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WorksheetsPM FSB
Total questions: 160
Worksheet time: 1hrs 20mins
Which of the following is an input to the Develop Project Management Plan process
The project charter
The enterprise environmental factors
The enterprise environmental factors
The organization's processes and procedures
During the auction, you see an auctioneer who is your close friend. What should your next step be?
During the auction, you see an auctioneer who is your close friend. What should your next step be?
During the auction, you see an auctioneer who is your close friend. What should your next step be?
You will try not to give him the contract to prove your integrity
You will resign immediately from the tender process
You are managing a project to build five bridges. The project consists of five sequential phases with each phase delivering one bridge. After the first phase of the project is complete, which process group of the second phase should follow?
Planning
Closing
Initiating
Executing
The project aims to investigate the feasibility of constructing a hydroelectric dam from a technical, economic, and social point of view. The project charter created by the project manager on behalf of the project sponsor is now approved. Which of the following processes should be performed next?
Identify Stakeholders
Develop Project Management Plan
Develop Project Charter
Identify Risks
The project sponsor asks for a copy of the document that contains the description, owner, source, priority, and status of product requirements. Which project document is the project sponsor requesting?
The scope management plan
The requirements traceability matrix
The work breakdown structure (WBS)
The requirements management plan
Development is a critical aspect in a project with large size and regulatory and environmental considerations. What is the first thing you should do as a starting point for initial project planning?
Share project scope with the involved team to establish common understanding about project deliverables
Share project scope with the involved team to establish common understanding about project deliverables
Share project scope with the involved team to establish common understanding about project deliverables
Hold a project kick-off meeting with the aim to inform and engage stakeholders and obtain commitment
A company sets up a change control board (CCB) dedicated to the purpose of reviewing and evaluating the changes submitted for all projects. Which of the following best describes an individual or group that can request a change on a project in a situation where the project sponsor is a member of the CCB?
Project sponsor
Project manager
Any stakeholder
Project team
A project is divided into four sequential phases. The second phase of the project has just been completed, and the third phase is about to begin. What should the project manager do first?
Start the process of monitoring and controlling the project work
Begin the process of developing the project management plan
Perform the process of identifying the project stakeholders
Begin the process of directing and managing the project work
Begin the process of directing and managing the project work
Initiation
Planning
Closing
Execution
Execution
47
45
49
51
How many knowledge areas are in the PMP 6th
8
10
12
13
Is the procurement process in the 6th PMP applicable in Vietnam?
Yes
No
How many processes does PMP 6th Integrated Management have?
8
7
9
6
How many processes does Scope Management have?
7
6
9
5
How many processes does Scope Management have?
7
6
9
8
How many processes does Cost Management have?
6
4
9
7
How many processes does Quality Management have?
6
3
9
8
How many processes does Human Resource Management have?
6
3
9
8
Which of the following is least likely to be a project manager's role?
Which of the following is least likely to be a project manager's role?
Assisting in business analysis, business case development, and aspects of portfolio management for a project.
Ensuring that organizations are operating efficiently
Evaluation and analysis of project-related activities prior to project initiation
A project is:
A set of sequential activities performed in a process or system.
A revenue-generating activity that needs to be accomplished while achieving customer satisfaction.
A set of sequential activities performed in a process or system.
A temporary endeavor undertaken to create a unique product, service, or result.
Governance is the framework within which authority is exercised in organizations. This framework includes all of the following components EXCEPT:
Rules
Policies
Techniques
Relationships
In which process is the project management plan developed and approved?
Develop Project Charter
Plan Scope Management
Develop Project Management Plan
Define Scope
A Program is a
Group of related projects, subsidiary programs, and program activities managed in a coordinated manner
Group of related tasks lasting one year or less.
Sequence of activities constituting a major project
Large projects with significant cost and resource requirements.
Which of the following is least likely to be within the project manager's sphere of influence?
Sponsors
Customers
Project Team
Government
For a project to be successful, the project should generally achieve all of the following EXCEPT:
Applying knowledge, skills, and processes within the Project Management Process Groups uniformly to meet the project objectives
Achieving stakeholder satisfaction
Fulfilling other agreed-upon success measures or criteria.
Striving to obtain acceptable customer/end-user adoption
Which process involves tracking, reviewing, and regulating the progress and performance of the project?
Perform Integrated Change Control
Monitor and Control Project Work
Close Project or Phase
Control Scope
Your company just won a major new project. It will begin in three months and is valued at $2 Million Dollars. You have just been assigned as the project manager for this project. Which of the following is not the First thing you should do once you hear of this new project?
Ask how the new project manager will use resources
Provide resources for your project.
Ruin your project
Ask your manager how the new project will affect your project
You are a new project manager who has never managed a project before. It would be BEST in this situation to rely on _____ during planning in order to improve your chance of success.
Your intuition and training
Stakeholder analysis
Historical information
Configuration management
The following are the key benefits of the Develop Project Charter process EXCEPT:
It creates a formal record of the project
It provides a direct link between the project and the strategic objectives of the organization
It defines the product, service or result boundaries, and acceptance criteria.
