WorksheetsSEIP - Day I Pre training assessment
Total questions: 20
Worksheet time: 10mins
Name
Class
Date
1.
Why do customers choose Himalaya retail store for shopping?
a)
Great deals
b)
Cost effectiveness
c)
Personalized shopping
d)
Unique product variants of single brand
2.
What are the key roles & responsibilities of store executive?
a)
Store operations
b)
Customer engagement
c)
Inventory management
d)
Driving sales & promotions
e)
Vendor management
3.
You should focus in which of the following while handling the customer objections?
a)
Selling product
b)
Building customer relationship
c)
Both
4.
Which of the following selling techniques helps you to increase the average bill value at store?
a)
Upselling
b)
Cross selling
c)
Both
5.
Which of the following will you demonstrate while addressing the customer complaint / objection?
a)
Assurance
b)
Reliability
c)
Empathy
d)
Blame game
6.
Wrinkles and fine lines are formed due to the loss of ____________?
a)
Melanin
b)
Collagen
c)
Sebum
d)
Elastin
7.
What are the benefits of using face scrub?
a)
Minimizes pores
b)
Removes deep-seated impurities
c)
Firms the skin
d)
Boosts new cell formation
e)
Improves blood circulation
8.
What are the key benefits of Himalaya Dark Spot Clearing Turmeric Face Wash?
a)
Eliminates dryness
b)
Boosts skin radiance
c)
Visibly reduces dark spots
d)
Detoxifies & purifies skin
9.
What are the USP’s of Himalaya Crème Cleansing Baby Bar?
a)
Grade I soap with 78% TFM
b)
Free from parabens, phthalates
c)
Skin friendly pH 5.5
d)
Soap free formulation
10.
BOTANIQUE Complete Care Toothpaste contains fluoride, which helps protect from dental cavities
a)
True
b)
False
11.
What are the key ingredients used in Himalaya Pollution Detox Charcoal Face Wash?
a)
Activated Coconut Charcoal
b)
Licorice
c)
Green Tea
d)
Tea tree
12.
Phyto-Vitamin complex is found in which of the following products?
a)
Sparkling White Toothpaste
b)
Stain Removal Toothpaste
c)
Natural Glow Rose Face Cream
d)
Natural Glow Kesar Face Cream
13.
A customer has hair-fall due to dandruff problem. Which of the following products will you recommend?
a)
Anti Hair-Fall Hair Oil
b)
Anti Dandruff Hair Oil
c)
Anti Dandruff Shampoo
d)
Anti Hair-Fall Shampoo
14.
Himalaya Dark Spot Clearing Turmeric Face Serum helps visibly reduces _______ in one week?
a)
Dark spot
b)
Sun spot
c)
Age spots & blemishes
d)
All the given options
15.
What are the benefits of Himalaya Youth Eternity Day Cream?
a)
Visibly reduces fine lines, wrinkles, age spots, and pigmentation in 4 weeks
b)
Improves skin texture and elasticity to help reduce sagging and visible pores
c)
Both
16.
Himalaya kids’ toothpaste is ideal for which of the following age group?
a)
3+ Months
b)
2 to 6 years
c)
2 - 10 years
d)
2 – 12 years
17.
Which of the following is used in Himalaya Youth Eternity product range?
a)
Plant Enzyme Technology
b)
Active Boost Technology
c)
Plant Stem Cell Technology
d)
Natural Protein Technology
18.
Which of the following baby bath product is ideal for new born & sensitive baby skin?
a)
Gentle Baby Soap
b)
Extra Moisturizing Baby Soap
c)
Crème Cleansing Baby Bar
d)
All the given options
19.
Himalaya Baby Powder with Pure Cornstarch contains 99.2% natural origin ingredients and has allergen free fragrance.
a)
True
b)
False
20.
Himalaya Youth Eternity Face Serum is ideal for _______?
a)
Early aging
b)
Mature aging
c)
Both
100 %
