wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

IM 327 Organizational Behavior and Work Ethics Midterm

Total questions: 50

Worksheet time: 27mins

Name
Class
Date
1.

Human behavior in organization is more appropriately referred to as human skill.

a)

TRUE

b)

FALSE

2.
The study of individual behavior and group dynamics in organizational settings describes the content of study in:
a)
Organization Theory
b)
Organization Design
c)
Organizational Behavior
d)
Organizational Development
3.
Learning about organizational behavior can best be described as a(n):
a)
mastery of basic objective knowledge
b)
development of specific skills and abilities
c)
application of knowledge and skills
d)
multidimensional activity
4.

Values are...

a)

Underlined assumptions

b)

Guidelines for people's behaviors

c)

Tangible things

d)

Artifacts

5.

The communication process involves a sender, a receiver o receipient, the medium or channel and the feedback.

a)

True

b)

False

6.

It is not a purpose of the corporate (organizational) communication...

a)

To promote open dialogue

b)

To inform about changes

c)

To establish confident relationships

d)

None of the answers

7.

Two of the greatest challenges of today's organizations are...

a)

Different generations and globalization (diversity)

b)

Cost management and different generations

c)

Internationalization and cost management

d)

Individual behavior and costs

8.

Organization has been defined as...

a)

a person considered alone, rather than as belonging to a group of people.

b)

a group of people who work together, like a neighborhood association, a charity, a union, or a corporation.

c)

a collection of elements or components that are organized for a common purpose.

d)

All of these

9.

What is organizational behavior?

a)

Organizational behavior is the study of how people behave within groups.

b)

Organizational behavior is the study of how individual customers, groups or organizations select, buy, use, and dispose ideas, goods, and services to satisfy their needs and wants.

c)

Organizational behavior is the study of how to manage the human capital of an organization and focus on implementing policies and processes.

d)

Organizational behavior is the study of how train people.

10.

OB is the study of ___________ in the organization

a)

animal behaviors

b)

boss behaviors

c)

human behaviors

d)

customer behaviors

11.

Importance of organizational behavior as below...

a)

Developing interpersonal skills

b)

Sharpening and refining our decisions and actions

c)

Personal development and understanding others through organizational behavior

d)

All of these

12.

Which of the following NOT the forces of organizational behavior?

a)

Structure

b)

Social system

c)

People

d)

Sports

13.

The nature of people consists of:

a)

Individual differences

b)

Human dignity

c)

Motivated behavior

d)

All of these

14.

Organization structure primarily refers to ________

a)

how activities are coordinated & controlled

b)

distribution of the resources

c)

Office location

d)

the policy statements developed by the organization

15.

The study and practice of how to manage individual and group behavior in business, government, and nonprofit settings is referred to as

a)

Internationalization

b)

Organizational behavior

c)

Scientific management

d)

Industrialization

16.

2. What does an Organization Chart depict?

a)

a. Employee names

b)

b. Relationships between employees

c)

c. Departmental budgets

d)

d. Organizational goals

17.

Attends meeting, arrives and leaves on time, tells immediate head in advance of planned absences, and makes up tasks promptly.

a)

Productivity

b)

Organizational Skill

c)

Respect

d)

Attendance

18.

Deals properly with diversity, shows understanding and tolerance.

a)

Appearance

b)

Attitude

c)

Respect

d)

Character

19.

Respects rights of others, is a team worker, is helpful, is confident, displays a customer service attitude, and seeks continuous learning.

a)

Productivity

b)

Cooperation

c)

Team Work

d)

Respect

20.

Displays leadership skills; properly handles criticism, conflicts, and stress; maintains proper relationships with peers and follows chain of command.

a)

Cooperation

b)

Team work

c)

Respect

d)

Organizational Skills

21.

Shows skills in management, prioritizing, and dealing with change.

a)

Team work

b)

Productivity

c)

Cooperation

d)

Organizational Skill

22.

It is the power or right of doing, thinking, speaking, etc. according to choice

a)

happiness

b)

equality

c)

justice

d)

freedom

23.

sleep walking

a)

act of man

b)

human act

24.

studying for the quiz

a)

act of man

b)

human act

25.
Organizational behavior is an academic field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics.
a)
TRUE
b)
FALSE
26.