It shows the organizational commitment to the project
You have recently joined as the project manager for a hotel construction project. During the introduction meeting with the sponsor, he hands over a document to you. He also warns you that you should not update or modify the document. The document describes the necessary information from a business standpoint to determine whether the expected outcomes of the project justify the required investment. Which of the following documents did the sponsor give you?
Agreement
Business case
Benefits management plan
Project charter
The project kick-off meeting is usually associated with the end of planning and start of executing. As the project manager, you will use the kick-off meeting for all of the following outcomes EXCEPT:
To explain the roles and responsibilities of each stakeholder
To communicate the objectives of the project
To gain the commitment of the team for the project
To formally authorize the existence of the project
A manager and the head of engineering discuss a change to a major work package. After the meeting, the manager contacts you and tells you to complete the paperwork to make the change. This is an example of:
management attention to scope management.
management planning.
a manager acting as project coordinator.
a change control system.
During project executing, a team member comes to the project manager because he is not sure what work he needs to accomplish on the project. Which of the following documents contains detailed descriptions of work packages?
WBS dictionary
Activity list
Project scope statement
Scope management plan
During a meeting with some of the project stakeholders, the project manager is asked to add work to the project scope. The project manager had access to correspondence about the project before the project charter was signed and remembers that the project sponsor specifically denied funding for the scope mentioned by these stakeholders. The best thing for the project manager to do is to:
Let the sponsor know of the stakeholders' request.
Evaluate the impact of adding the scope.
Tell the stakeholders the scope cannot be added.
Add the work if there is time available in the project schedule.
John is a project manager of a complicated project. When he started creating a work breakdown structure for his project, he realized that it is too complex to complete a work breakdown structure on a single sheet. You, as a colleague of John, recommend using a work breakdown structure numbering system for John to:
Determine the complexity of the project
Help in automating the WBS using appropriate software
Provide a hierarchical structure for each WBS element
Present risks of the project
Which of the following techniques includes measuring, testing, and validating whether work and deliverables meet requirements and product acceptance criteria?
Seminars
Surveys
Expert Judgment
Inspection
You are trying to gather ideas related to project and product requirements. Which technique is appropriate for this?
Brainstorming
Nominal Group Technique
Affinity Diagram
Multi-criteria Decision Analysis
You have just been appointed Project Manager of the ABC project. You are trying to read the WBS and cannot understand some elements of the WBS. What is your first step to understanding this?
Refer to the WBS dictionary
Refer to the scope statement
Refer to the project charter
Contact the previous Project Manager
Using an agile framework, you are to lead a product development project. You want to bring together stakeholders and SMEs to discuss risk, success criteria and other topics. What is the best way for you to accomplish this objective?
Facilitate an iteration retrospective
Conduct interviews with the identified individuals
Schedule a focus group
Invite the relevant participants to the daily scrum meetings
Your project management plan results in a project schedule that is too long. If the project network diagram cannot change but you have extra personnel resources, what is the BEST thing to do?
Fast track the project.
Level the resources.
Crash the project.
Perform Monte Carlo analysis
Fast track the project.
An activity has an early start (ES) of day 3, a late start (LS) of day 13, an early finish (EF) of day 9, and a late finish (LF) of day 19. The activity:
Is on the critical path
Has a lag.
Is progressing well.
Is not on the critical path.
AOA activity diagrams are only represented using which representation?
start-to-start
start-to-finish
finish-to-start
finish-to-finish
A Project Manager is using AOA to perform critical path analysis. The network diagram is represented as shown below. Which of the following represents the path:
ABIR
CDHR
CDGIR
EFGIR
You are planning to use PERT for planning of your project. A task has pessimistic estimate of 24 days, most likely estimate of 15 days and optimistic estimate of 12 days. What is the mean using the PERT technique?
16 days
18 days
15 days
25.5 days
A team member submits a draft of the requirements management plan to the project manager for a review. The project manager notices that one of the components included in the plan does not belong there.
Which of the following components did the project manager most likely notice?
A process that specifies how a project scope statement will be prepared
How requirement activities will be planned, tracked, and reported
A process that describes how the project requirements will be prioritized
The metrics that will be used and the rationale for using them
A project manager is leading a process improvement project for a factory operation. Currently, the project manager and the team are performing the Monitor and Control Project Work process.
Which of the following activities might be carried out during this process?
Comparing actual project performance against the project management plan
Implementing approved change requests to achieve the project's objectives
Analyzing change requests and either approving or rejecting them
Gaining formal acceptance of the deliverables by the customer or sponsor
A project manager meets with a customer for initial discussions about an upcoming project. At the end of the meeting, the customer asks the project manager for a rough estimate of the project duration. Based on her experience with three similar projects, the project manager provides an estimate of 8-10 months.
What estimation technique does the project manager use?
Analogous estimating
Expert judgment
Three-point estimating
Bottom-up estimating
You are about to start planning for a large and complex project. Due to the size of the project along with the regulatory and environmental considerations, the development of a detailed project management plan will be critical.
As a starting point for initial project planning, what is the first thing you should do?
