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WorksheetsIM 327 Organizational Behavior and Work Ethics Midterm
Total questions: 50
Worksheet time: 27mins
Human behavior in organization is more appropriately referred to as human skill.
TRUE
FALSE
Values are...
Underlined assumptions
Guidelines for people's behaviors
Tangible things
Artifacts
The communication process involves a sender, a receiver o receipient, the medium or channel and the feedback.
True
False
It is not a purpose of the corporate (organizational) communication...
To promote open dialogue
To inform about changes
To establish confident relationships
None of the answers
Two of the greatest challenges of today's organizations are...
Different generations and globalization (diversity)
Cost management and different generations
Internationalization and cost management
Individual behavior and costs
Organization has been defined as...
a person considered alone, rather than as belonging to a group of people.
a group of people who work together, like a neighborhood association, a charity, a union, or a corporation.
a collection of elements or components that are organized for a common purpose.
All of these
What is organizational behavior?
Organizational behavior is the study of how people behave within groups.
Organizational behavior is the study of how individual customers, groups or organizations select, buy, use, and dispose ideas, goods, and services to satisfy their needs and wants.
Organizational behavior is the study of how to manage the human capital of an organization and focus on implementing policies and processes.
Organizational behavior is the study of how train people.
OB is the study of ___________ in the organization
animal behaviors
boss behaviors
human behaviors
customer behaviors
Importance of organizational behavior as below...
Developing interpersonal skills
Sharpening and refining our decisions and actions
Personal development and understanding others through organizational behavior
All of these
Which of the following NOT the forces of organizational behavior?
Structure
Social system
People
Sports
The nature of people consists of:
Individual differences
Human dignity
Motivated behavior
All of these
Organization structure primarily refers to ________
how activities are coordinated & controlled
distribution of the resources
Office location
the policy statements developed by the organization
The study and practice of how to manage individual and group behavior in business, government, and nonprofit settings is referred to as
Internationalization
Organizational behavior
Scientific management
Industrialization
2. What does an Organization Chart depict?
a. Employee names
b. Relationships between employees
c. Departmental budgets
d. Organizational goals
Attends meeting, arrives and leaves on time, tells immediate head in advance of planned absences, and makes up tasks promptly.
Productivity
Organizational Skill
Respect
Attendance
Deals properly with diversity, shows understanding and tolerance.
Appearance
Attitude
Respect
Character
Respects rights of others, is a team worker, is helpful, is confident, displays a customer service attitude, and seeks continuous learning.
Productivity
Cooperation
Team Work
Respect
Displays leadership skills; properly handles criticism, conflicts, and stress; maintains proper relationships with peers and follows chain of command.
Cooperation
Team work
Respect
Organizational Skills
Shows skills in management, prioritizing, and dealing with change.
Team work
Productivity
Cooperation
Organizational Skill
It is the power or right of doing, thinking, speaking, etc. according to choice
happiness
equality
justice
freedom
sleep walking
act of man
human act
studying for the quiz
act of man
human act
Mr. John has a job which pays an excellent salary. He has a good relationship with his peers and his supervisors. He also likes the fact that the company policy fits well with what he personally believes, and that he has received considerable recognition for his achievements at the company. Which of these factors is 'MOST likely' responsible for the fact that Mr. John loves his job?
a. High compensation.
b. Good nature of peer relationships.
c. Good nature of supervisor relationships.
d. Recognition for his achievements.
Strong teamwork makes people engaged and committed to the goals of the organization.
TRUE
FALSE
The fields of communication, marketing and information systems do not have any beneficial inputs to OB.
TRUE
FALSE
The fields of OB recognizes that there is only a single solution that is best for all situations.
TRUE
FALSE
Implies making the strategy work as intended or putting the organization’s chosen strategy into action.
Environmental Scanning
Strategy Formulation
Strategy Implementation
Strategy Evaluation
This involves establishing long-term goals of an organization. Strategic decisions can be taken once the organizational objectives are determined.
Establishing Organizational Objectives
Analysis of Organizational Environment
Forming quantitative goals
Objectives in context with divisional plans
Performance Analysis
Strategic Management is the deep thinking and acting on how you can carry on with the affairs of the enterprise and succeed in achieving its vision, mission, goals, and objectives that will surely benefit both the management and the stakeholders as well.
TRUE
FALSE
Performance Analysis is done to estimate the degree of variation between the actual and the standard performance of an organization.
TRUE
FALSE
A system of moral principles or rules of conduct relating to human behavior.
Ethical dilemmas
Reputation
Guilt
Code of Ethics
____ are principles of morality or rules of conduct.
Customs
Cultures
Traditions
Ethics
Corporate Social Responsibility is
managing a business in such a way that the broader community including owners, and the environment are taken into account when making business decisions.
managing a business in such a way that the broader community including the employees, competitors, customers and suppliers are taken into account when making business decisions
managing a business in such a way that the broader community including the owners and employees are taken into consideration when making business decisions
managing a business in such a way that the broader community, including employees, customers, suppliers and the environment, is taken into consideration when making business decisions
What question (s) should you ask yourself whenever you are faced with an ethical dilemma?
Is it legal
Is it right
Is it balanced/fair
All of these
What's ethics all about?
An ethnic minority
Morally correct behavior
Life decision
Ways of action
Problems involving conflict between moral imperatives.
Ethical dilemmas
Reputation
Honesty
Scruples
Lacking moral principles.
Ethical Dilemmas
Values
Unethical
Reputation
Employees need only obey written work rules.
True
False
What is not something you ask yourself when faced with an ethical dilemma:
Is it legal? Will I go to jail?
What's in it for me?
Is it against school/company policy?
How will others be affected by my actions?
Values are personal beliefs that help determine whether a behavior will be considered ethical or unethical. An example of terminal value is __________ .
ambition
self-respect
courage
imagination
A manager’s failure to enforce a late-to-work policy the same way for all employees is an ethical violation of __________ justice.
ethical
moral
distributive
procedural
Customers, investors, employees, and regulators are examples of __________ that are important in the analysis of corporate social responsibility.
special-interest groups
stakeholders
ethics advocates
whistleblowers
A manager supports an organization’s attempts at self-governance when he or she always tries to achieve performance objectives in ways that are __________ .
performance effective
cost efficient
quality oriented
ethical and socially responsible
When you go to pay for your coffee the manager tells you that it's free because you're a police officer. If you decide not to pay this would be considered?
Ethical
Unethical
While transporting an unconscious person to the hospital your partner decides to look through the patints purse for money. This is would be considered __________?
Ethical
Unethical
A person's morals and their companies ethics will never create conflict?
True
False
You notice a man from the Middle East with his wife and daughter. They have their faces covered while at the mall. This is a definition of which of the following?
Societal
Cultural
Ethics
Morals
