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CMOC Display Quiz

Total questions: 14

Worksheet time: 28mins

Name
Class
Date
1.

A customer wants the highest quality carpet we offer and doesn't mind if it costs more. Which display do you take them to?

a)

Infinity Ultrasoft

b)

Fabrica

c)

Tuftex Colorpoint

d)

Marquis

2.

A customer wants nylon carpet but needs to keep the project as affordable as possible. Which display do you take them to?

a)

Tuftex Colorpoint

b)

Marquis

c)

Dixie Home

d)

Tuftex Classics

3.

Why would anyone take a customer to the Dixie Home display?

a)

If the customer wants the best value in Nylon.

b)

If you (the sales rep) want to have an easy ordering process and work with responsive reps.

c)

If they are set on Nylon and can't find and option from a different nylon display that they like.

d)

If they want the best quality nylon carpet.

4.

Which display do you always take a customer to first?

a)

In-stock carpet and short rolls

b)

Marquis

c)

Fabrica

d)

Tuftex Signature

5.

If a customer wants to have a custom area rug made, which displays would be best to take them to due to their fun patterned options? (Select all that apply)

a)

Fabrica

b)

Colorpoint

c)

Mohawk Triexta Displays

d)

Hagaman/Craftworks

e)

Nourison/Nourtex

6.

Which display would you take a customer to if they need carpet installed ASAP, or have a rental property or home that they are listing for sale?

a)

Tuftex Classics

b)

Dixie Home

c)

In-stock and short roll carpets

d)

Specials

7.

Which display would you take someone to if they wanted a carpet that is long wearing, more stain resistant than nylon, and less expensive than nylon?

a)

Mohawk Triextas

b)

Marquis

c)

Dream Weaver

d)

Dixie Home

8.

A customer's top priority is stain resistance, and they plan to be in the home for 10 years or less. They want to keep the price low. They don't like any of the in-stock options or anything on the specials wall. Which display do you take them to?

a)

Tuftex Classics

b)

Fabrica

c)

Infinity Ultrasoft

d)

Marquis

9.

A customer wants nylon carpet, but want something softer. They do not want Triexta. Which display should you bring them to?

a)

Infinity Ultrasoft

b)

Dreamweaver

c)

Shaw Classsics

d)

Hagaman

10.

You have determined that polyester is the best material for a customer's unique situation. They cannot find one they like on the in-stock display, specials, or Marquis display. Where do you take them?

a)

Godfrey Hirst

b)

Infinity Ultrasoft

c)

Dreamweaver

d)

Mohawk Triextas

11.

Which display has wool options?

a)

Godfrey Hirst

b)

Godfreid Hirst

c)

Geoffry Hirst

d)

Godfrey Hurst

12.

A customer needs really affordable carpet for a small area. They only need 12' x 15' or less. Where do you take them?

a)

Remnants

b)

Short Rolls

13.

A customer needs really affordable carpet for a project that is on the smaller side. They need more than 12' x 15'. Where do you take them?

a)

Remnants

b)

Short Rolls

14.

A customer likes one of the in-stock carpet styles, but the color isn't quite right. What do you show them next?

a)

Remnants

b)

Short Rolls

c)

Custom-dyed carpets

d)

Specials