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COSTA RICA CORE PRACTICE

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

When are Amazon employees paid?

a)

Amazon pays its employees semimonthly on the 15th & the 30th of each month

b)

Amazon employees are paid every Friday.

c)

Payment is issued at the end of every month.

d)

Employees receive their wages weekly on Mondays.

2.

How does Amazon handle payments for Exception Time?

a)

Exception Time is paid in the next immediate paycheck.

b)

Exception Time is paid at the end of the year in a lump sum.

c)

Exception Time doesn't impact the payment schedule.

d)

Exception Time adjustments are made one pay period in arrears

3.

How can Amazon employees access and read their payslip?

a)

Through the Softland Capital Humano web portal using their Amazon email.

b)

Employees must request a physical copy of their payslip from HR each month.

c)

Payslips are emailed directly to employees at the end of each pay period.

d)

Through the Softland Capital Humano web portal using their personal email.

4.

How is overtime pay calculated for Amazon employees?

a)

Is calculated by multiplying the cost of the regular hour by 2.0

b)

The cost of overtime is fixed and does not depend on the regular rate.

c)

Is calculated by multiplying the cost of the regular hour by 1.5.

d)

Overtime is paid at the same rate as regular hours.

5.

When are bonuses usually paid at Amazon?

a)

The bonus payment schedule is on the first day of each month.

b)

Bonuses are distributed every Friday of the last week of the month.

c)

Bonuses are paid on the 15th of each month.

d)

Bonuses are usually paid on the 30th of each month

6.

What is the code to open a “planilla account” with the BAC?

a)

DEH8

b)

DEH4

c)

DEI4

d)

DAH4

7.

How many days of paid time off does the company provide for marriage and Bereavement leave ?

a)

The company provides up to 3 days of paid time off.

b)

Associates are granted 10 days of paid time off for any personal matters.

c)

The company offers 5 days of paid time off.

d)

Employees receive 2 days of paid leave.

8.

How many vacation days does an hourly employee is entitled to on their first year of employment?

a)

12 + 1 extra as benefit

b)

12

c)

12 + 2 extra as benefit

d)

10

9.

What is the pre-notice period required from employees with 6 to 12 months tenure?

a)

30 days.

b)

15 days.

c)

7 days.

d)

There is no specifi c pre-notice period required.

10.

What is the required notice period for hourly employees to request vacation days?

a)

At least one week in advance.

b)

At least two weeks' notice prior to the desired date.

c)

There is no required notice period to request vacation days.

d)

At least three weeks prior to their vacation days.

11.

What is included on the liquidation with no liability?

a)

Pending vacations and 13th salary payment, severance

b)

Severance, notice period and 13th salary payment, severance.

c)

Pending vacations and 13th salary payment, severance, notice period.

d)

Pending vacations and 13th salary payment.

12.

Which bonuses are not count towards the calculation of the 13th Salary:

a)

Signing Bonus, Bonus for Completing Special Projects and Referral Bonus

b)

Performance-Based Bonus, Referral Bonus, Signing Bonus

c)

Signing Bonus, Relocation Bonus and Referral Bonus

d)

Annual Performance Bonus, Referral Bonus, Attendance Bonus

13.

Seasonal associates are entitled to 13th month salary.

a)

True

b)

False

14.

What is the validity period for letters in Costa Rica before they cannot be verified?

a)

60 days

b)

30 days

c)

Indefinitely

d)

90 days

15.

Can an employee add their parents as dependents on their benefits?

a)

True

b)

False

16.

Who is the provider of the private medical insurance?

a)

Mapfre seguros

b)

Best Meridian insurance Company.

c)

Davivienda seguros.

d)

PanAmerican Life Insurance Group

17.

What is the age limit for children as dependents?

a)

18

b)

19 or 25 if they are full time students

c)

18 or 25 if they are full time students

d)

25

18.

How long does the maternity leave of absence provide for a continuous, job-protected?

a)

Up to 6 weeks

b)

Up to 3 months

c)

Up to 4 months

d)

Up to 6 months

19.

What % of the employee's salary does Amazon cover, in addition to the CCSS payment, after the first 3 days of illness?

a)

60%

b)

40%

c)

50%

d)

100%

20.

What is the 1st step if the employee needs a physical job/salary certificate?

a)

Escalate the case to the specialty team.

b)

Submit a ticket to the back office team to create the physical copy.

c)

Request to the ee to attach a proof from the entity requesting the letter.

d)

MHLS does not provide physical letters anymore.