Share the project scope statement with the project team for a common understanding of project deliverables
Review the project charter to understand the high-level information about the project
Begin the process of identifying stakeholders so they can be engaged as necessary for project planning
Conduct a project kick-off meeting to inform and engage stakeholders and gain commitment
While reviewing your project's performance, you discover a significant variance. If the issue is not fixed before the next customer inspection, your project might be canceled. However, after a further review conducted by the project team, you are glad to hear that bringing the project back on track requires only a minor correction to a configuration element.
What should you do first?
Consult the project sponsor
Implement the corrective action
Delay the customer inspection
Submit the change request
You are working with a team to estimate how much time is required for each activity. You are using a document that contains information on the categories of labor, material, and equipment required to complete the project. You are also interested in the skill levels, required certifications, and the grade levels for supplies.
Which of the following documents would you primarily refer to for this purpose?
Work breakdown structure
Organizational breakdown structure
Risk breakdown structure
Resource breakdown structure
To define the product that will be produced by the project, the project team is using a product analysis technique that helps with breaking down the high-level requirements into the level of detail needed to design the product.
Which of the following is the product analysis technique used by the team?
Work breakdown structure
Progressive elaboration
Product planning
Product breakdown
You are facing problems decomposing the testing work package into the final activities required to complete the work package. Detailed testing plans and activities cannot be determined until the system is at least 50% developed and more details become available. The system development work package will take at least three months to complete.
What is the best way to resolve this problem
Consult the project management plan to determine what to do in this situation
Decompose the system development work package now and decompose the system testing work package later
Break down the project into multiple phases so that the system testing work package goes into the second project phase
Use product analysis techniques such as product breakdown and systems analysis to decompose the system testing work package
An organization has a policy that a change control board (CCB) must review all change requests for every project in the organization, and that the CCB follows the recommended activities outlined in the PMBOK® Guide. Project managers and the project team do not serve as members of the CCB.
Based on this scenario, which of the following activities might be performed by members of the CCB?
Initiating and closing a project
Monitoring implementation of approved changes
Submitting a change request
Implementing approved change requests
The project sponsor asks for a copy of the document that contains the description, owner, source, priority, and status of product requirements. Which project document is the project sponsor requesting?
The scope management plan
The requirements management plan
The requirements traceability matrix
The work breakdown structure (WBS)
An example of a mandatory dependency is:
An example of a mandatory dependency is:
On a software development project, to start design only after completion and approval of all project requirements.
A dependency established based on knowledge of best practices within a particular application area
A dependency established based on some unusual aspect of the project where a specific sequence is desired
You are managing a global project that Involves stakeholders in several international locations. You are likely to consult the WBS dictionary to find:
Information relating the legal constraints of relevant international locations to the development of the WBS
Strengths, weaknesses, opportunities, and threats (SWOT) of key stakeholders and their impact on the WBS
The language translation of technical terms used in the project.
Detailed deliverable, activity, and scheduling information about each component in the WBS
When performing integration on the project, the role of the project manager is:
To complete the project charter and seek formal approval from the sponsor of the project
To perform all of the work that is required to get the project approved and baselined for communication to the team
To involve the team in group activities to facilitate teamwork, which builds an integrated project organizational structure
To work with the project sponsor to understand the strategic objectives and ensure the alignment of the project objectives and results with those of the project and business area
Agile scope planning is especially useful when
Quality requirements are not stable
Scope is well understood at the beginning.
Solution requirements are emerging all the time
Business requirements are not stable.
In rolling wave planning
A wave of detailed activities is planned during strategic planning to ensure that WBS deliverables and project milestones are achieved
The work far in the future is planned in detail for work packages that are at a low level of the WBS
Focus is maintained on long-term objectives, allowing near-term objectives to be rolled out as part of the ongoing wave of activities.
The work to be accomplished in the near term is planned in detail, whereas the work in the future is planned at a higher level
The types of project management office (PMO) structures in organizations include all of the following EXCEPT
Directive PMOs that take control of the projects by directly managing the projects.
Supportive PMOs that provide a consultative role to projects by supplying templates, best practices, training, access to information, and lessons learned from other projects
Controlling PMOs that provide support and require compliance through various means
Harmonizing PMOs that strive to reduce conflict and improve harmony among project team members
A change control board (CCB) is
A formally chartered group of stakeholders responsible for ensuring that only a minimal amount of changes occur on the project.
A formal or informal group of stakeholders that has oversight of project execution.
A formally chartered group responsible for reviewing, evaluating, approving, delaying, or rejecting changes to the project, and for recording and communicating such decisions
A dashboard that provides integrated information to help control changes to cost, schedule, and specifications throughout the life of the project
What is the WBS typically used for?
To organize and define the total scope of the project.
To identify the logical person to be the project sponsor.
As a record of when work elements are assigned to individuals.
To define the level of reporting that the seller provides the buyer.
For project scheduling, bar charts show
Relative priority of activities
Activity start and end dates, as well as expected durations
The level of effort for an activity
Availability of resources assigned to perform project activities
All of the following are generally true about leadership in a project environment EXCEPT:
It involves focusing the efforts of a group of people toward a common goal and enabling them to work as a team
Although important throughout all project phases, effective leadership is critical during the Closing phase of a project when the emphasis is on stakeholder acceptance of the project
It is the ability to get things done through others.
