When a manager is a 'Resource Allocator', he or she is playing ______________role.

Which of the following statement describes the legal environment in which an organization operates?

Pay is generally considered a/an ____________reward, while a sense of personal growth experienced from working at a task is an example of a/an ______________

Decoding is the process through which the receiver___________________ the message. .

Managers who are responsible for making decisions that affect the whole organizations are mainly _______

The mental ability to analyze and visualize complex situations is ___________________

Management is ____________________

Employees who are called 'Project Manager' fall under _____________level of managers.

“Division of work” refers to _________________

The last step in problem solving and decision making is to ______________________

Frederick Taylor is the 'Father of Scientific Management'. His principles of Scientific Management lead to ___

The Hawthorne Studies was initially conducted to ascertain ______________

Formulating appropriate goals and strategies is a ________________function.

The Father of Bureaucracy is ___________________

The process of monitoring, comparing, and correcting is called _________________

When a manager presents information to external agencies and groups, he is acting as a ______________

__________________is about influencing workers and motivating them to perform their tasks.

Effectiveness is ____________________

________________gives us 14 Principles of Management.

Three basic skills of managers in organizations are ________________________

First line managers are also known as ______________

Autocratic style of leadership uses ________________ communication.

The first link in the management function is __________________

According to Peter Drucker, ________________rather than efficiency is essential to business.

Work specialization is also known as _____________________

________________leaders highlight inter-personal relationships and managers show personal interest in meeting the needs of the followers.

'Management functions' is also known as _____________________

Scientific Management stresses the importance of a scientific approach for an individual's work. An example is ____________________

'Identifying and grouping tasks' is called as ________________

Frederick Taylor's scientific approach to management was concerned with ______________

When a manager has a wide span of control, he controls _______________

Which of the following best describes the legal environment?

An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goal is ______________

The 'degree to which subordinates are involved in decision making' is called ________________

The 'art of getting things done through other people' is called ____________________

Management is 'getting things done through ______________'

Resolving conflicts in an organization falls under __________________function.

When top managers make all the key decisions with minimal or no involvement from the lower level staff, it is called _________________

The supervisor is a ______________ manager.

A manager plays _____________________role when he acts as a 'monitor'.

'Doing right things' is called __________________

Which level of Maslow's hierarchy encompasses the need for personal growth, self-fulfillment, and realizing one's full potential?

When a manager in MDIS controls many workers, it is known as _________________span of control.

Job-specific knowledge and techniques needed to proficiently perform specific tasks are _________

Monitoring, comparing and correcting performance is called _________________

Which of the following is an example of noise in communication?

___________________is when a sender deliberately manipulates information so that it will be seen more favourably the receiver.

Which of the following is an example of oral report?

According to Maslow which of the following needs must be met first before an individual can focus on self-esteem needs?

First line managers are also known as ______________

'Chief Financial Officer' falls under _______________level of managers.

When subordinates involved in decisions with minimal or no involvement from the management, it is called …

The Hawthorne experiment revealed that ________________

Special interest groups that attempt to influence the practices of organizations are known as ____________

Analysis of the technological factor is done in the ______________environment.

Frederic Taylor felt that a _______________pay system will improve worker's performance.

When an organization's obligation that goes beyond what is required by law." Then the company is engaging (tham gia) in __________________

Factors that enhance job satisfaction are called ___________________

The Two-factor Theory of motivation was developed by ____________________

Social responsibility is defined as an organization's obligation that goes beyond (vượt xa)what is required by________

Which of the following is not a feature of Max Weber's Bureaucracy Model?

"Division of labour" refers to _________________

According to Frederick Taylor, __________________is the primary motivator.

In Maslow's "Need Hierarchy theory" the top higher order need is _________________

Who developed the Hierarchy of Needs motivational theory?

The scientific approach to management focuses on ______________

The classical approach to management in organisations focuses on ___________________

Physiological need basically refers to the __________________

According to Maslow, "achieving one's potential" refers to ______________________

Industry changes resulting from changes in laws and regulations are called _______________

Theory X and Theory Y were given by __________________

A production worker's performance will be measured based on ________________

Communicating without words or with the body is known as _______________communication

The willingness(sự sẵng sàng) to exert(nỗ lực) high levels of efforts to reach organizational goals is called _____________

Analysis of customers is done in the ___________________business environment.

According to McGregor, a manager who believes that workers need to be closely supervised is a _____

The intrinsic(nội tại) factors that create job satisfaction are called ____________________

Scientific Management led to ___________________

Managers who believe that employees like work come under __________________

The process through which the receiver translates the message is called ________________

By reducing the number of levels in an organization, _________________can be reduced.