Mr. John has a job which pays an excellent salary. He has a good relationship with his peers and his supervisors. He also likes the fact that the company policy fits well with what he personally believes, and that he has received considerable recognition for his achievements at the company. Which of these factors is 'MOST likely' responsible for the fact that Mr. John loves his job?

a)

a. High compensation.

b)

b. Good nature of peer relationships.

c)

c. Good nature of supervisor relationships.

d)

d. Recognition for his achievements.

27.

Strong teamwork makes people engaged and committed to the goals of the organization.

a)

TRUE

b)

FALSE

28.

The fields of communication, marketing and information systems do not have any beneficial inputs to OB.

a)

TRUE

b)

FALSE

29.

The fields of OB recognizes that there is only a single solution that is best for all situations.

a)

TRUE

b)

FALSE

30.

Implies making the strategy work as intended or putting the organization’s chosen strategy into action.

a)

Environmental Scanning

b)

Strategy Formulation

c)

Strategy Implementation

d)

Strategy Evaluation

31.

This involves establishing long-term goals of an organization. Strategic decisions can be taken once the organizational objectives are determined.

a)

Establishing Organizational Objectives

b)

Analysis of Organizational Environment

c)

Forming quantitative goals

d)

Objectives in context with divisional plans

e)

Performance Analysis

32.

Strategic Management is the deep thinking and acting on how you can carry on with the affairs of the enterprise and succeed in achieving its vision, mission, goals, and objectives that will surely benefit both the management and the stakeholders as well.

a)

TRUE

b)

FALSE

33.

Performance Analysis is done to estimate the degree of variation between the actual and the standard performance of an organization.

a)

TRUE

b)

FALSE

34.

A system of moral principles or rules of conduct relating to human behavior.

a)

Ethical dilemmas

b)

Reputation

c)

Guilt

d)

Code of Ethics

35.

____ are principles of morality or rules of conduct.

a)

Customs

b)

Cultures

c)

Traditions

d)

Ethics

36.

Corporate Social Responsibility is

a)

managing a business in such a way that the broader community including owners, and the environment are taken into account when making business decisions.

b)

managing a business in such a way that the broader community including the employees, competitors, customers and suppliers are taken into account when making business decisions

c)

managing a business in such a way that the broader community including the owners and employees are taken into consideration when making business decisions

d)

managing a business in such a way that the broader community, including employees, customers, suppliers and the environment, is taken into consideration when making business decisions

37.

What question (s) should you ask yourself whenever you are faced with an ethical dilemma?

a)

Is it legal

b)

Is it right

c)

Is it balanced/fair

d)

All of these

38.

What's ethics all about?

a)

An ethnic minority

b)

Morally correct behavior

c)

Life decision

d)

Ways of action

39.

Problems involving conflict between moral imperatives.

a)

Ethical dilemmas

b)

Reputation

c)

Honesty

d)

Scruples

40.

Lacking moral principles.

a)

Ethical Dilemmas

b)

Values

c)

Unethical

d)

Reputation

41.

Employees need only obey written work rules.

a)

True

b)

False

42.

What is not something you ask yourself when faced with an ethical dilemma:

a)

Is it legal? Will I go to jail?

b)

What's in it for me?

c)

Is it against school/company policy?

d)

How will others be affected by my actions?

43.

Values are personal beliefs that help determine whether a behavior will be considered ethical or unethical. An example of terminal value is __________ .

a)

ambition

b)

self-respect

c)

courage

d)

imagination

44.

A manager’s failure to enforce a late-to-work policy the same way for all employees is an ethical violation of __________ justice.

a)

ethical

b)

moral

c)

distributive

d)

procedural

45.

Customers, investors, employees, and regulators are examples of __________ that are important in the analysis of corporate social responsibility.

a)

special-interest groups

b)

stakeholders

c)

ethics advocates

d)

whistleblowers

46.

A manager supports an organization’s attempts at self-governance when he or she always tries to achieve performance objectives in ways that are __________ .

a)

performance effective

b)

cost efficient

c)

quality oriented

d)

ethical and socially responsible

47.

When you go to pay for your coffee the manager tells you that it's free because you're a police officer. If you decide not to pay this would be considered?

a)

Ethical

b)

Unethical

48.

While transporting an unconscious person to the hospital your partner decides to look through the patints purse for money. This is would be considered __________?

a)

Ethical

b)

Unethical

49.

A person's morals and their companies ethics will never create conflict?

a)

True

b)

False

50.

You notice a man from the Middle East with his wife and daughter. They have their faces covered while at the mall. This is a definition of which of the following?

a)

Societal

b)

Cultural

c)

Ethics

d)

Morals