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PMI SH Plan and Manage Scope

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.


Question

During acceptance testing of a deliverable, some senior stakeholders complain that a feature essential to their department was not included. What should the project manager have done to prevent this?

a)

Consulted lessons learned from similar projects to adapt processes

b)

Prepared a change management plan and logged changes during project implementation

c)

Analyzed the project charter and developed a scope management plan

d)

Prepared a prototype and conducted a product demo with stakeholders

2.

A project manager is involved in a project where requirements are constantly evolving.

What should the project manager do to achieve success?

a)

Provide regular updates and request deliverable-based approvals from the product owner.

b)

Work with the team to ensure they are on track and delivering on schedule.

c)

Maintain a comfortable working atmosphere to improve team cohesion.

d)

Ensure documentation and processes are filed appropriately and update the product owner.

3.


Question

A new product was accepted by the customer, but after two weeks the project manager received a complaint from the customer saying that the product's functionality requirements were not met.

What should the project manager do first?

a)

Escalate the issue to the project sponsor.

b)

Review the scope validation process.

c)

Schedule an inspection of the product.

d)

Validate the scope with the customer.

4.


Question

A project team completes the identification of project and product requirements. Which of the following were used to accomplish this?

a)

Benchmarking, network diagram, and trend analysis

b)

Work breakdown structure (WBS), trend analysis, and observation/conversation

c)

Brainstorming, affinity diagrams, and mind mapping

d)

Affinity diagrams, benchmarking, and observation/conversation

5.


Question

A project team discovers an opportunity to enhance software without impacting the budget or schedule. The team makes the enhancement without proper documentation, which later causes production issues.

What process should have been conducted to prevent this?

a)

Control Schedule

b)

Perform Qualitative Risk Analysis

c)

Plan Scope Management

d)

Perform Integrated Change Control

6.

A project manager is working on a new software development project and has met with the customer to discuss their requirements. The customer has provided the project manager with a list of requirements, but did not differentiate the technical requirements from the customer requirements.

Which of the following requirements should the project manager classify as a customer requirement?

a)

The software should be able to process 1000 transactions per second.

b)

The software should use a secure database encryption algorithm.

c)

The software should be able to run on a variety of operating systems.

d)

The software should be easy to use and navigate.

7.

The sponsor of a hybrid project wants to see a more detailed breakdown in the project charter, not just the milestones. The project manager informs the sponsor that preparing the breakdown will require two more iterations.

Why is this additional time required?

a)

The milestone schedule was prepared based on the project manager's experience only.

b)

The steering committee has to review and approve the schedule first.

c)

Scope in the charter should be approved before detail planning with the team can occur.

d)

Schedule details are only planned one iteration in advance in a hybrid approach.

8.

A project manager learns that a few stakeholders have a disagreement regarding the results of one project deliverable.

What is the next step the project manager should take?

a)

Review and analyze the project requirements document.

b)

Review the approved version of a scope statement.

c)

Organize a meeting with the stakeholders.

d)

Modernize documented project risks and their responses.

9.


Question

A transportation company is transforming its operational processes and the main system this company uses to move freight. The scope statement is in place. An iterative delivery approach has been agreed by all stakeholders.

What does the project manager need to do next to help the team understand the work that needs to be done?

a)

Start working on the project management plan with work packages, a detailed schedule, and work assignments for team members.

b)

Work directly with stakeholders on the work breakdown structure (WBS) and assign tasks with a required timeline for each team member to start the work.

c)

Work with the team to decompose the scope into a WBS and work packages in order to create required deliverables and timelines.

d)

Create the requirements management plan to outline how project requirements will be collected, analyzed, and documented, and then assign requirements to team members.

10.

During testing of a project component, a senior tester discovers a functionality that will ensure the future performance of the project's solution. This will create a change in scope.

Which type of change request should be made to include this functionality?

a)

Preventive action

b)

Corrective action

c)

Defect repair

d)

Scope update