WorksheetsCommunication Skills
Total questions: 20
Worksheet time: 23mins
What is verbal communication?
gestures, facial expressions, and body positions
use of language
Communication without words is called
Silent speaking
Verbal communication
Nonverbal communication
Interpersonal communication
Examples of correctly using speech and volume skills include...
Giving the right info, speaking at the right volume, and articulating your words.
Speaking softly, use long pauses, and positive facial expressions.
Keep eye contact, speaking loudly, and using the right language.
Hold your head high, yell all your words, and keep your eyes closed.
Juan is drumming his fingers on the table while his mother gives him directions for cleaning the house. This gesture communicates
worried
impatience
contempt
disgust
Mr. Jones is stroking his chin while talking to his Science class. What is he communicating?
Anger
Fear
Contempt
Trying to make a decision
When asked if she was cheating during the test by her teacher, Kim looks down at the floor. What is her body language communicating?
fear
sadness
guilt
concealing something
John bites his fingernails but only in the presence of his coach. What is his body language communicating?
sadness
insecurity
fear
anger
Which of the following is a barrier to communication?
Message is not clear
Not listening
Lack of language skills
All of the above
Facial expressions, posture and eye contact are all skills in ....?
verbal communication
anti-verbal communication
post-verbal communication
non-verbal communication
The process of exchanging thoughts and messages between two or more people is the definition of...
Eye Contact
Communication
Conflict
Communion
What type of language listed below is considered to always be unacceptable? Select ALL that apply.
Persuasive
Judgmental
Informative
Assumptive
Sexist
