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WorksheetsFC0-U61(758) Quiz 3
Total questions: 66
Worksheet time: 33mins
Which of the following will allow the easiest and fastest way to share a single file between two modern smartphones without joining the same WiFi network?
Micro SD card
Bluetooth
USB connection
Infrared
Which of the following BEST describes the pros and cons of a home wired network?
Low throughput, low mobility, high availability, high latency, high security
High throughput, high mobility, low availability, low latency, high security
High throughput, low mobility, high availability, low latency, high security
Low throughput, high mobility, low availability, high latency, low security
A technician has just finished setting up a SOHO wireless router but the client does not want the PC on the wireless network for security reasons. The technician connects an RJ-45 cable to the computer and the router, but does not receive network connectivity. Which of the following is the NEXT step to diagnose the problem?
Change the IP address on the computer to match the router
Reseat the power cable on the computer and reboot
Check for link light activity on the computer and the router
Change the hostname of the router to match the computer's network
Which of the following is an advantage of using cloud-based collaborative applications and storage, rather than local applications and storage?
Decreased software licensing costs
Higher security encryption
Limited storage space for files
Increased accessibility to files
Which of the following data connections would provide a user the BEST Internet availability while traveling?
Workstation with only RJ-45 connectors
Smartphone with cellular service
Laptop with Bluetooth wireless connectivity
Tablet connected to a SOHO wireless network
Which of the following is the BEST reason to backup data?
To ensure data encryption
To ensure data stability
To ensure data security
To ensure data availability
Which of the following is a safety feature of cloud-based backups?
Incremental copy of data
Local copy of data
Offsite storage of data
Full backup of PC data
A technician is setting up a computer that was shipped. After everything is plugged in, the computer will not turn on. Which of the following should the technician do FIRST to identify the issue?
Check for physical damage on the computer
Search for a solution on the Internet
Reference the manufacturer's documentation
Ensure the power supply is set at the correct voltage
Ann, a user, wishes to free space in her documents folder. Which of the following is the BEST characteristic to sort by in order to ensure that the most space is freed by deleting the least amount of files?
File type
Date modified
File size
File name
Where can a user find the latest updates, upgrades, or firmware for an electronic device that the vendor supports?
Internet search engine
Internet forum
Technical community groups
OEM website
When applying ergonomics to a workstation area, which of the following are the MOST important to consider? (Select TWO).
Amount of time computer will be used
Clarity of the display
Number of speakers in sound system
Proper keyboard and mouse height
Proper sitting position
An RoHS label on hardware indicates which of the following?
The hardware produces EMI when used.
The hardware is certified to be energy efficient.
The hardware provides battery backup for power outages.
The hardware needs to be properly disposed.
Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem. Which of the following is the cause?
The monitor power cable is unplugged.
The video cable has become disconnected.
It's a software issue.
The monitor is broken.
Which of the following will allow a user to move a file from one folder to another using the LEAST number of steps, while ensuring that the file is removed from its original location?
Open the file from its original location, save it to the new location, and delete it from the original location.
Cut the file from its original location and paste it to the new location.
Rename the file in its original location to a name that is not already taken in the new location.
Copy the file from its original location and paste it to the new location.
Which of the following permissions is required to run a .bat file?
Delete
Execute
Write
Modify
After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT?
The application has to be registered to the user.
The application must be upgraded to a 64-bit version.
The application must be activated.
The application needs to be reinstalled.
An employee's new computer came with a free 30-day trial version of antivirus software. The employee's company provides enterprise antivirus software from a different vendor. Which of the following should the employee do in order to use a full version of antivirus software?
Enter the company product key for the antivirus software, enabling the full version.
Uninstall the current version antivirus software and install the company version.
Verify Internet connectivity and run online virus scanning software.
Update the trial antivirus software to the latest version.
A user has finished setting up a new computer. Now the operating system requires activation, but the user discovers that the computer does not have an Internet connection. What should the user do FIRST?
Contact technical support.
Restart the computer.
Check the Ethernet cable.
Check the manufacturer's website.
Which of the following is a characteristic of a basic power strip?
Protects against lightning.
Provides multiple outlets for power.
Generates power for devices.
Provides battery backup for devices.
What should be done after a backup has been completed?
Delete the backup.
