Involves asking questions and restating ideas to discover the true message of the sender

People whose verbal or nonverbal communication aims to hurt or put down other people and show disrespect

People who freely express their thoughts, ideas, and feelings respectfully and allow others to do the same

A form of evaluation that involves determining how much a student or class has learned or is currently learning

The official organizational structure that tells who reports to whom

Working cooperatively with others

A method of teaching in which a teacher tells students what to learn and provides all the structure for the learning to take place

Conduct based on moral principals

An educator who creates situations that help students learn by developing activities that actively involve students in learning, rather than just presenting information

Abstract and less concrete

People who commit to staying up-to-date in their knowledge and skills

Process in which a mediator tries to help those in a dispute reach a peaceful agreement

A neutral third party

The official version of an organization's purpose and goals, along with policies and procedures

A discrepancy between verbal and nonverbal messages

The inclination to see favorable outcomes

The "personality" of an organization based on the assumptions, values, standards, behaviors, and actions of people, as well as the tangible signs of an organization

People who are unwilling to say what they feel, think, or desire, wanting to avoid all conflict

Anticipating the need to find solutions to future problems, needs, or changes.

Involves taking part in professional organizations, attending seminars and conferences, pursuing an advanced degree, or other activities meant to improve professional knowledge and skills

Unforeseen teaching opportunities