WorksheetsCOMPLIMENTARY QUIZ MGT 2023 ORGANIZATIONAL BEHAVIOUR
Total questions: 20
Worksheet time: 10mins
What is meant by 'Chain of Command'?
The procedure for employee recruitment
The system of task allocation
The unbroken line of authority that extends from the top of the organisation to the lowest echelon
The method of performance evaluation
What is a characteristic of a learning organisation?
Resistance to change
A shared vision between employer and employees
A focus on past traditions
Centralised decision-making
Which of the following best describes 'Centralisation'?
Decision making is distributed among many lower-level managers
Decision making is concentrated at a single point in the organisation
Jobs within the organisation have a high degree of standardisation
The organisation has a complex structure with many levels of hierarchy
What is 'Decentralisation'?
Focusing decision-making authority at higher levels of management
Reducing the span of control a manager has
Pushing decision-making down to managers closer to the action
Increasing the number of tasks that an individual performs
What are the six key elements of organisational structure?
Work specialisation, Departmentalisation, Chain of command, Span of control, Centralisation and Decentralisation, Formalisation
Leadership, Motivation, Communication, Work environment, Team dynamics, Conflict resolution
Planning, Organising, Staffing, Directing, Coordinating, Controlling
Recruitment, Selection, Training, Development, Performance Management, Compensation
Which tactic is recommended for overcoming resistance to change?
Ignoring employee opinions
Increasing formalization
Education and communication
Limiting participation
What does work specialisation refer to?
The extent of authority a manager has
The degree to which tasks in an organisation are subdivided into separate jobs
The method of grouping jobs based on the functions performed
The layout of the departmental structure within an organisation
What does decentralisation in an organisation lead to?
Slower decision-making
Increased flexibility and responsiveness to solve problems
More centralised control
Decreased employee morale
What is a primary function of organisational culture?
To provide entertainment for employees
To define the boundary between one organisation and others
To ensure that all employees follow the dress code
To monitor the personal lives of employees
What characterises a 'Strong Culture' in an organisation?
The culture is defined by a rigid set of rules and regulations
The core values are intensely held and widely shared among the organisation's members
The organisation strictly enforces a formal dress code
The organisation focuses exclusively on profit maximisation
What does 'Formalization' refer to in an organisational context?
The process of decentralising decision-making authority
The degree to which jobs within the organisation are standardised
The extent to which an organisation's activities are organised around teams
The level of direct supervision provided to employees
Which environmental factor is a potential source of stress?
Job satisfaction
Economic uncertainties
Positive feedback from management
Adequate training for employees
What organisational approach can help manage stress?
Decreasing employee involvement
Limiting communication
Redesigning of jobs
Reducing physical exercise opportunities
Which factor is considered a force for change in organisations?
Management stability
Technology
Tradition
Employee satisfaction
What does Lewin's 'Unfreezing' stage involve?
Maintaining the status quo
Overcoming the pressures of individual resistance and group conformity
Finalising the change process
Introducing new technology
What can be a barrier to change in an organisation?
Increased profits
Structural inertia
Improved technology
Enhanced communication
What is one reason for individual resistance to change?
Habit
Desire for innovation
Preference for instability
Eagerness for new technology
What is 'eustress'?
Negative stress that leads to burnout
The absence of stress
Good or beneficial stress
A medical condition caused by stress
What is the main goal of planned change?
To maintain the status quo
To improve the ability of the organisation to adapt to changes
To reduce employee satisfaction
To centralise decision-making
Which of the following is a source of individual resistance to change?
Economic factors
Structural inertia
Limited focus of change
Group inertia
