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Outlook email and calendar

Total questions: 45

Worksheet time: 32mins

Name
Class
Date
1.

What is the purpose of an Address Book?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

To send a message to a group of contacts

d)

To store personal and professional contact information

2.

What does Bcc stand for?

a)

Blind Carbon Copy

b)

Business Contact Center

c)

Business Communication Channel

d)

Blind Contact Card

3.

What is a Contact in the Outlook Address Book?

a)

A person, organization, or business

b)

An electronic message sent using a computer network

c)

A collection of contact email addresses

d)

An area at the top of an Office program window

4.

What is an E-mail?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An electronic message sent using a computer network

d)

To store personal and professional contact information

5.

What is a Keyword?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An electronic message sent using a computer network

d)

A word or phrase used in a search

6.

What is a Ribbon?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

7.

What is a Signature?

a)

To organize and store old files

b)

An electronic identifier inserted in email messages

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

8.

What is Spam?

a)

Unsolicited or junk email

b)

An electronic identifier inserted in email messages

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

9.

What is an Appointment in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion

10.

What is an Event in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion

11.

What is a Meeting in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion

12.

Which of the following is an ADVANTAGE of email

a)

Messages can be sent and read at any time

b)

Many people don't have email

c)

Email might contain viruses

d)

Emails with large attachments take a long time to send

13.

Which of these is a disadvantage of email?

a)

It is faster than normal post

b)

You can instantly share ideas

c)

After the cost of internet, it is limitless and free

d)

You cannot expect to get an immediate response (like with instant messages)

14.

What do you call the place in Outlook where new messages arrive?

a)

Inbox

b)

Outbox

c)

Draft

d)

Sent Items

15.

Where can you access your school email?

a)

Only in school

b)

Anywhere with internet/wifi

16.

What does CC stand for?

a)

Carry Cheese

b)

Complete Caption

c)

Carbon Copy

d)

Close Capture

17.

What is the best way to send a picture in an email?

a)

You cannot send pictures in email

b)

As an attached file

c)

Put it on a website and send a link

d)

Post a usb stick with it on

18.

The ___________________ of a message also appears in the title bar of the message window

a)

addressee

b)

subject

c)

flags

d)

date

19.

An email that you are still working on is stored in the ________________.

a)

Inbox

b)

New Mail folder

c)

Drafts folder

d)

Sent Items folder

20.

If you do not want the recipients of your message to see the others you also sent the message to, you should use the _________________ feature.

a)

Cc

b)

Flag

c)

Hide

d)

Bcc

21.

Used to keep and track appointments

a)

Tasks

b)

Notes

c)

Mail

d)

Calendar

22.

If you have a weekly meeting, create a(n) _________________.

a)

recurring event

b)

appointment reminder

c)

event that lasts 24 hours or more

d)

seven-day event

23.

Set a ____________ when you enter an appointment in the Calendar and you want to invite others.

a)

date

b)

flag

c)

note

d)

meeting

24.

If you want to be alerted when a task is due, you should set and use a _______________.

a)

category

b)

reminder

c)

flag

d)

signal

25.

What are the different views to view your CALENDAR?

a)

Month

b)

Week

c)

Work Week

d)

Day

26.

What is needed to schedule a Teams Meeting?

a)

Title

b)

Required

c)

Optional

d)

Start Time & Date

End Time & Date

27.

Is this a phishing scam?

a)

Yes

b)

No

28.

Is this a phishing scam?

a)

Yes

b)

No

29.

Spam can be a way to mass send out phishing attempts. 

a)

true

b)

false

30.

is unsolicited email, instant messages, or social media messages

a)

Spam

b)

unsolicited messages

c)

junk email

d)

all of these

31.

One of the first steps you should take to identify a phishing website is to look at the URL.

a)

true

b)

false

32.
What is phishing?
a)
scams through websites
b)
scams through emails
c)
scams through phone calls
d)
scams through text messages
33.
Sara finds a message on her phone that she thinks might be a scam.  She should:
a)
Forward the message to her friends to see if they think it's a scam too.
b)
Reply and ask the sender not to send more mail.
c)
Delete the message.
34.
When people send you phony emails, pop-up messages, social media messages, texts, calls, or links to fake websites in order to hook you into giving out your personal and financial information.
a)
Plagiarizing
b)
Skimming
c)
Phishing
d)
Identity Theft
35.
Select the Phishing Schemes that apply to the following email:
From:  no_reply@emailinternet.chase.com
Subject:  Account Status
Attention US Bank Customer,
Due to a recent security check on your account, we require you to confirm your details.  Failure to do so within 24 hours will lead to account suspension.  Sorry for the inconveenince.
Click here to confirm your account

Regards,
US Bank Online Customer Service
This email has been sent by US Bank.
                                                         
a)
Generic greeting & Link to email
b)
Sense of urgency & Spelling errors
c)
Need to verify account info
d)
ALL of the previous choices are in the email.
36.
Teens are some of the most frequent targets of identity theft and other scams. Why?
a)
Identity thieves look for “clean” Social Security numbers that haven’t yet been used to get credit.
b)
Thieves want to help teens get student loans for college
c)
It will help teens do better in school
d)
Identity thieves are just testing teens to see if they will fall for their scams
37.
To prevent identity theft use one of these on credit card, bank and cell phone accounts.
a)
Combination lock
b)
Password
c)
A piece of tape to cover up the number
d)
A fake name
38.
What is a phishing scam?
a)
Someone trying to log your keys
b)
YOU SPELLED FISHING WRONG SIR!
c)
Someone sending you a virus
d)
Someone pretending to be a legitimate business
39.
How can you detect a phishing scam?
a)
The companies logo is on the email
b)
The email asks for information the company should already know
c)
The email is sent directly to you
d)
The email ends with @paypal.co.uk
40.
Which is NOT a phishing feature?
a)
sense of urgency
b)
addressed to you
c)
link to website
d)
generic greeting
41.
The best way to avoid phishing is to
a)
be skeptical about any online requests for personal information.
b)
stay off social media.
c)
not share your email address.
d)
use the same password for all accounts.
42.

If you receive a message that your computer has a virus, you should . . .

a)

download the fix immediately!

b)

be suspicious because they can't tell if your computer has a virus.

c)

send them your credit card information right away to get help!

43.

What should you look for in the URL to make sure that a site is safe before adding personal information?

a)

https: and a padlock

b)

www. and a globe symbol

c)

that it ends with .com

44.

What is the main goal of Internet scammers?

a)

Fame

b)

Mischief

c)

Money

d)

Touchdowns

45.

Which of the following should you NOT do in response to an email scam?

a)

Tell your parents

b)

Reply to the email

c)

Report the email as spam

d)

Delete the email