Respect and trust, rather than fear and submission, are the key elements of effectiveleadership
Project managers spend the majority of their time communicating with team members and other project stakeholders. To communicate effectively, the project manager should generally perform all of the following EXCEPT:
Developing finely tuned skills using multiple methods of communication
Calculating the potential number of communication channels accurately
Seeking to understand project stakeholders' communication needs
Incorporating feedback channels.
Actions and activities necessary to transfer the project's products, services, or results to the next phase or to production and/or operations are addressed
As requested by senior executives
As the last step in project management
As part of the Close Project or Phase process.
Following the plan outlined in the Quality Management process
The precedence diagramming method (PDM) is:
A time-phased graphical representation of the arrow diagramming method (ADM), and shows durations of project activities as well as their dependencies.
More accurate than the critical path method for scheduling when there are uncertainties about the durations of project activities
A technique in which activities are represented by nodes and are graphically linked by one or more logical relationships to show the sequence in which the activities are to be performed.
A method that use a probabilistic approach to scheduling project activities.
All of the following are characteristics of the Project Management Information System (PMIS) EXCEPT :
Automated gathering and reporting on key performance indicators (KPIs) can be part of this system
It is used by the project manager and the project management team primarily to generate presentations to key stakeholders.
It provides access to information technology (IT) software tools, such as scheduling software tools, work authorization systems, and configuration management systems
It is used as part of the Direct and Manage Project Work.
Earned value management (EVM) is a commonly used:
Analysis of the value of the equipment that has been installed in the project as of the status date.
Analysis of the sum of the labour costs that have been incurred on the project to date.
Method of performance measurement for projects.
Method of measuring the amount of money that has been spent on the project to date .
There have been some changes to your project that are affecting your cost and schedule estimates. This invalidated the original estimate assumptions. What is the Estimate at Completion (EAC) for your project based on the following parameters?
BAC = 360.000 USD
AC = 120.000 USD
EV = 180.000 USD
CPI = 1,2
ETC = 145.000 USD
265.000
300.000
325.000
360.000
You are working on a project to build a bridge. You have reached the halfway mark as planned. The total expected cost at this stage is five hundred dollars. The actual work completed at this stage was worth $400. You spent a thousand dollars on the project. What is the schedule variance?
100
-100
600
-600
In earned value management, the cost variance is equal to:
EV minus PV.
EV minus AC.
AC minus EV.
PV minus EV .
A project has a 60% chance of making a profit of $100,000 and a 40% chance of losing $100,000. The expected monetary value for the project is:
Profit of 100.000USD
Loss of 60.000USD
Profit of 20.000USD
Loss of 40.000USD
You are having difficulty accurately assessing the cost impact of the risk. You should evaluate on a(n) :
Quantitative basis
Number basis.
Qualitative basis
Economic basis
Your vice president asked you what the Estimate at Completion (EAC) will be for a small project you are working on. You were given a budget of $30,000, and to date you have spent $20,000 but only completed $10,000 worth of work. You are sure the future work will be accomplished at the planned rate. What is the EAC?
$40,000
$30,000
$60,000
$10,000
You are in the process of developing an approximation of the monetary resources needed to complete project work for a large-scale multinational project which will take at least seven years to complete. Your previous projects have all been domestic with short timeframes.
As part of the process you are currently performing, what might you need to do differently compared with your past projects?
Create a stakeholder engagement assessment matrix
Develop a more robust risk management plan
Consider additional enterprise environmental factors
Include additional organisational process assets
What does a Cost Performance Index (CPI) of more than 1.0 indicate?
The project is over budget.
The project is right on budget.
The project is under budget.
The project is ahead of schedule.
Project cost control includes all of the following EXCEPT:
Informing appropriate stakeholders of all approved changes and associated costs.
Monitoring cost performance to isolate and understand variances from the approved cost baseline.
Influencing the factors that create changes to the authorised cost baseline.
Allocating the overall estimates to individual work packages to establish a cost baseline.
The CPI of 0.73 means?
The project would cost 73% more than originally planned
The project would cost 27% more than originally planned
The project would cost 73% less than originally planned
The project is only getting $0.73 out of every $1 spent
You are trying to establish a cost performance baseline for your project in the Determine Budget Process. You can use the following tool and techniques EXCEPT:
Cost aggregation
Bottom-up
Expert judgement
Historical relationships
When tracking the cost baseline of a project, it is important to note that the project's costs at this time are higher than expected. What is the most likely cause of this?
Not exhaustive list of milestones
Overestimating material cost
Lack of stakeholder support
Excess inventory.
During project execution, several unexpected issues have developed and are now threatening the project schedule and budget.
What is the best course of action for the project manager to address the issues?
Use contingency reserves
Review project funding requirements
Use management reserves
Review organisational process assets
In the early stages of the project, you are discussing with the sponsor what estimating techniques should be used. You want a form of expert judgement, but the sponsor argues forAnalogous estimating. It would be BEST to:
Agree to Analogous estimating because it is a form of expert judgement
Suggest a life cycle costing as a compromise
Determine why the sponsor wants such an accurate estimate
Try to convince the sponsor to allow expert evaluation as it is usually more accurate.
