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Performance Management Quiz

Total questions: 6

Worksheet time: 5mins

Name
Class
Date
1.

What is a strategic management tool that is used to align business activities to the vision/mission statement of an organization?

a)

SWOT Analysis

b)

Values & Ethics

c)

Balanced Scorecard

d)

Organizational Culture

2.

What does KPI stand for?

a)

Key Performance Indicator

b)

Key Process Index

c)

Key Performance Index

d)

Key Process Indicator

3.

What is the baseline in KPI measurement?

a)

The target value

b)

The current level of performance

c)

The highest value achieved

d)

The lowest value achieved

4.

What is the equation in a KPI used for?

a)

To confuse employees

b)

To set targets

c)

To define the KPI

d)

To calculate the KPI value

5.

In SMART, S is for _______ & M is for ________.

a)

Significant, Meaningful

b)

Specific, Meaningful

c)
Specific, Measurable
d)

Satisfactory, Measurable

6.

Balanced scorecard approach generally has four perspectives: financial, _______, internal business processes, and learning & growth.

a)
employee
b)
customer
c)
market
d)
technology