WorksheetsAS Q1ROSA Summit (Business Acumen)
Total questions: 10
Worksheet time: 5mins
The current BIOMetrics categories are:
Total Gross Add Attainment, Accessory Revenue, Inline Quote PAAL %,
Phone Add Attainment, VHI BCR, VMP Take Rate, VZHome Protect %, Perks Per Line
Phone Add Attainment, Perks, VHI BCR, VMP Take Rate, Premium Plans
None of these
The 2024 ORD Metric changes include:
Source returns split into 2 categories, OCC roll up alignment, Shrink COGS to COGM
Source returns removed from ORD, OCC $/Transaction adjusted to $15, Device discounts decreased to $.10
No changes for 2024
Overall target moved to 1500 pts
VHI sales reflect on sales reports:
Once the transaction is processed and completed in Omni POS
48hrs after the transaction is completed at POS
Upon customer activation
After the VHI VZEngage follow up call is made
The top enhancements/fixes for the Jan ER were:
VZEngage lead in-store appointment, QT automation, Local Growth Pricing Offer, SMB and Manual lead counts added to VZEngage Mgr Dashboard.
View Together spinning after payment on on upgrade with trade transaction fixed, $0 Standalone Trade
All of these
None of these
Which profit measure do business leaders often use to measure a company’s operational discipline?
Operating income (sometimes called EBIT), because it measures the cost of a business's core operations.
Asset utilization ratio because it calculates the total revenue earned for every dollar of assets a company owns.
Net profit or bottom line because it is income minus cost of goods sold, expenses, depreciation and amortization, interest, and taxes for an accounting period.
Ability to save money on Staples supplies.
An ROI analysis can help someone determine what?
The number of times during a fiscal year that a company sells its average dollar cost value of inventory
If adding 2 Perks is better than purchasing 1
Any debt of the business that is not expected to be paid for at least one year from the date of the Balance Sheet
Whether or not an investment will bring a greater return than its original cost
Why is Operating Income an important metric to keep track of?
Operating income shows how efficiently a company is able to sell and produce its product or service.
Operating income indicates how efficiently a company executes its core business functions to run the company.
All of these
Operating income shows the net earnings of a company.
Which has the biggest impact on net income or the bottom line: cutting costs or increasing sales?
Cutting costs
Increasing sales
They both have the same impact
VZEngage contacted results include:
Total Sales (Abandoned Carts + Outbound CRM Campaigns + Video Assist + Manual Leads)
Video Assist total boxes + VZEngage total boxes
VZE Contacted (Abandoned Carts + Outbound CRM Campaigns + Manual Leads)
Phone adds converted MTD at the account level (conversions can occur up to 30 days after a lead is contacted and may be from leads contacted in prior months)
Our VCG Top Priorities for 2024 are:
Tier 1 markets, Rep productivity increase by 25%, Earn back our premium position
Kindness & Integrity, Bias to Action, Winning Mindset, Shared Success
Phone Net Adds, Home Internet Net Adds, Value Market service revenue, NPS/CX
None of these