To reduce the defect rate of a manufacturing process, a project is carried out. The project team is carrying out QA activities to analyze and improve the process. Which of the following would be the most beneficial for this project?
Utilizing rolling wave planning for the project
Introducing the use of a kanban board into the manufacturing process
Adopting a just-in-time (JIT) manufacturing process
Consulting with a certified Six Sigma Black Belt expert
You are a program-level manager with several project activities underway. In the implementation process group, you begin to have concerns about the accuracy of the project's progress reports. What would BEST support your opinion that there is a problem?
Quality audit
risk quantification reports
regression analysis
Monte Carlo Analysis
You are the project manager for a large project. Someone from the quality department will contact you about initiating a quality check on your project. The group, already under pressure to complete the project as soon as possible, objected to the audit. You should explain to the team that the purpose of quality testing is:
Part of an ISO 9000 investigation
To check whether the customer is following its quality process
To check the accuracy of expenses submitted by the group
To identify ineffective and ineffective policies.
Project quality management....
Must meet management goals
Applies to all projects, regardless of deliverables
Applicable only to specific areas of the project
Only necessary when stakeholders agree on quality characteristics.
You are the Project Manager for the ABC project. You need to figure out which problem has the maximum impact on the project. Which tool should you use?
Pareto chart
Control chart
Trend analysis
Fishbone chart
Which of these is a process that falls under the Scope Management knowledge area
Determine scope
Control scope
Clarify scope
Close scope
RACI stands for
Responsible, accountable, confirm, inform
Recommend, responsible, consulted, informed
Responsible, Accountable, Consulted, and Inform
Responsible, Accountable, Consulted, and Informed.
You are leading a software development project where the developers are colocated within rented office space. Writing the code is taking longer than anticipated, and you have contacted the landlord requesting to rent the office for another week. Unfortunately, the landlord tells you that the office is already booked. You capture the problem in the project documents. What should you do next?
Record the issue in the issue log
Revise the resource management plan
Update the risk register
Request additional funds
You are working as a project manager in a company. You have the ultimate authority, you're working full-time on your project, and you manage the project's budget. What is the organizational structure in your company?
Strong matrix
Projectized organization
Functional organization
Balanced matrix.
According to Maslow's hierarchy of needs, this is the lowest level that must be met before the other levels can be met.
esteem
Physiological
social belonging
safety
John is an excellent engineer. Management assumes that because he is a good technical performer, he will also be a good project manager. Based on this, John was promoted to Project Manager. Here is an example of
Halo effect
Expectancy theory
McGregory theory of X and Y
Herzberg theory
You are facilitating a meeting with your project team to develop the team charter. At the start of the meeting, a team member states, "I don't understand the importance of this meeting. We are all professionals, and this isn't our first project working together. Wouldn't our time be better spent getting an early start on project execution?" The body language of the other team members suggests that they agree with the comments.
How should you respond to the team member?
The team charter will eliminate any potential conflicts which will improve our productivity
Let's use the team charter from our last project as a starting point and then update it as necessary
As long as everyone is in agreement, then let's skip the team charter and get ahead of schedule
The team charter is required by the project management office (PMO) for all projects
The team has just reported to you that they have completed the Plan Quality Management process. You review their work and see that they have produced the quality management plan, and made the necessary updates to the project management plan and project documents.
What did they forget?
Define quality roles and responsibilities
Determine quality metrics
Revise the lessons learned register
Update the requirements traceability matrix
A project manager is performing quality assurance for a project whose quality standards are very stringent. To meet and exceed the quality requirements, the project manager uses a set of technical guidelines, which were applied during the design phase of the project to optimize quality.
What tool or technique is the project manager using in this scenario?
Design for X (DfX) where the X in DfX represents the quality aspect of the product
Design of experiments (DOE) as a quality improvement methodology
The Manage Quality process to ensure compliance with project quality requirements.
Process analysis to identify opportunities for process improvements
A servant leader has just been assigned to an upcoming product development project and believes that the project is well-suited to Kanban. However, the development team is unfamiliar with this approach.
What is the servant leader's best course of action
Review Kanban at the iteration retrospective
Let the team members learn Kanban on their own
Discuss Kanban during a daily standup meeting
Have the team attend a workshop on Kanban
The quality management plan specifies the use of a data representation technique to show the strength of relationships between four factors.
Which of the following tools or techniques should be used to comply with the plan?
Quality diagram
Scatter diagram
Matrix diagram
Affinity diagram
In the design phase, external experts verified that the team's blueprints for a new crane complied with requirements. During the build phase, the customer performed a walkthrough and found that some welding joints on the crane were defective. The crane needs to be reworked to ensure it can be operated safely.
How could this situation have been avoided?
Outsourcing the welding to an external vendor
Using the requirements traceability matrix
Defects are part of any project and cannot be avoided.
Testing the welding before the customer walkthrough
A project is behind schedule because department managers reassigned project team members to work on other assignments. After negotiations with the managers, you agreed to a temporary solution where a core group of project resources is dedicated to performing the project work until more resources are approved.
What conflict resolution technique did you most likely employ in this situation?
Compromise or reconcile
Collaborate or problem solve
Force or direct
Smooth or accommodate
You have been requested to fill in for a project manager who has called in sick midway into project execution. As you get yourself familiar with the project team, you are impressed to see how well the team members collaborate and work through issues smoothly and effectively.
