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WorksheetsCIE AS Business Exam
Total questions: 140
Worksheet time: 2hrs 43mins
An entrepreneur is someone who:
is an employee of a business enterprise
takes the risk of starting and managing a business venture
works for the government to provide public services
just provides capital to a business start-up
The machinery that is used by a business is an example of which factor of production?
Land
Labor
Capital
Enterprise
When a business ‘creates or adds value’ it increases:
the difference between the cost of purchasing raw materials and the price the finished
goods are sold for
the number of products it sells
the difference between the cost of producing a product and the price for which it is sold
the difference between the price of a product and the variable cost of its production
When an entrepreneur decides to spend $1,000 on a new computer to store details of inventories, the opportunity cost is:
$1,000
everything else that could have been purchased with $1,000
time
quality
The most important difference between social enterprises and profit-seeking businesses is:
social enterprises never aim to make a profit
social enterprises will have objectives other than profit
profit-seeking businesses will always make a profit
social enterprises do not sell goods and services but profit seeking businesses do
Which type of legal structure is used when two or more people join together to start a business and have unlimited liability?
Sole trader
Partnership
LTD
PLC
Which of the following best describes the term limited liability? If the business fails:
Personal possessions of the owner can be taken to pay any debts
The owner is personally liable for all the debts of the business
There is no limit on the amount the owner has to pay to settle debts
The owner only loses the amount invested in the business
What are the owners of private and public limited companies called?
Stakeholders
Managers
Board of directors
Shareholders
Which of the following is a drawback for an entrepreneur setting up a business as a sole trader?
Profit is shared
Financial accounts are kept private
Limited liability
Unlimited liability
Which of the following is an advantage of operating a large established business as a public limited company?
Shares can be sold to the public to raise additional finance
Financial accounts are published
Shares can only be sold to invited investors to raise finance
Owners have unlimited liability
A private limited company may change into a public limited company because it wants:
Limited liability
To raise additional finance
Unlimited liability
To avoid takeover
Which of the following statements is always true of a public limited company?
Shareholders have day to day control of the company
Liability is limited
The ability to expand is limited
Board of directors own the business
Which legal structure would an individual wishing to start-up a small business choose because it is quick, easy and inexpensive to set up?
Sole trader
Partnership
LTD
PLC
Which of the following is a disadvantage of setting up a business as a partnership?
Shared losses
Shared workload
Shared profit
More ideas generated
A business run by 2-20 people and has unlimited liability is known as a:
Company
Sole trader
Partnership
The two forms of business ownership with unlimited liability are:
Sole trader
Public company
Partnership
Private company
Advantages of a sole trader are:
Limited liability
The owner makes all the decisions
The owner takes all the profit
Can raise substantial capital
Advantages of a partnership are:
The partners split the profit
Unlimited liability
Raise more capital than a sole trader
Share the workload
Private Limited Companies are owned by
Sole Traders
Partners
Shareholders
The Government
Which of the following is a Private Limited Companies?
Colin McClean Building Contractors LTD
Jerez Hospital
Caucus Goat PLC
Borat and Sons
Which of the following is not accepted as ways to measure business size?
Number of employees
Revenue
Capital employed
Profit
An expansion of a business by means of opening new branches, shops or factories (also known as organic growth).
internal growth
external growth
advertising
enterprise
Which of the following is a correct example of external growth?
merger
sole trader
opening new branches
loan
Which of the following is an importance of small & micro-business?
not many jobs are created by small firms.
small businesses are often run by dynamic entrepreneurs, with new ideas for consumer goods and services.
small firms cannot create competition for larger businesses.
small firms often cannot supply specialist goods and services to important industries in a country.
