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Business studies class XII Quiz-10

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.

Assertion (A): Economic uncertainty, low brand lovalty, and market division are just few symbols that can be defined as business environment.

Reason (R): Business Environment is getting dynamic when change are taking place at slow pace.

a)

Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)

b)

Both Assertion (A) and Reason (R) are true but Reason (R) is not the correct explanation of Assertion (A).

c)

Assertion (A) is true but Reason (R) is false.

d)

Assertion (A) is false but Reason (R) is true.

2.

Narayan joined an entertainment company Avtaar, as a creative head. As a manager looking after the creative unit of the company, one of the functions he has to perform is the process of organising. Which step of the process will he need to perform after identifying and dividing the work that has to be done in accordance with previously determined plans?

a)

Identification and division of work

b)

Departmentalisation

c)

Assignment of duties

d)

Establishing reporting relationships

3.

Fashion House, a company with several branches all over the country, needs a team of designers. Similarly, another company Heavy Tools Ltd., requires mechanical engineers with knowledge of the latest technology to develop heavy machinery tools.

Identify the function of management that is needed to satisfy the need of the above companies.

a)

organising

b)

directing

c)

staffing

d)

controlling

4.

match the following

a)

1-iii, 2-i, 3-ii

b)

1-ii, 2-ii, 3-i

c)

1-i, 2-ii, 3-ii

d)

1-ii, 2-i,3-iii

5.

Identify the type of communication demonstrated by the cartoon

a)

Formal communication

b)

Informal communication

c)

Written communication

d)

None of the above

6.

Super Fine Rice Ltd. has the largest share of 55% in the market. The company's policy is to sell only for cash. In 2015, for the first time company's number one position in the industry has been threatened because other companies started selling rice on credit also. But the managers of Super Fine Rice Ltd. continued to rely on its previously tried and tested successful plans which didn't work because the environment is not static. This led to decline in sales of Super Fine Rice Ltd.

The above situation is indicating two ''limitations of planning'' which led to decline in it sales. Identify them.

a)

Planning creates rigidity

b)

Planning reduces creativity

c)

Planning involves huge costs

d)

Planning does not guarantee success

7.

The chief requirement of leadership is having followers. One cannot think of leadership without followers. Followers and leader are the two sides of the same coin where one without another is meaningless. Therefore, leadership indicates the interpersonal relationship between the leader and followers.

ldentify, which amongst the following features of leadership has been highlighted in the above statement.

a)

Leadership is a process of influencing others.

b)

It is behaviour changing process

c)

It is a process of establishing interpersonal relationships.

d)

It is a continuous process.

8.

Statement 1: Communication is transfer of information and understanding from the sender to the receiver.

Statement 2: Premature evaluation and poor retention are psychological barriers.

a)

Statement 1 is correct and statement 2 is not correct.

b)

Statement 2 is correct and statement 1 is not correct.

c)

Both the statements 1 and 2 are correct.

d)

Both the statements 1 and2 are not correct.

9.

Sender > Message > Encoding > (a)   > decoding > receiver > feedback

10.

Abraham Maslow propounded the Need Hierarchy theory of motivation in the year.........................

a)

1943

b)

1843

c)

1945

d)

1930

11.

Keya Ltd. is a large organisation manufacturing a popular brand of desi ghee and supplying it to various states of India. They manufacture 10,000 litres of desi ghee every day and pack it in cartons of 250 ml, 500 ml and 1 litre sizes. The production manager ensures that one out of every ten cartons of each size is checked for quality control everyday.

The step of the controlling process discussed in the above para is

a)

Setting performance standards

b)

Measurement of actual performance

c)

Comparison of actual performance with standards

d)

Analysing deviations

12.

XYZ Steels has reached out to facilities and institutional arrangements to raise funds in order to meet its expansion needs. The organisation follows the code of conduct and guidelines Issued by SEBI. Circumstances change but the reaction of the issuers, investors and intermediaries should not violate the norms set by the regulatory body. SEBI keeps track of the situation and acts as a watchdog. Which concept is indicated in the above case?

a)

capital market

b)

money market

c)

dematerialisation

d)

stock exchange

13.

A company's sales have been declining for the past three quarters. The manager has decided to implement a newcontrol system to try to improve sales. Which of the following control systems would be the most effective in this situation?

a)

A budget system that sets targets for sales and profits.

b)

A performance appraisal system that evaluates the performance of sales staff.

c)

A quality control system that ensures that products meet customer expectations.

d)

A survey that measures customer satisfaction with the company's products and services.

14.

When Mr. Raj Narayan applied for the post of a Computer teacher in a school in Bhubaneswar, he was asked to preparea Power Point presentation on a particular topic during selection procedure. Identify the type of selection test being mentioned in the above lines.

a)

Trade test

b)

Intelligence test

c)

Personality test

d)

interest test

15.

ln a recent ruling, the Supreme Court of India has ordered an immediate stop on commercial activities in a 500-metre radius of the Taj Mahal and asked Agra Development Authority to ensure compliance of its directive. Which dimension of business environment is reflected here?

a)

social

b)

technological

c)

legal

d)

political

16.

McDonald's, a fast food giant, nmade major changes in its menu, introduced aloo tikki, burger, etc. keeping in mind the demand of majority of customers, so that the company could survive in Indian markets. Which feature of management is highlighted in the statement?

a)

Pervasive

b)

Dynamic

c)

Goal-oriented

d)

Continuous process

17.

A producer of Herbal Beauty Products claimed in an advertisement in a national newspaper that his products do not have "Paraben" and "Ammonia", However, the test conducted indicated it as a false claim. This will be considered an example of ....................by the producers.

a)

Education of consumers

b)

Exploitation of consumers

c)

Information to consumers

d)

Welfare of consumers

18.

In order to get feedback about its recently launched immunity boosting ayurvedic medicine, Atulya Ltd. conducted an online survey using a questionnaire, to gather customer views and opinions. Identify the marketing function being used by Atulya Ltd.

a)

Standardisation

b)

Product desigrning

c)

Customer support services

d)

Gathering and analysing market information.

19.

Rahu Bali purchased a flat for 50 lac and found it different from what he was agreed to purchase. He warnts his money back. Suggest him the appropriate authority to file his complaint in the three-tier machinery under the Consumer Protection Act, 2019.

a)

State Commission

b)

National Commission

c)

district commission

d)

None of these

20.

It requires application of mind involving foresight, intelligent imagination and sournd judgement.

Which feature of planning is being highlighted here?

a)

Planning is pervasive

b)

Planning is futuristic

c)

Planning is mental exercise

d)

Planning involves decision-making