Based on your observations, where is the team on the Tuckman ladder?
A
B
C
D
Recently, you promoted your star programmer, Sam, to lead the agile development team. Sam was a fantastic software coder, and you thought the promotion would mean that he could now share his expertise with the other development team members. However, you are surprised to learn that the performance of Sam in his new role is not meeting your expectations.
Which empirical rule did you forget while considering the promotion of Sam?
Halo effect
Expectancy theory
Murphy's law
Pareto effect
During an inspection of a project deliverable, the team detects the same defect in the deliverable that has already been identified during a previous inspection. The project manager is confused about how this could have happened since a change request was approved to repair the defect. After discussing the issue with the team, the project manager learns that the team never implemented the approved change request.
What could have helped prevent this situation?
Performing a root cause analysis
Holding an approved change request review
Creating a quality report
Conducting a retrospective meeting
As part of preparing the communications management plan for a construction project, you want to determine the project stakeholders' needs for information. Your focus is on the type and format of information needed to pass on to them. What is your best course of action?
Conduct communication requirements analysis
Refer to the stakeholder engagement plan
Develop a stakeholder register
Review requirements documents
A project manager communicates primarily through email with her team members, internal and external project stakeholders. Certain techniques are incorporated to ensure there are no misunderstandings. Which of the following is not considered one of these techniques?
Controlled flow of words and ideas
Concise expression
Clear purpose directed at meeting the needs of the reader
Communications register
In the context of the desired communication model between sender and receiver, all of the following statements are true EXCEPT:
Noise must be minimal.
The recipient must reply to the message after decoding the message.
The recipient must first confirm and then agree with the message sent by the sender.
The recipient should send a response message to the sender.
You are the project manager of a software project team consisting of 2 analysts, 4 software developers, and 3 test engineers. A new test engineer will join the team in two weeks. How many communication channels are there after a new test engineer joins the team?.
55
50
45
36
Which of the following conflict resolution techniques will generate the MOST lasting solution?
Forcing
Smoothing
Compromise
Problem solving
What percentage of time does a project manager spend on communication?
30
50
70
90
Risk tolerance level is determined to help:
The team ranks the project risks.
The project manager estimates the project.
The team plans the project.
Management knows how other managers will act on the project.
A project manager is quantifying risk for her project. Several of her experts are offsite, but wish to be included. How can this be done?
Use Monte Carlo analysis using the Internet as a tool.
Apply the critical path method.
Determine options for recommended corrective action.
Apply the Delphi Technique.
Risk transfer determination is made in which risk management process?
Identify risks.
Perform quantitative risk analysis
Risk response planning
Monitor and control risks
You need to establish the relative priorities of risks recognized in a project. Which of the following tasks is the most likely to not affect this prioritization?
Researching the stakeholder register
Making a review of the assumption log
Generating the risk report
Examining the risk register
A project manager is quantifying risk for her project. She needs an expert opinion in this process and related experts are spread over different geographical locations. How can she continue?
Use Monte Carlo analysis online
Applying the critical path method
Determine options for recommended corrective action
Apply the Delphi Technique
During risk management activities, 236 risks are identified and are caused by 13 root causes. You could eliminate 234 risks through your risk management activities. For the remaining 2 risks, you, together with your team, could not find a way to mitigate or insure the risks. Also, these 2 risks cannot be outsourced or removed from the project scope. What is the best solution?
Accept the risk
Mitigate the risk
Avoid the risk
Transfer the risk
You are a project manager in a bicycle manufacturing company. Rubber for brake mechanism for your bicycles supplied by RuBrake Inc could not reach due to flood affecting the transportation routes. This was a risk you thought it could happen since it happens each year in the same season. So, as per your risk response plan, you started to use rubbers delivered one year ago. However, this response brought another risk old rubbers have higher breaking risks during implementation to the brake system.This new risk can also be called:
Secondary risk
Residual risk
Contingency plan
Unmanageable risks
You have documented all possible risks that could impact your project with appropriate risk responses as they occur in your risk management plan. All other remaining risks are known as:
Risk Drivers
Risk cannot be managed
Remaining risk
Risk is accepted
You are the project manager of the ABC project. During the project implementation, an important part was discovered to be defective. This was not planned for. The team met after the event and tried to get the product working without faulty components. Here is an example of
Risk mitigation
Risk transfer
Work around
Accepting the consequences passively.
You are the Project Manager of the ABC project. The project is being implemented in an earthquake-prone area. To solve this problem, you buy earthquake insurance. Here is an example of
Risk reduction
Risk transfer
Make a risk contingency plan
Passively accept the consequences.
You want to group your project stakeholders based on their authority and involvement in the project. Which of the following models is suitable for this?
Power/Interest Grid
Power/Influence Grid
Influence/Impact Grid
Salience Mode
You must manage stakeholder expectations as a project manager. All of the following are communication skills you should practice EXCEPT:
Build trust.
Conflict resolution
Accept risks
Active listening
An important trend in project stakeholder engagement is...?