Which of the following is a correct example of external growth?
merger
sole trader
opening new branches
loan
The sales of the business as a proportion of total market sales.
market share
customers
revenue
profit
An advantage of small business.
can afford to employ specialist professional managers
have access to several different sources of finance
are more likely to be able to afford research and development into new products and processes
offer personal service to customers
Disadvantage of large business.
may often suffer from a divorce between ownership and control that can lead to conflicting objectives
few opportunities for economies of scale
may have limited access to sources of finance
may not be diversified, so there are greater risks of negative impact of external change
One of the benefits that is often claimed to result from integration between two businesses is:
redundancies
synergy
bureaucracy
diseconomies
The most likely reason why some mergers and takeovers fail to result in the expected benefits is:
economies of scale
internal growth is slow
culture clash
higher coordination
One of the claimed benefits to a food retailer of using a joint venture with a local business when entering a foreign market is:
the food retailer will keep all of the profits of the venture
there will be no disputes over future strategies
there will be no costs to the food retailer
knowledge of local culture will help in product selection
Which one of these examples of external growth is a form of backward vertical integration?
An airline takes over an insurance company.
A bank mergers with another bank.
A mining company takes over a manufacturer of earth moving equipment.
A clothing manufacturer merges with a clothing retail business.
Which one of these examples of external growth is a form of forward vertical integration?
An airline takes over an Theme Park.
A bank mergers with another bank.
A mining company takes over a manufacturer of earth moving equipment.
A clothing manufacturer merges with a clothing retail business.
Which one of these examples of external growth is a form of conglomerate integration?
An airline takes over an Theme park.
A bank mergers with another bank.
A mining company takes over a manufacturer of earth moving equipment.
A clothing manufacturer merges with a clothing retail business.
Which one of these examples of external growth is a form of horizontal integration?
An airline takes over an insurance company.
A bank mergers with another bank.
A mining company takes over a manufacturer of earth moving equipment.
A clothing manufacturer merges with a clothing retail business.
Which of the following is not a business objective?
Corporate social responsibility
Market share
Growth
Employment
M in SMART stands for:
Modest
Meaningful
Money
Measurable
A business with social objectives that reinvests most of its profits back into the business or into benefiting society at large.
Social network
Social enterprise
Corporation
Multinational company
What's the definition of CSR?
its an activity engaged in a commercial or industrial business
Its a business responsibility towards society
its a process of keeping financial information
its a state of a healthy and positive manner
Ethics is the ability to tell the difference in behavior.
What is profit maximisation?
Getting as much profit as possible
maintaining a level of profit appropriate for the business
focussing on the business staying in business
focussing on the business expanding
What is profit satisficing?
Getting as much profit as possible
maintaining a level of profit appropriate for the business
focussing on the business staying in business
focussing on the business expanding
Which term means actively looking for qualified employees?
background check
recruitment
human resources management
meeting staffing needs
How is a worker on commission paid?
According to how much time is worked
According to the level of output
According to how many items are sold
John is paid piece rates. What does this mean?
He is paid according to how much time is worked
He is paid according to how much output is made
He is paid according to how many items are sold
Which of the following is an example of a fringe benefit?
a salary
commission
a company car
HRM can be most comprehensively define as a series of activities focused on
working towards strong communication with staff
obtaining, training and maintaining an effective workforce
strong leadership
strategic planning
Taylor's views on worker motivation suggested that:
workers will work harder when they have clean and hygiene conditions
workers will work harder when they have a job contract
workers will work harder when they are recognised
workers will work harder when they are paid more
Which one of the following is in correct order?
Physiological needs, social needs, esteem needs, safety needs and self-actualisation
social needs, safety needs, physiological needs, esteem needs, self-actualisation
physiological needs, safety needs, social needs, esteem needs, self-actualisation
self-actualisation, esteem needs, social needs, safety needs, physiological needs
Jasmy feels like his hard work is never recognized. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-actualization
Physiological
The theory which asserts that motivation depends upon the strength of a tendency to act in a certain way, which in turn depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual, is called:
Expectancy Theory
Equity Theory
Behavior Modification Theory
Goal Theory
Which type of leadership style involves the manager making all the decisions?
Laissez-faire
Autocratic
Democratic
Paternalistic
Which type of leadership style involves managers and employees working together in unison to make decisions?
Democratic
Laissez-faire
Autocratic
Paternalistic
What is an advantage of laissez-faire style of leadership?
It leaves room for decision making to more innovative
Roles of responsibility are clearer
It makes employees feel more supported
Isaac feels like his hard work is never recognised. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Self-Actualisation
Physiological
Parker is worried about losing his job. Which level of needs (Maslow) is not being satisfied?
