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WorksheetsManagement: Chapter 1,2,3
Total questions: 71
Worksheet time: 41mins
Joseph gets a flat tire on the way to school. He decides that he does not have enough time to fix the tire before class, so he calls a friend for a ride. This would be an example of what part of decision making
problem solving
equating solutions
solution engineering
finding problems
Critical thinking is the mental process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion. What characteristics would you see in a critical thinker?
open to new ideas, analytical, communicative, flexible, risk taker
Which of the following is an example of clinical reasoning
Elastic thinking arises from what scientists call “bottom-up” processes
Because this kind of processing is nonlinear, it can produce creative ideas that would not have arisen in the step-by-step progression of analytical thinking. What is an example of elastic thinking
Instead of reading about animals, sammy decides to go to the zoo to observe how the animals behave. What type of learning is this considered?
Brooke is stuck in traffic and makes an impulsive decision to take the other route even though she doesn't know the way. This would be an example of what theoretical approach to problem solving and decision making?
heuristics
Emotional decisions
Rationality
While shopping in the city, Mariah notices a beautiful shirt that cost $500. She decides to pass on that shirt. The next store sells similar shirts for $50 and she decides to get it since it is a way better deal. The $500 shirt would be considered what type of heuristic
Anchoring bias
What qualities about the traditional problem solving process shown below are true?
1.Identify the problem
2.Gather data to analyze the causes and consequences of the problem
3.Explore alternative solutions
4.Evaluate the alternatives
5.Select the appropriate solution
6.Implement the solution
7.Evaluate the results
time consuming
most well known and widely used
extremely discouraged in the world of nursing
is the only acceptable way to problem solve
The Managerial Decision making models -or- the rational decision making model includes what steps
Determine the decision and desired outcome
research and identify options
compare and contrast these options and their consequences
make a decision and implement the action plan
evaluate results
Developed by the national association of social workers, the integrated ethical problem solving model includes which of the following steps
Ignoring the ethical issue and going with your gut
Reviewing codes and standards and then utilizing your own feeling.
Determine the ethical issue, identify key values, develop action plan, implement and reflect the outcome
Which of the following are the correct steps of the nursing process
What is the greatest strength of the nursing process
the multiple venues for feedback
its reliance on guesswork and intuition
its focus on paperwork and documentation
its ability to save time and resources
Identifying the decision and collecting data would be included in what part of the nursing process
identifying criteria for decisions and identifying alternatives would be included in what part of the nursing process
Choosing an alternative and implementing an alternative would be part of what step of the nursing process
which is true regarding the Recognition primed Decision (RPD) model for intuitive decision making
Individuals act on first impulse if the “imagined future” looks acceptable
attempts to understand how humans make quick decisions without having to compare options
What qualities would describe a successful decision maker
self aware, courageous, sensitive, energetic, creative
What questions should we ask in data gathering
What is the cause of this problem and areas of conflict
how much longer is this class?
What is the setting or problem?
Will there be food?
New research suggests that ____ also plays a role in how individuals make decisions
anxiety
gender
shoe size
Which is true regarding values and their impact on decisions
based upon a personal value system
can be consciously or subconsciously
choices are not possible because of beliefs
influence how information is gathered and determine if they get addressed or ignored
are not important in decision making and hold no bearing
The right side of the brain is known for what qualities
The left side of the brain is known for
What are some decision making tools that you can use
decision grids
payoff tables
decision trees
square root and pi
Which is true regarding a payoff table used in decision making
shows cost-profit
determines probabilities
uses historical data
provides a comprehensive outlook on future decision and prices
what is the difference between a decision tree and a consequence table
a decision tree is tied to outcome of other events
a consequence table demonstrates alternatives and their consequences
A logic model can
be a schematic or picture
include resources, processes, and desired outcome
depicts relationships amount variables
can be illogical sometimes
What is true regarding a program evaluation and review technique
it can be a flowchart
it can predict when events must take place
shows what must occur in the sequence
is the same thing as all the other decision making models
What is the difference between leadership and management
leaders empower others and are needed to implement change
leaders can only be management
management guides, directs, and motivates others while emphasizing control
everyone can be a leader, not everyone can be a manager
Which of the following is true regarding characteristics of a leader
often do not have delegated authority
have a wider variety of roles than managers
frequently part of a formal organization
focus on group process, information gathering, feedback, and empowering others
Which is true about managers
they are assigned a position with an organization
have a legitimate source of power and authority
are not expected to carry out specific functions
Utilize people, the environment, money, time, and other resources to achieve organizational goals
Direct willing and unwilling subordinates
What are NOT qualities of a leader
envision the future and communicate their visions
motivate followers and lead the way
coordinate resources and follow rules
plan, organize, control, and direct
Which of the following are the steps of the management process
Planning, organizing, staffing, directing, and controlling
Calli decides that the best way to staff her unit is having 5 nurses with 3 patients each and 3 pcts. Because of the amount of staff, she is confident that falls on the unit will decrease. What part of the management process is this
organizing
planning
directing
controlling
Sarah is a nurse manager and is meeting with Cecilia and Ryan about a conflict that occurred during shift. This action would be included in what part of the nursing process ?
