for replaced drop.
a)
FSIK
b)
TC
c)
NC
d)
RC
55.
Select all job types when you CAN NOT bill for replaced drop.
a)
FSIK
b)
TC
c)
NC
d)
RC
56.
What is the minimum acceptable RSSI strength for reliable wireless internet use?
a)
-100 dBs
b)
-70 dBs
c)
- 50 dBs
d)
-30 dBs
57.
What device does Xfinity offer to extend Wi-Fi coverage around a home?
a)
xFi App
b)
Netgear Pods
c)
xFi Pods
d)
Wireless Extenders
58.
What issue occurs when the router is too close to another radio transmitting device that is not another router.
a)
Co-Channel Interference
b)
Adjacent Channel Interference
59.
What issue occurs when the router is too close to another router.
a)
Co-Channel Interference
b)
Adjacent Channel Interference
60.
What web activity uses the most bandwidth?
a)
Checking Email
b)
Gaming
c)
SD Streaming
d)
HD Streaming
e)
Google Searching
61.
What is the best practice for devices that use a lot of bandwidth?
a)
Central Location
b)
Only use in non-peak hours
c)
Hardline the Connection
d)
Install Better Modem
e)
Increase Package Speed
62.
What is the best practice for video buffering and customer has internet essentials package?
a)
Central Location
b)
Only use in non-peak hours
c)
Hardline the Connection
d)
Install Better Modem
e)
Increase Package Speed
63.
What is the best practice for deciding the location of the gateway?
a)
Central Location
b)
Only use in non-peak hours
c)
Hardline the Connection
d)
Install Better Modem
e)
Increase Package Speed
64.
Where is the gateway's Wi-Fi Blind Spot?
a)
Directly Above
b)
Directly Below
c)
Directly In Front
d)
Directly In Rear
65.
Where would you use meter to test first on a TC?
a)
Tap
b)
Splitter
c)
Outlet
d)
Ground-Block
66.

What method helps us find the issue faster?

a)

Point of Comparison

b)

Divide and Conquer

c)

Rinse and Repeat

d)

When in doubt, swap it out

67.
If the meter fails at the ground-block, but passes at the tap, what would fix the issue?
a)
Replace the outlet
b)
Replace the CPE
c)
Replace the drop
d)
Replace the Tap
68.
What test shows only the noise present in a line?
a)
Outlet Check
b)
DS Spectrum
c)
Ingress Scan
d)
Flux Scan
e)
Drop Validation
69.
What test shows USTX and noise present in a line?
a)
Outlet Check
b)
DS Spectrum
c)
Ingress Scan
d)
Flux Scan
e)
Drop Validation
70.
What test is specifically designed to see if a drop needs replaced?
a)
Outlet Check
b)
DS Spectrum
c)
Ingress Scan
d)
Flux Scan
e)
Drop Validation
71.
To get the Actual US Power level, a tech must add the TxPwr to the __________ on a Docsis Scan.
a)
Port Mer
b)
Mer
c)
RxPwr
d)
TxPwr
72.

What is the Actual USTX level?

a)
38.5 dBs
b)
41.5 dBs
c)
53 dBs
d)
55.5 dBs
73.
What is the desired level of the US RxPwr?
a)
0
b)
3
c)
5
d)
10
74.
Who is contacted when the levels at the Tap are failing?
a)
TSC
b)
FTC
c)
XOC
d)
Air B&B
75.
If XOC detects noise coming from a home, they will place a _________ which blocks all or most _________ to protect the Node.
a)
MoCA Filter, Beacon Signal
b)
Ground Block, Voltage
c)
Noise Filter, US Signals
d)
Max Flipper, Wack Info
76.
A tech must comply with what on every install? (Select All That Apply)
a)
Passing Ingress Scan
b)
Passing Howler Scan
c)
Passing PHT
77.

MHT outlet check is very useful for trouble shooting.

a)

True

b)

False

78.
When replacing a Mid-Span drop, where do you cut the old drop from first?
a)
Pole
b)
Mid-Span
c)
Structure
79.
When hanging aerial drop at the pole over a roadway, where should the ladder be positioned?
a)
Front of the pole In the roadway
b)
Rear of pole opposite of the roadway
c)
Either side of the pole, parallel to the roadway
80.
When hanging an aerial drop over or near a roadway, what should you do? (Select all that apply
a)
Deploy Traffic Cones
b)
Wear Reflective Vest
c)
Use Vehicle as a Barrier to traffic
d)
Position your work space to watch traffic
e)
Call for assistance
81.

You should place your rear cone 5ft back every 10 miles the speed limit goes over 30 mph.

a)

True

b)

False

82.
How many points of contact are required when climbing up and down a ladder?
a)
1
b)
2
c)
3
d)
4
83.
What is the correct tie off for the strand?
a)
1-1-1
b)
3-1-1
c)
1-0-1
d)
2-1-1
84.
The ladder angle should be at a ___ to ___ ratio.
a)
1-1
b)
2-1
c)
3-1
d)
4-1
85.
Which ladder carry is used for down and uphill?
a)
Horizontal
b)
Vertical
c)
Either
86.
When you carry down or up hill, the ladder should always be on the _______ side.
a)
Uphill
b)
Downhill
87.
Which body part should never go outside the rails when up a ladder?
a)
Eye Lashes
b)

Toe nails

c)

Knee caps

d)

Belly button

88.
Select all things that should be inspected before climbing a ladder.
a)

Surrounding environment

b)
Pole Stability
c)
Ladder rungs and rails
d)
Rope and Pulley
e)
Safety Gear
89.
When in an attic, where is it safe to step?
a)
Joist
b)
Rafter
c)
Top Plate
d)
Fan Fixture
90.
What creates unsafe crawlspace conditions?
a)
Infestations
b)
Water
c)
Sharp objects
91.
Techs should drill from the ________ to the ________.
a)
Inside-Outside
b)
Outside-Inside
92.
New outlets should be a minimum of ____ inches from electrical receptacles.
a)
3
b)
6
c)
10
d)
12
93.
Before connecting bonding attachments, you should test the location with your ______.
a)
ONU
b)
BLT
c)
VOM
d)
FVD

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