Self-Esteem
Social
Safety
Self-Actualisation
According to Abraham Maslow, human needs can be divided into how many types?
Three types
Four types
Five types
Six types
A highly motivated workforce will not lead to higher levels of
productivity
quality
labour turnover
customer service
Who advocated the theory of expectancy?
Victor Vroom
Frederick Herzberg
David McClelland
Abraham Maslow
McClelland's theory is based on which of the following needs?
A) stability, growth, and security
B) achievement, power, and affiliation
C) self-actualization, stability, and safety
D) hygiene, control, and security
Which one of these areas should you NOT ask about during interview?
Work Experience
Qualifications
Religious Orientation
Perceived Skills and Abilities
what is meant by work life balance
working all the time to balance your life
working as efficiently as possible to allow more free time
working and playing equally
ensuring the employee has enough time to enjoy both work and family
Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business. Which one of Mintzberg's managerial roles is she fulfilling?
Figurehead
Liaison
Leader
Communicator
Who advocated the theory of expectancy?
Victor Vroom
Frederick Herzberg
David McClelland
Abraham Maslow
Who advocated the "Two factor Theory"
Victor Vroom
Frederick Herzberg
Abraham Maslow
David McClelland
Choose the correct sequence of Hierarchy of Needs
1 : esteem
2: safety needs
3: self-actualization
4: love and belonging
5: physiological needs
5, 4, 3, 1, 2
5, 2, 4, 3, 1
5, 2, 4, 1, 3
5, 4, 2, 1, 3
Define Promotion.
Any from of communication a business or organisation uses to inform, persuade, or remind.
The number of different product lines a manufactures or sells
The process of creating, growing, and manufacturing
THE 4 P's - product, place, promotion, price
Branding
Promotional mix
Target marketing
Marketing mix
USP stands for:
Unique Sale Position
Unique Sale Proposition
Unique Selling Point
Untitled Sales Promotion
The process of dividing a market of potential customers into groups based on different characteristics is called
Market Segmentation
Market Analysis
Demographics
Consumer identification
The term "Demographics" refers to
Grouping potential customers based on their beliefs and preferences
Grouping potential customers based on whether or not they have purchased a product in the past
Grouping potential customers using statistical data such as age, race and gender
Grouping potential customers based on where they live
Which of these is NOT a Demographic characteristic, or a statistical way of grouping people?
Age
Household Income
Race
Political preference
Segmenting a market based on customers' attitudes, opinions, and interests is called
Demographics
Psychographics
Geographics
Market Segmentation
When a business divides its market on the basis of where its customers live is called
geographic segmentation
demographic segmentation
psychographic segmentation
behavioral segmentation
Segmenting a market based on customers' buying habits is an example of
demographic segmentation
psychographic segmentation
behavioral segmentation
geographic segmentation
The correct order of the business life cycle is
Introduction, maturity, decline, growth
Introduction, maturity, , decline, growth
Introduction, maturity, growth, post-maturity
Introduction, growth, maturity, decline
A clothing store puts all its products at 50% discount, due to the change of season. This is an example of:
Survival pricing
Price discrimination
Block pricing
Sales Promotion
Which pricing strategy involves setting prices based on the costs for producing, distributing and selling the product plus a fair rate of return for its effort and risk?
Customer Value-Based Pricing
Competition-Based Pricing
Cost-Based Pricing
Dynamic Pricing
Which pricing strategy involves setting prices based on competitors’ strategies, costs, prices and market offerings?
Customer Value-Based Pricing
Competition-Based Pricing
Cost-Based Pricing
Dynamic Pricing
Term for a item that is intentionally priced below cost to draw people into the store
Loser Item
Sale
Discount Item
Loss Leader
Suggestive selling and group sales is a type of
personal selling
market campaign
brand
target market
Promotional message about a product paid for by an identified sponsor
product
market segmentation
suggestive selling
advertising
Successful organisations learn the preferences and behaviors of key customer segments through this process
market research
market segmentations
choosing only one target market
setting a price everyone can afford
________ buy from wholesalers and sell to consumers.
retailers
wholesalers
distributors
consumers
Operations management refers to
The effective management of the process of transforming inputs into outputs and maximising the efficiency and effectiveness of the production process to meet business objectives.