Verify the backup.
Save the backup.
Schedule the backup.
Which of the following is a file on a computer that links to another program or file somewhere else on the same computer?
Shortcut.
URL.
Attachment.
FTP.
Which of the following defines why backup verification is important?
To ensure that the backup can be restored correctly.
To free up disk space.
To comply with legal requirements.
To schedule the next backup.
What is the purpose of ensuring that a backup can be stored indefinitely?
To ensure that the backup runs as quickly as possible
To ensure that the backup can be stored indefinitely
To ensure that the backup can be saved in the cloud
To ensure that the backup contains usable data
What is the MOST likely cause of random shutdowns in a home computer that has been in operation for over five years and is set up in a closed cubicle built into a home office desk?
The PC was switched to 240V operation mode
Dust accumulation
The PC's BIOS is severely outdated, causing issues with the PSU
EMI
What should a user do first if they install a new scanner on a personal desktop computer without any documentation and the scanner powers on, the lamp lights up, and then the unit stops with a failure light?
Go to the scanner manufacturer's website and download the current installation information
Check the scanner manufacturer's support website for information on installing the scanner
Find a scanner user group and ask for help
Update the scanner's firmware and drivers, then reinstall the scanner
What can a user configure in an operating system to play an audible sound when an error message is displayed?
Encryption
Shortcut keys
Accessibility options
Screenshots
What BEST describes the situation when a technician tries to access a user's files and cannot open any folder or file?
The folders contain older versions of the files
The files are corrupted
The files do not have the proper permissions
The hard drive is defragmented
Which of the following settings will a user configure as part of the initial operating system setup wizard? (Select TWO).
Backup schedule
Accessibility options
Multiple user accounts
Time zone
Computer name
Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem. Which of the following is the cause?
The monitor power cable is unplugged
The video cable has become disconnected
The video driver is not installed
The operating system has encountered a stop error
The screen saver has activated
After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT?
The application has to be registered to the user.
The application must be upgraded to a 64-bit version.
The application must be activated.
The application needs to be reinstalled.
After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician need to adjust to resolve this issue?
Color depth
Orientation
DPI settings
Resolution
An employee's new computer came with a free 30-day trial version of antivirus software. The employee's company provides enterprise antivirus software from a different vendor. Which of the following should the employee do in order to use a full version of antivirus software?
Enter the company product key for the antivirus software, enabling the full version.
Uninstall the current version antivirus software and install the company version.
Verify Internet connectivity and run online virus scanning software.
Update the trial antivirus software to the latest version.
A user has finished running the initial operating system setup wizard. Which of the following would be BEST for the user to do next?
Verify Internet connectivity
Install productivity software
Install security software
Add other user accounts
Which of the following technologies would allow a user to run multiple operating systems at the same time on a single computer?
Telepresence
Cloud-based software
Virtualization software
Productivity software
Where would the user find a current version of the driver from an official source?
Manufacturer's CD/DVD that came with the computer
Manufacturer's web site
Internet community support forums
Third-party support web sites
Which of the following should be done to reduce physical safety hazards around a newly installed computer?
Verify all connections are seated properly.
Avoid placing other computers nearby.
Bundle loose cables with zip ties or Velcro straps.
Attach all peripherals to the computer.
Which of the following actions will remedy the situation of a user with an outdated operating system consistently browsing sensitive websites?
Uninstall all unused browser extensions and toolbars to help reduce risks.
Convert the user's account to an admin level account, to provide better overall security.
Move to an alternate browser that still has consistent security update support.
Install multiple anti-malware and firewall products to harden the computing experience.
Which of the following connectors is MOST often used to connect a computer to a network?
RJ-45
RJ-11
IDE
eSATA
Which of the following MOST likely needs to be installed in order for a new scanner to work on a computer?
License key
OS update
Firmware
Driver
Which of the following software is used to reduce the size of a file or folder?
Desktop publishing
Basic database
Compression
Anti-malware
Which of the following is used with a touch screen to increase accuracy?
Touchpad
Stylus pen
Joystick
Trackball
Which of the following internal components is used for temporary data storage in a workstation?
Power supply
CPU
RAM
Hard drive
Which of the following is used for temporary storage of program data that is cleared when the computer is turned off?