The need for food, shelter and clothing refers to the ______________ need in Maslow's hierarchy of needs.

When receivers of information, hear and sees according to their needs based on their experience and background. This is called ___________________

An individual's need to become what he is capable of being refers to___________________

Which of the following is a hygiene factor?

Which of the following is not an example of a general environment factor?

According to Abraham Maslow, a (an) _________________need motivates.

The transfer of information that leads to an understanding is known as _______________

Which statement does not describe theory Y?

_________________is a barrier to effective communication.

The "general environmental forces" is also called __________________

Which of the following best describe Theory X?

Pay is generally considered a/an ____________reward, while a sense of personal growth experienced from working at a task is an example of a/an ______________

Managers in handling well-structured problems use _____________decision.

_____________is not a barrier to effective interpersonal communication.

___________is the control element in communication which verifies whether understanding has been achieved.

____________is a situation where the information that is being received exceeds one's ability to process.

Using the scientific method to determine the 'one best way' for a job to be done is known as __________

Which of the following is an example of oral communication?

Which of the following is an example of a general environmental factor?

A ________________identifies a series of sequential steps for each specific activity.

______________________and employees' recognition schemes are aimed at meeting esteem needs.

Informal groups are formed due to the need for ________________

In management, Centralization-Decentralization refers to _________________

Which is the last step in the decision making process?

When jobs are grouped on the basis of customers, it is known as ______________departmentalization.

Programmed decisions are usually made with ________________problems.

An effective chain of command should have an employee reporting to __________________

_______________describes the degree to which tasks in a firm are divided into steps.

Early theories of leadership focused on __________________

Which of the following is not a characteristic of a non-programmed decision?

Most organizations use the _________________form of departmentalization.

A leadership style where authority is centralized at the top level and subordinates simply follow instructions is called ________________

In today's organizations, the trend is towards a ______________span of control.

What do you understand by the term 'span of control'?

The breakdown of jobs into narrow and repetitive tasks is known as_________________

___________________is a situation where an employee reports to one supervisor.

Production oriented leaders focus on the _______________aspects of the job.

Autocratic Style of leadership uses ______________communication

An example of an oral report is through ________________

One of the dimensions identified by the 'Ohio State Study' in leadership is _______________

A _____________is defined as someone who can influence others and who 'has managerial authority'.

The management function that involves working with and through people to accomplish organizational goals is known as ________________

The Trait theory of leadership attempts to use certain ______________to identify a leader.

Which of the following is not a reason for managers to use team?

Which of the following is an advantage of group decision making?

The Ohio State Studies was conducted to find out the most important behaviours of effective __________

________________ control takes place while the activity is being performed.

The Behavioural Theory of leadership states that leaders are _______________

When a Supervisor in NTUC fairprice controls many workers, it is known as ____________span of control.

The process of monitoring, comparing and correcting work performance is known as ____________

Control is the ______________link in the management functions.

Which of the following represents the democratic style of leadership?

Kurt Lewin's three leadership styles include the autocratic, democratic and _____________styles of leadership.

In the control process, the manager should compare the performance against the _________________

The following function of management 'compares the result to the standard set' ____________

1. Which of the following is a ‘Motivator’ according to Frederick Herzberg?

1. Giving recognition, attention and status are aimed at meeting the _____________ needs of an employee.

1. When a manager follows rules, policies and procedures, he is making ________________ decision.

1. __is a barrier to effective communication.

1. According to Abraham Maslow, which of the following is a Social Need?

1.  do not represent stakeholders.

A socially responsible (CSR) organisation is one that ___________________

The Behavioural Approach (Hawthorne Studies) in Management places emphasis on ________________

Theory X, the assumption of the manager is that the worker is _______________

_________________get work done through other people in the organisation.

________________ is a primary management function.

Democratic style of leadership focuses on _______________communication.

The Socio-Cultural Environment is in the ______________environment.

.

When a manager is a leader, he is playing _________________ role.

The Classical Approach, in the evolution of management thoughts, focuses on ____________system.

The ‘Father of Specialisation’ is _________________

Which of the following is not considered a macroeconomic factor in the business environment?

Which of the following is an example of a political factor in the PESTEL framework?

What is the main focus of the organizing function in management?

is ‘doing things right’.

Feedforward control takes place _______________ the work is performed.

Decision-making, setting objectives, and establishing strategies are key activities in which management function?

When problems are _________________, managers must rely on _______________in order to develop unique solutions

Using the scientific method to determine the ‘one best way’ for a job to be done is known as __________

Which of the following is an example of a general environmental factor?

departmentalization is created with an internal focus.

Trait theory ignores the interaction between leaders and members as well as _____________factors.