The effective management of the process of transforming new staff into experts and maximising the efficiency and effectiveness of the production process to meet business objectives.
The effective management of the process of transforming a service and maximising the efficiency and effectiveness of the production process to meet business objectives.
The effective management of the process of transforming the butterfly to the penguin maximising the efficiency and effectiveness of the production process to meet business objectives.
An operations manager is not likely to be involved in
the design of goods and services to satisfy customers' wants and needs
the quality of goods and services to satisfy customers' wants and needs
the identification of customers' wants and needs
work scheduling to meet the due dates promised to customers
maintenance schedules
Production processes involving a high level on labour input compared with capital equipment
Labour intensive
Sustainability
Production process
Capital intensive
The method of of turning inputs into outputs by adding value in a cost-effective way.
Operations management
Labour intensive
Production process
Capital intensive
Which of the following products is likely to be made using job production?
Heinz baked beans
Cadburys Dairy Milk
Land Rover car
Made to measure wedding dress
Which of the following is a feature of flow production?
Products are produced continually on a production line
Products are one-off meeting customer needs exactly
Products are made in small identical groups
Cost of producing one unit is high
Which of the following stock control methods would involve frequent deliveries?
Flow production
Just in case
Job production
Just in time
Which of the following is a benefit to a business of minimising waste in its supply chain?
Lower unit costs
Higher labour turnover
Higher revenue
Purchasing economies of scale can be achieved
What is buffer stock?
Stock which is sent just in time.
Stock which gets placed onto the shop floor before it expires.
Stock which does not get sold.
Extra stock which is kept incase of demand.
The business can only hold so much stock, after this point it becomes uneconomical to hold more stock ….
Maximum stock level
Minimum stock level
Re-order level
Lead time
TWO advantages of Just In Time are
No need for costly storage space
Wages are lower
Less risk of stock being damaged or unusable
Cheaper
TWO disadvantages of Just In Time are
You are dependant on your supplier to deliver on time
More frequent ordering may add to delivery costs
Easier
It is quicker and better
What is the maximum stock level?
8
8000
4000
8 months
At what number of weeks is the second order placed and how much is that order for?
2 weeks, 2000 units
3 weeks, 6500 units
3 weeks, 6000 units
4 weeks, 4000 units
What is the amount of buffer stock kept by this business?
8000 units
1500 units
4500 units
6000 units
Outsourcing
Using a third party to carry out a business function
Moving part of the business abroad
Becoming a MNC
Changing supplier
a benefit of outsourcing
The business can focus on its core goals and competencies
The business will save money in the long term
The business keeps control of everything
The business will need more training
Fill in the blank. As capacity utilisation increases towards 100%, unit costs should ____________.
Increase
Decrease
Stay the same
None of the answers
If a firm's maximum possible output is 10,800 chairs and its current output is 9,600 chairs, what is its capacity?
10,800 chairs
9,600 chairs
88.9%
90%
11.1%
If a firm's maximum possible output is 10,800 chairs and its current output is 9,600 chairs, what is its capacity utilisation?
10,800 chairs
9,600 chairs
88.9%
90%
11.1%
Select all of the actions a firm might do to combat low capacity utilisation:
Improve marketing
Downsize
Create a waiting list
Temporarily pushing prices up
Outsource to other producers
Select all the problems of too high capacity utilisation:
Business unable to accept new orders
Customers go to alternative providers
Employees and workers might burn out
There are no problems with high capacity utilisation
Select all of the possible challenges of using outsourcing as a strategy for high capacity utilisation:
Takes time to negotiate
Possibly more expensive than in-house
Less control over quality
None of the answers
Which of the following is a type of short-term external source of funds?
leasing
overdraft
mortgages
debentures
Debt Factoring is:
Selling invoices to a factoring company.
Factoring the amount of debt you have into your business plan.
Writing off the debt that a business owe you.
Making plans for the future of the business.
