WorksheetsHuman Resource management Quiz 3 2025
Total questions: 50
Worksheet time: 37mins
Bonus is Individual performance incentive in the form of a special payment made over and above the employee’s salary.
True
False
It is defined as payment for work or services rendered that is computed on hourly, daily, or weekly basis.
Wage
Salary
Compensation
Wage Rate
It is a form of wage that is fixed and computed weekly, every 15 days, or monthly.
Wage
Salary
Compensation
Wage Rate
What are the different types of employee compensation?
Vacation days, sick leave, maternity/paternity leave
Salary, wages, bonuses, commissions, benefits, and perks.
Hourly pay, overtime pay, profit sharing, stock options
Pension, retirement plans, healthcare benefits
What is the purpose of employee benefits?
The purpose of employee benefits is to provide additional perks and luxuries for employees.
The purpose of employee benefits is to attract and retain talented employees, enhance employee satisfaction and morale, and provide financial security and protection for employees and their families.
The purpose of employee benefits is to create a competitive work environment and encourage employee competition.
The purpose of employee benefits is to increase company profits and reduce expenses.
What did Maslow develop?
The best chocolate cake recipe
A theory about stakeholders
A set of definitions for management strategies
A pyramid about motivation at work
Theory X says
Managers should be optimistic about workers
Most people cannot stand taking responsibilities
The Maslow pyramid is satisfactory
Workers perform better when the management are watching them
Theory Y says
Most people feel the need to work hard all the time
People are often creative
Employees are less creative when they are at work
Workers are usually lazy
How does Theory X suggest employers might improve worker productivity?
By using more motivational words
By ignoring them when they are not working
By letting them be creative
By providing good working conditions and a healthy environment
What does Theory X explain?
The reasons for employee turnover
Why members of staff love their job
The reasons workers choose to quit their job
Why workers want to be managers
Which of the following is NOT a 'higher order need' according to Maslow's pyramid?
financial security
esteem
achievement
fulfilment
According to Herzberg, having a challenging job is a
satisfier
lower order need
motivator
protection
When staff are faced with boring jobs, Herzberg recommends
Giving them lots of free time
Raising their wage
Threatening them with losing their job
Including them in a team with responsibilities
What can affect staff motivation?
Work environment
Managers
Both work environment and managers
Which of these is an advantage to an employer of motivating its employees
Employers will need to recruit more regularly
The business will access new technologies
Employees will be more productive
Employees will take more holidays
Tick three incentives that are financial or monetary rewards
Profit sharing
Empowerment
Commission
Piece work
Team work
Which of the following is an example of a fringe benefit?
Salary
Commission
Company Car
Wages
A highly motivated workforce will not lead to greater levels of...
Staff turnover
Productivity
Customer service
Quality
Which of these is NOT a monetary method of motivation?
Comission
Pay Rise
Recognition
Bonuses
Which TWO are benefits of a motivated workforce?
This can result in better productivity
Customer service will most likely improve
You can pay them less because they're enjoying work
They only work when they feel like working
Which one of the following is in correct order?
Physiological needs, social needs, esteem needs, safety needs and self-actualisation
social needs, safety needs, physiological needs, esteem needs, self-actualisation
physiological needs, safety needs, social needs, esteem needs, self-actualisation
self-actualisation, esteem needs, social needs, safety needs, physiological needs
Choose the statement which is NOT correct in regard to how Maslow's Hierarchy of Needs may be satisfied at work
physiological needs are satisfied by having a fitness centre at workplace
safety needs are satisfied by providing masks and sanitizer
social needs are satisfied working in teams and socialising
esteem needs are satisfied by recognition of the work done well
The value of the employees' output depends on how well-motivated they are.
TRUE
FALSE
According to Maslow's theory, all workers are motivated in the same way and move up the hierarchy at the same pace.
TRUE
FALSE
Social interaction and acceptance by others are
examples of:
physiological needs
esteem needs.
safety needs.
social needs.
self-actualization needs.
According to Herzberg, employees are commonly
most satisfied when offered:
adequate supervision
adequate salary
recognition
job security
safe working conditions
Businesses pay workers in order to satisfy their
self actualization need
safety need
esteem need
physiological needs
What is recruitment?
Attracting suitable people to apply for job vacancies
Automating work processes
Outsourcing work to other companies
Selecting the most suitable candidate
What should an employer consider before hiring?
Ignoring existing employees
Hiring all applicants
Automating work
Outsourcing work
What are the advantages of internal recruitment?
Low employee morale
No induction needed
Limited candidate pool
Increased recruitment costs
What is an advantage of external recruitment?
Avoids inbreeding
Low recruitment costs
Limited choice of applicants
High employee morale
What is the purpose of an induction program?
To confuse new recruits
To discourage new recruits
To familiarize new recruits with the working environment
To increase employee turnover
The poor quality of selection will mean extra cost on _______ and supervision.
Training
Recruitment
Work quality
None of the above
What are the two activities that need to be done prior to recruitment and selection?
Job analysis and interview
HR Planning & background checking
HR planning and job analysis
Resume scanning & job advertisements
Ethnocentric staffing model means:
home-based perspectives take precedence over local perspectives
for heavy use of host-country nationals throughout the organization.
a firm headquartered in one country builds or purchases operating facilities in a foreign country
more firms cooperate in the ownership and/or management of an operation on an equity basis
Polycentric staffing model is:
set of values, symbols, beliefs, and languages that guide behavior of the people within that culture.
uses parent country nationals to staff higher level foreign positions
heavy use of host-country nationals throughout the organization
the human resource management function in international business
Which of the following is not a dimension of Workforce diversity?
Age
Gender
Communication
Culture
Which of the following is not an advantage of Workforce diversity?
Employee Retention
Lack of freedom of speech
Pool of ideas
Improved employee performance
_____________ is the root cause of job dissatisfaction.
Poor working conditions
Pay inequality
Over supervision
Discrimination
Which cause dissatisfaction in the workplace, are extrinsic to the work itself, and linked to compensation and job security?
Progression principles
Hygiene factors
Job enrichment factors
Motivators
What does OSH stands for?
Occupational Safety & Sound
Organised Service & Health
Overactive Safety & Health
Occupational Safety & Health
Below are the factors affecting employees performance EXCEPT:
employee's personality
knowledge and skills
motivation
work environment
What is the main focus of human resource management?
Managing finances
Developing and retaining a high-performing workforce
Recruiting customers
Marketing products
Which of the following is NOT a skill required of human resource management specialists?
Analyzing data
Cooking skills
IT savvy
Communication skills
_______ can be defined as a written record of the duties, responsibilities and conditions of job.
Job description
Job specification
Job profile
None of the above
Sohail works for “Energy Engineering Works.” Apart from the regular compensation, the company provides him with things such as tuition reimbursement, recreational opportunities etc. What is the name given to these things of value?
Incentives
Benefits
Rewards
Compensation
A written statement of the human qualification, education and experience needed to perform a job is referred to as
Job design
Job enrichment
Job description
Job specification
