WorksheetsConfirmation and Disconfirmation Communication
Total questions: 12
Worksheet time: 6mins
Is this evaluation or description:
Scenario: Your roommate has been skipping a lot of their classes.
Response: You tell them “You have been skipping more classes than you used to.”
Evaluation
Description
Is this certainty or provisionalism:
Scenario: You are discussing countries around the world with someone else.
Response: You say “America is the best country on Earth hands down. There is no doubt.”
Certainty
Provisionalism
Is this strategy or spontaneity:
Scenario: Your friend needs help with a homework assignment.
Response: Your friend asks you “Would you help me with something if it was really important to me?”
Strategy
Spontaneity
Is this control or problem orientation:
Scenario: A group of friends is deciding where to eat lunch
Response: One friend says “How about Chipotle?” and another friend says “I just had Chipotle but how about we do something similar?” and they keep going with a respectful conversation until all of the friends mutually agree.
Control
Problem Orientation
Is this neutrality or empathy:
Scenario: Your cat just died.
Response: Your friend tells you “That’s the circle of life, bad things happen to everyone”
Neutrality
Empathy
Is this superiority or equality:
Scenario: Two friends are discussing what activity they should do.
Response: One friend says “How about we go shopping?” The other friend says “Yeah shopping could be really fun! After that we could get something to eat.”
Superiority
Equality
Is this control or problem orientation:
Scenario: A group of friends is deciding where to eat lunch
Response: One friend says “I am choosing where we go because I always pick the best places to eat and I have the best taste in restaurants.
Control
Problem Orientation
Is this strategy or spontaneity:
Scenario: Your friend needs help with a homework assignment.
Response: Your friend asks you “Hey could you help me with my homework?”
Strategy
Spontaneity
Is this evaluation or description:
Scenario: Your roommate has been skipping a lot of their classes.
Response: You tell them “I think you skip your classes way too often
Evaluation
Description
Is this superiority or equality:
Scenario: Two friends are discussing what activity they should do.
Response: One friend tells the other “Let’s go shopping and I can pick out some clothes for you. My style is great”
Superiority
Equality
Is this neutrality or empathy:
Scenario: Your cat just died.
Response: Your friend tells you “I am so sorry, I can imagine you are feeling really sad right now. How can I help you?”
Neutrality
Empathy
Is this certainty or provisionalism:
Scenario: You are discussing countries around the world with someone else.
Response: You say “I tend to think that America is one of the best but there are also other countries with a lot of great attributes that are worth mentioning.”
Certainty
Provisionalism