CPU
SSD
Hard drive
System memory
Which of the following connectors supports both high definition video and audio?
S-video
Component
HDMI
DVI
Which of the following BEST describes malicious software that demands the end-user pay a fee or face the destruction of their files?
Trojan
Virus
Spyware
Ransomware
Which of the following should be done to reduce the risk of having sensitive passwords compromised while browsing the Internet?
Enable software firewalls to block unknown ports
Disable autofill of forms and passwords
Enable screensavers and time-outs on the computer
Use ad-blocking software on the computer
Which of the following would be the MOST efficient way to transport a file from one location on a local hard drive to a different location on the same hard drive?
Rename
Cut
Move
Save
A student wishes to share contacts with another student's mobile device. Which of the following would be the easiest method to use?
Infrared
Bluetooth
Social Media
When setting up a new desktop, which of the following should be performed FIRST?
Configure user accounts
Plug in cables
Install security software
Configure wireless network settings
A user, Joe, wants to install an application on his computer. Which of the following factors should he be aware of before beginning?
The computer has the proper hard drive drivers installed.
The computer is connected to a secure wireless network.
Check for any updates for the application.
The computer meets the application's minimum requirements.
Which of the following applications would a user employ to write a business letter?
Spreadsheet software
Word processor
Desktop publishing
Presentation software
Which of the following devices transmits and receives printed images over a telephone line?
Monitor
Fax
Scanner
Webcam
Which of the following video connections provides the highest resolution?
USB
S-video
HDMI
VGA
A user receives an email containing a link. When they hover the mouse over the link, the actual URL does not match the text in the body of the email and appears to be a string of random characters. Which of the following is the BEST course of action?
Forward the email to a friend to ask for advice.
Reply to the sender asking for confirmation that it is safe to open.
Delete the email without clicking on the link.
Click the link because malware protection software is installed on the computer.
Which of the following is the BEST reason to change a wireless router's default SSID?
To make it easier to identify in a location with several routers.
To make the network feel more personal.
To make it more difficult to join.
To make the network secure.
A user, Joe, is concerned about the safety of his personal information on a website. Which of the following can Joe look for to ensure that his personal information is not at risk? (Select TWO).
HTTPS on the browser address bar
A lock symbol on the browser address bar
Suspicious ads in the browser
HTTPS on the browser address bar
The word secure in the browser address bar
Which of the following data connection types provides the HIGHEST mobility?
WiFi
Cellular
Direct link
Wired
Which of the following items require ESD precautions?
Upgrading to a new touch screen monitor
Adding a micro SD card to a smartphone
Installing an compact flash card into a laptop
Replacing RAM in a personal computer
Which of the following are reasons to verify backups? (Select TWO).
To create a system image for easy restore
To confirm all selected data was backed up
To diagnose any backup media hardware failure
To determine if backup software needs to be patched
To ensure files can be restored
A user has just removed a new desktop PC from the box and has plugged in several new peripheral devices. During which of the following steps will the plug and play peripheral devices be installed on the new PC?
Installing security software
Powering on for the first time
Booting the operating system
Adding additional user accounts
Which of the following is the BEST method of sharing files within a department?
Flash drive
Network drive
Instant messaging
NFC
When storing a document in the cloud, a user needs to be:
On a shared drive.
Using a USB cable.
Connected to the Internet.
In airplane mode.
Which of the following device types is needed within a computer to read information on a CD-ROM?
Network card.
Optical drive.
Video card.
Solid state drive.
Which of the following is a common way to prevent physical theft of a laptop or workstation?
Shred any sensitive information prior to disposal.
Avoid storing passwords near the computer.
Practice good awareness skills when entering passwords/PINs.
Cable and lock device securely attached to a solid object.
Ann, a user, is browsing shopping websites on the Internet when she receives a pop-up message on her screen indicating a virus has been detected by the antivirus software. Which of the following actions should be performed NEXT?
Ignore the message because it is likely adware.
Run a scan on the entire local drive.
Clear temporary files and folders.
Minimize the alert and continue browsing the Internet.
A technician needs to troubleshoot a user's computer. The user leaves personal credentials written on a piece of paper for the technician. Which of the following principles has the user violated?
There is no violation; this is a standard procedure.
The principle of least privilege.
The need-to-know principle.
The clean desk policy.