Communication technology
Identify all stakeholders
The complexity of stakeholder relationships
Diversity of stakeholders
What process involves determining everyone involved in the project or affected by it, and determining the best ways to manage relationships with them?
Managing stakeholder engagement
Planning stakeholder management
Controlling stakeholder engagement
Identifying stakeholders
Project stakeholder management is an integral part of project management. The effectiveness of stakeholder analysis carried out early in a project can decide its fate. Which of the following is the least important consideration during stakeholder analysis, especially when analyzing stakeholders who are also decision-makers?
Prior experience
Expectations
Interests
Influence
Smith’s project has successfully been initiated, and all the major roadblocks are removed. The senior stakeholders have now switched from a leading role to a supportive role. What is Smith’s next step once the first version of the project stakeholder register is developed?
Start the development of the Stakeholder Engagement Plan
Start the stakeholder identification process
Execute the stakeholder engagement strategy as laid out in the stake register
Finalize the project management plan before developing the stake engagement strategy
Henry is the project manager for a process improvement project. Henry is a recently hired Six Sigma expert. David is the process owner of the process Henry must optimize. During the project kick-start meeting with the project sponsor, David said he supports all continuous improvement efforts. However, David is unaware of the Six Sigma technique and feels threatened by the newly hired expert, and as a result, is blocking Henry’s ideas. What is David’s current engagement level with the project?
Neutral
Resistant
Supportive
Unaware
To produce the deliverables, the project will procure goods and services from outside the organization. The project manager has instructed the team to develop a comprehensive list of individual project risks related to those procurements.
What is the best course of action for the project team?
Develop a procurement register
Develop a procurement register
Review procurement documentation
Check the probability and impact matrix
The project team is undergoing an agile transformation. This requires the team members to maintain their original project plans in the current management tool, but also enter performance data in the new tool built around agile practices. The team identified that the information in the two tools is out of sync. This risk has been identified earlier in project planning.
What is the best course of action for the project manager?
Recognize that the risk has now become an issue and implement the planned response
Communicate to the project sponsor that work may be delayed due to clerical errors
Accept the risk since agile values individuals and interactions over processes and tools
Conduct a probability and impact assessment to determine a risk score
A project manager does most of her communicating with team members, internal project stakeholders, and external project stakeholders via email. The project manager incorporates specific techniques when composing her emails to reduce any misunderstandings.
Which of the following is not considered one of these techniques?
Controlled flow of words and ideas
Concise expression
Clear purpose directed to the needs of the reader
Communications register
You are establishing the relative priorities of individual risks identified in the project.
Which of the following tasks is the least likely to impact this prioritization?
Examining the risk register
Reviewing the assumption log
Researching the stakeholder register
Creating the risk report
A team member volunteered to provide the project status update in a weekly presentation to the key stakeholders. After the first meeting has taken place, feedback from the stakeholders suggests that the presentation was not very engaging.
What is the best way for the project manager to address this situation with the team member?
Prepare a formal written document
Send an email to the team member
Utilize formal verbal communication
Discuss the issue with the team member
At times over a project life cycle, the team must adopt a few agile ceremonies. The aim is to communicate quicker in times of tight deadlines. Unfortunately, team members are not getting the information needed during the ceremonies.
What is the best option to confirm that the information is received and understood?
Spread out the ceremonies over months between each event to ensure comprehension
Reduce the number of project team members that attend the ceremonies
Mandate that all project team members update the information radiators after each ceremony
Validate with the team that the information was captured and facilitate feedback discussions
The construction project has many people and specialized teams at the worksite every day. Frequent communication between the team leads is critical for safety and efficiency. Which agile ceremony can this project incorporate to increase timely cross-functional communication?
Risk-based spikes
Retrospectives
Daily standups
Iteration reviews
The project management plan specifies that a predictive development approach has been selected to produce the project deliverables.
Where in the project life cycle will the overall project risk be the lowest?
D
A
B
C
Your sponsor has committed to building a high-speed rail from one major inland city, Azules, to the coast. You have two possible routes, either Brazos or Corazon.
Given the costs, odds, and rewards of high demand and low demand of each route in this decision tree, what is the expected monetary value of the route to Brazos?
0.8 billion
10.8 billion
-2 billion
1.6 billion
You are developing the communications management plan for a construction project. You want to determine the information needs of the project stakeholders, specifically focusing on the type and the format of information that will be required to communicate with the stakeholders.
What is your best course of action?
Conduct a communication requirements analysis
Review the requirements documentation
Consult the stakeholder engagement plan
Develop the stakeholder register
You have just taken over a project in execution. During your first week, you determine that the project team members spend a lot of time responding to unexpected requests for information from different project stakeholders. Because of these interruptions, the team cannot focus on their project activities, and as a result, the project is behind schedule.
What should you do first?
Tell the team members to stop responding to unexpected requests since it is not the responsibility of the team
Push the team to respond to all the requests faster so that they can perform their assigned project activities on time
Ask the team to forward all stakeholder inquiries to you so that the team members can focus on their assigned tasks
Review the communications management plan to understand how stakeholder requests should be handled
Benchmarking involves comparing actual or planned project practices to those of comparable projects with all of the following characteristics EXCEPT
Within the performing organization or outside of it.