directing
planning
organizing
staffing
A nurse manager is giving performance evaluations for her staff this week as well as calculating total spending for the year. This aspect is included in what part of the management cycle
controlling
quality
delegation
planning
Katie is a nurse manager and she believes that if she teacher her staff her method of inserting a foley catheter, productivity will increase. This most closely resembles which management theory
Worker Practice theory
Frederick Taylor's Scientific Management
Which of the following correctly describes Max Webers Management Theory of Bureaucracy?
more rules, regulations and structure increase productivity and efficiency
Encourages informal communication and decision-making processes
Advocates for a flat organizational structure with minimal hierarchy
Focuses on promoting creativity and innovation within the organization
Which is true regarding the human relations era of management theory
emphasized people over machines
it involved participatory mangement
produced the hawthorne effect
Every time George's manager is on the unit, he makes sure to look busy and do his job correctly. This is an example of....
incompetence of people
watching effect
the hawthorne effect
procrastination station
Which is true of the management theory, theory x by douglas mcgregor
Theory X managers believe their employees lack creativity and only work for a paycheck
Theory Y is a participative management style where managers believe employees want to work and make decisions with less supervision
Theory Y managers believe employees enjoy work and want to see the organization succeed.
What is true about interactional leadership theories
Some people in class believe leaders like Nelson Mandella were born to lead. This describes?
Trait theory
Evolutionary theory
great man theory
Behavioral theory
Some people have inherent characteristics that make them better leaders than others. This describes
Lauren allows her employees to do what they please but has some rules when it comes to patient care. She incorporates their feelings and wants into decison making. What behavioral theory does this describe
Democratic leadership
Which of the following would be an example of an authoritarian leader
A yoga instructor that guides through demonstration
A nurse manager that doesn't supervise her unit
A military general that commands for his soldiers to participate.
A kindergarten teacher that allows the class to vote on the movie to watch
What behavioral theory would produce the MOST productivity
Democratic
Authoritarian
Laissez Faire
Cognitive dissonance
When asked about his leadership style, Mark says that each situation requires a different set of skills and leadership style and he goes with the flow. This would describe what theory
Situational and contingency leadership theory
This type of leader is focused on tasks, is results oriented and uses trade offs to meet goals. This person does not identify shared values with others. This would be what type of leader??
Megan has worked on the unit for five years. She shares common values with her coworkers, has a long term vision and empowers others through her positivity and team work. What type of leader is she?
Which of the following is included in Kousez and Posner's five practices for exemplary leadership
What is an example of full range leadership style
a leader that applies principles from laissez faire, democratic and authoritarian leadership styles.
What quality DOES NOT describe nursing leadership of the future?
diverse
enlightened
courageous
competent
disheartened
What two aspects does nursing leadership of the future address
social determinants of health and health equity
What are some factors affecting health care trends
shift in care from community and outpatient settings to inpatient
lack of antibiotics
artificial intelligence
growing older population
Which is NOT true regarding strengths based leadership
focuses on the development or empowerment of strengths as opposed to weakness or areas of needed growth
focuses on areas that need work and implementing a plan to do so
focuses on parts that we fail and how we can improve
focuses on school and how many test you fail
What four aspects make up Rath and Conchie's "The Right People"
influence
strategic thinking
relationship building
execution
wishful thinking
This leadership focuses on the recognition of strengths in others and then, using relational processes and methods, builds upon these strengths to collectively make things happen
appreciative leadership
Samantha asks her staff what they want from the unit and what they need to be successful during their shift . This is an example of ....
appreciative inquiry
slacking
What level of leadership in Jim Collin's Level 5 Leadership is characterized by knowledge, team building skills, the ability to help groups achieve goals, humility, and the empowerment of others through servant leadership.
level five
level two
level three
level 4
What is an example of a nursing manager applying greenleaf's servant leadership
Which of the following is NOT a quality of a servant leader
always reacting before thinking
The ability to listen on a deep level to truly understand
the ability to be open minded and hear without judgements
seeing things whole and sensing relationships and connections
Natalie understands that not all of her employees are inherently motivated to act in the best interest of her as the manager or the hospital, so she decides to incentivize her staff with bonuses for meeting quarterly goals. This is an example of what theory
principal agent theory
What is an example of social capital
Human capital would refer to which of the following
What is an example of a person having emotional intelligence
Which of the following are five components of emotional intelligence
Which of the following are characteristics of agile leadership
Fast, flexible, and adaptable decision making
openess and ideas and innovation
inclusive and democratic approach to followers
deciding things on your own and providing a pamphlet on changes
Elizabeth uses a littman stethoscope. After hearing about how much elizabeth likes her littman and the benefits of it, she decides she wants to get one also. This is an example of what type of leadership
thought leadership
What type of leader attracts followers not by any promise of representation or empowerment but by their risk taking and vision in terms of being innovative.
thought leader
a form of self analysis that results in learning and may lead to action (practice) that reflects new perspectives gained.
reflective thinking
Suggests that the environment and context in which people work is complex and dynamic and that this has a direct impact on organizational productivity
quantam leadership