To provide a basis for measuring performance
Within the same application area but not in a different application area.
To identify best practices and generate ideas for improvement
Project management is
The integration of the critical path method and the Earned Value Management system
The application of knowledge, skills, tools, and techniques to project activities to meet the project requirements
The application of knowledge, skills, wisdom, science, and art to organizational activities to achieve operational excellence
A subset of most engineering and other technical disciplines
All of the following are external environmental factors EXCEPT
Competitive movements
Legal restrictions
Economic conditions
Organizational values and principles.
You are involved in collecting requirements for your project. You are likely to use the stakeholder register for all of the following EXCEPT:
Evaluating the product breakdown structure (PBS) associated with each of the key stakeholders
Capturing major requirements that stakeholders may have for the project
Capturing main expectations that stakeholders may have for the project.
Identifying stakeholders who can provide information on the requirements
Project Quality Management includes the processes for incorporating the organization's quality policy regarding planning, managing, and controlling project and product quality requirements to
Improve process capability
Control products, services, and results.
Meet stakeholders’ objectives
Meet standards of performance for the project team
Meet standards of performance for the project team
Presenting the information in the most favorable manner
Confirming that the communication is correctly understood
Ensuring that the receiver agrees with the message
Decoding the medium correctly
Which of the following processes is included in Project Integration Management?
Review scope validation
Control scope definition
Conduct procurement surveillance
Develop a project management plan
Your earned value management analysis indicates that your project is falling behind its schedule. You know this because the cumulative EV is much:
Lower than the cumulative PV
Higher than the cumulative AC
Lower than the cumulative CPI
Higher than the cumulative PV
The major processes of Project Resource Management are
Plan Organizational Structure, Build Project Team, Develop Communications Plan, and Manage Team Conflicts.
Develop Project Staffing Plan, Recruit Project Team, Administer Personnel Actions, and Manage Labor Relations
Leadership, Management, Team Building, and Negotiation
Plan Resource Management, Estimate Activity Resources, Acquire Resources, Develop Team, Manage Team, and Control Resources
The critical path is established by calculating the following dates
Start-to-start, start-to-finish, finish-to-finish, finish-to- start.
Primary-to-secondary, primary-to-finish, secondary- to-secondary, finish-to-finish
Early start, early finish, late start, late finish
Predecessor-to-successor, predecessor-to-predecessor, successor-to-successor
Which of the following cumulative measures Indicates that your project is about 9% under budget?
The cumulative EV was 100, and the cumulative PV was 110
The cumulative AC was 110, and the cumulative EV was 100
The cumulative AC was 100, and the cumulative EV was 110
The cumulative PV was 100, and the cumulative AC was 110
Motivating involves creating an environment to meet project objectives while providing
satisfaction related to what people value most. All of the following are reasons of motivation
EXCEPT
Providing accurate criticism in the annual performance review or after the project is completed
Encouraging people to work independently.
Participating in decision making
Encouraging someone to act
An input to the Define Scope process is
Decomposition
The type of contract detail language
Work breakdown structure (WBS)
Project charter
Which of the following statements is true about the work breakdown structure (WBS)?
The WBS is a simple list of project activities in chart form.
The WBS is a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables
The WBS is the same as the organizational breakdown structure OBS
The WBS is the bill of materials (BOM) needed to accomplish the project objectives and create the required deliverables
Tools and techniques of the Perform Quantitative Risk Analysis process include:
Expert judgment, data gathering, simulations, and decision tree analysis
Interviewing, historical results, workarounds, and response development
Contracting, contingency planning, alternative strategies, and insurance
Checklists, damage control reports, standard allowances, and inspection
All of the following are information management and distribution tools EXCEPT
Electronic communications management
Hard-copy document management
Electronic project management tools
Inputting project performance data into a spreadsheet or database
The major processes of Project Resource Management are
Leadership, Management, Team Building, and Negotiation
Develop Project Staffing Plan, Recruit Project Team, Administer Personnel Actions, and Manage Labor Relations
Plan Resource Management, Estimate Activity Resources, Acquire Resources, Develop Team, Manage Team, and Control Resources
Plan Organizational Structure, Build Project Team, Develop Communications Plan, and Manage Team Conflicts.
Which of the following processes is included in Project Integration Management?
Control scope definition
Conduct procurement surveillance
Review scope validation
Develop a project management plan
Which of the following is NOT a process in Project Stakeholder Management?
Manage Stakeholder Engagement
Identify Stakeholders
Monitor Stakeholder Engagement
Control Stakeholder Engagement.
Performing integration is a cornerstone skill for all project managers; the following describe
the three different levels of performing integration EXCEPT
Cognitive level
Process level
Context level
Complexity level
The following are all key differences between management and leadership EXCEPT
Focus on systems vs. focus on relationships
Directing vs. influencing
Concentrate on project activities vs. emphasis on results
Accept status quo vs. challenge status quo
A primary function of a project management office (PMO) is to support project managers in a variety of ways, which may include all of the following EXCEPT:
Intervening in project execution directly and without involving the project manager
Identifying and developing project management methodology, best practices, and standards
Managing shared resources across all projects administered by the PMO
Coaching, mentoring, training, and oversight.
